We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Big Bear Visitor Center

Open Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights

This is a great visitor center for information on the area. There are a dozen or so... read more

Reviewed 1 week ago
alfred v
San Diego, California

Worth a stop in. The staff was so warm and friendly and informed on the area. We learned history... read more

Reviewed November 24, 2018
Renae J
Blairstown, New Jersey
Read all 106 reviews
All photos (19)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent58%
  • Very good32%
  • Average9%
  • Poor1%
  • Terrible0%
Travelers talk about
“great info”(4 reviews)
“big bear”(39 reviews)
Big Bear's Official Visitor Information Center is located in the Village in Big Bear Lake, California. Our knowledgeable Visitor Information Specialists can assist you with your trip planning and provide information on Big Bear lodging, dining...more
Open Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
630 Bartlett Rd, Big Bear Lake, CA 92315
+1 800-424-4232
Improve This Listing
Recommended experiences in and around Big Bear Lake
from $129.00
More Info
Reviews (106)
Filter reviews
98 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews great info big bear local information large parking area helpful info starting place informative staff worth a stop maps brochure ideas visitors bait trail nature knowledge restrooms
Updating list...
1 - 10 of 98 reviews
Reviewed 1 week ago

This is a great visitor center for information on the area. There are a dozen or so exhibits(taxidermy,etc.)inside as well as a very helpful and informative staff. You can also purchase an adventure pass here for the mountain area.

Date of experience: October 2018
Thank alfred v
Reviewed November 24, 2018

Worth a stop in. The staff was so warm and friendly and informed on the area. We learned history and nature

Date of experience: November 2018
Thank Renae J
Reviewed November 23, 2018 via mobile

We asked several questions and gal at the desk did not know like where the turkey trot would begin in Big Bear. On a positive note that was free post cards

Date of experience: November 2018
Thank robertaandjohnw
Reviewed November 13, 2018

I stopped in here to see if I could get a trail map, they had a ton of info. The people working there were very informative and nice.

Date of experience: August 2018
Thank catc78029
Reviewed November 13, 2018

This locaiton in between the village and the main highway. But well worth finding for the local information of the area.

Date of experience: April 2018
Thank Ronald C
Reviewed September 19, 2018 via mobile

Nice and informative staff (volunteers). They helped me get the transportation I needed while my truck was at the repair shop. Because of the staff I was able to enjoy my time in Big Bear.

Date of experience: September 2018
Thank SoCalAdventureSeeker
Reviewed August 26, 2018 via mobile

Following signs as we first arrived lead us to a MUST needed restroom and plenty of parking by the mighty tall pine trees

Date of experience: August 2018
Thank Marie R
Reviewed August 5, 2018 via mobile

Popped in for trail maps. Staff really helpful. Buy parking permits here too. A lot of dead animals, if you like that! Shuts at 4pm, maybe a bit early.

Date of experience: August 2018
Thank Lucysmumanddad
Reviewed July 25, 2018

Thank you for the great info on the area - new to the community - a very nice welcome - got lots of brochures - and things to see and do

Date of experience: July 2018
Thank mtrimmins
Reviewed July 19, 2018 via mobile

Many visitors centers are a disappointment, but Big Bear does things rught , makes you feel welcome.

Date of experience: July 2018
Thank Jim M
View more reviews
Nearby HotelsSee all 9 nearby hotels
The Lodge at Big Bear Lake, a Holiday Inn Resort
616 reviews
.12 miles away
Robinhood Resort
225 reviews
.15 miles away
Marina Resort
434 reviews
.22 miles away
Pine Knot Guest Ranch
289 reviews
.33 miles away
Nearby RestaurantsSee all 76 nearby restaurants
Peppercorn Grille
733 reviews
.13 miles away
Amangela's Sandwich and Bagel House
226 reviews
.09 miles away
572 Social Kitchen and Lounge
241 reviews
.10 miles away
Himalayan Restaurant
299 reviews
.09 miles away
Nearby AttractionsSee all 58 nearby attractions
Castle Rock Trail
203 reviews
.02 miles away
Big Bear Historical Museum
35 reviews
.02 miles away
The Cave
42 reviews
.11 miles away
Questions & Answers
Ask a question
July 31, 2018|
AnswerShow all 2 answers
Response from Dionne O | Reviewed this property |
I’m not sure but you can call the Discovery Center located on North Shore, they will be able to answer this for you.
October 20, 2017|
AnswerShow all 3 answers
Response from Scott F | Reviewed this property |
There is free overnight public parking for automobiles at the Big Bear Visitor Center. If you are close enough to the building there is free wifi.
March 5, 2016|
Response from Walker S | Reviewed this property |
(1) San Clemente State Beach, (2) Silver Strand State Beach, Coronado, CA, (3) Campland on the Bay, 2211 Pacific Beach Dr. San Diego, (4) Carpinteria State Beach, 5361 6th St., Carpinteria, CA or (5) Doheny State Beach... More