Swiss Knife Valley Visitor Center

Swiss Knife Valley Visitor Center, Brunnen: Hours, Address, Swiss Knife Valley Visitor Center Reviews: 4.5/5

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Swiss Knife Valley Visitor Center

Swiss Knife Valley Visitor Center
4.5
Speciality & Gift Shops • Visitor Centers
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The popular Swiss Knife Valley VISITOR CENTER in Brunnen was closed at the end of 2021. The Swiss Knife Valley VISITOR CENTER at Brunnen is closed since the end of 2021!
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
189 reviews
Excellent
96
Very good
66
Average
20
Poor
4
Terrible
3

pore
Canton of Schwyz, Switzerland19,639 contributions
Couples
Swiss Knife Valley is a tourist organization which helps the tourist destinations within the canton of Schwyz. The name of the area comes from the most important factory for knifes in Europe and the pocket knives they produce.
The Swiss Knife Valley organization opened a visitor center with great shows and a knife museum at Brunnen. At the end of the visit you can visit the shop and buy all kinds of Swiss Knifes with a 10 % discount (like at the factory shop at Seewen SZ).
What can we see?
On the first and second floor you find Multimedia shows and products from the area. Do not miss the two multimedia shows on the huge screen about the area and the production of knifes. This is the only way to see how knifes get produced as the factory cannot be visited. If you have problems with travel sickness, try to be placed all in the back of the show room along the wall. You will probably feel as a part of the movies.
The knife museum is down in the cellar. There you can make your own Swiss Knife for only CHF 30.- including engraving of a name at your choice (phone +41 41 820 6010). If you would like to do this, you should call them and fix a time to be sure that somebody is available to help you.
There is no entrance fee for the whole display.
Groups with 20 or more participants should also announce their visit as early as possible. The price per group of 15 people is CHF 150.- if there are more participants the supplement is CHF 10.- per supplementary person. This fee includes a guide who explains all you can see.
Address: Bahnhofstrasse 3, 6440 Brunnen
Email: info@swissknifevalley.ch
Home page: www.swissknifevalley.ch
Written July 20, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

DCTravelers69
Fort Collins, CO710 contributions
Family
I had heard that you can make your own army knife here so when passing through Brunnen we decided to do so! I had called two days in advance to make appointments for my three kids to do so--they had a few times at that point and were very accommodating to our schedule. The man who did it with my children was very kind and patient, spoke english, and explained each step to my children during the process. It was a very smooth and well run operation and all three kids got to do it. You get to engrave your name on it, and you also have a blade in it that says "self assembled in Brunnen." It's a super neat end product and was actually affordably priced--which says a lot for Switzerland! Brunnen itself is on the lake and charming so despite the rain we walked around outside afterwards and enjoyed the view. I would note there are no bathrooms in the visitor center, but there are some about a block away outside. Just fyi.
Written August 22, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Wm_Archer
An airplane, somewhere17 contributions
Family
A group of us visited the Swiss Knife Valley Visitor Centre in Brunnen in July 2014. It is a very small place just a block or so away from the ferry terminal in Brunnen but it is very well worth the visit if you are a fan of Victorinox Swiss Army knives and other Victorinox items.

Upstairs is a small store selling all the common items (including every one of their many knives including special edition and collectors items) as well as some clothing and other simple items. Half way down to the basement is another show floor showing off luggage, bags, and cutlery. Finally - in the basement level, is a small museum showing off prototype knives as well as two places to watch videos of the knives being used all over the world (and in outer space by Canadian astronaut Chris Hadfield).

It is in the basement that you can build your own "Spartan" or "Tinkerer" knife which is a unique way to remember your trip to Brunnen and Switzerland. The difference between the knives is that the Spartan has a cork-screw whereas the Tinkerer has a screwdriver, instead.

For only 34CHF ($CA 41) You'll get to sit down at the same sort of workbench and use the same tools that their professional workers would use to hand-assemble a knife and you'll learn the many parts of the knife as well as the 40 steps required to create this unique treasure. Finally - once the knife is fully assembled (about 15 minutes per knife) you'll take it to a special engraving station where you'll get to put whatever you like on your creation. The main blade, as well, is specially laser engraved to show that the knife was personally hand assembled by you.

The staff at the store and the instructor were all super to work with and they really made huge efforts to go out of their way to make the visit interesting and productive.

It's well worth an investment of 30-45 minutes of your time - especially if you're a fan of these world-famous knives!
Written August 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sarah B
San Angelo, TX62 contributions
Friends
The first time we came here to make a custom knife, we had a Canadian male and he was AMAZING!! He was funny and interactive and gave us the history of the knives and made it super fun! It was that experience that brought us back with a friend so he could make a knife as well. We got a female and it was a TERRIBLE experience. Instead of taking time and doing person at a time, she shuttled them through like cattle and was completely unfriendly. She shared nothing about the tools they were getting in the knife itself (the blades) while they were making it, she was all business and not friendly at all. I would not recommend coming here to do this if she will be assembling the knife with her. She doesn’t take any time with the customer and speeds you through (I don’t trust the knife she made to work as well by the way she was acting). Each appointment is supposed to take 30 minutes...we were out in less than an hour for two people. Horrible customer service and super embarrassing. We talked this up so much based off our experience with the male and it was awful. The female should do more training before being allowed to interact with customers. 😕
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

peaky1980
Zurich, Switzerland162 contributions
Difficult to give a review or an accurate review. Making the Swiss Army Knife was great. Staff were amazing, it was fun albeit brief and did represent somehow good value. I liked it.

The visitor center for such an iconic brand and famous item, is very poor, and a lost opportunity to make it a tourist attraction in itself. Brunnen is a beautiful little town on the lake surrounded by mountains, but if I were a tourist, I wouldnt go out of my way to go to Brunnen. Theres other nice towns with easier accessand the Victorinox visitor center is very poor. Victorinox could make more of an effort here and make a nice visitor center/museum/experience.

To summarise, make the knife and staff to help I give 5 stars. Visitor center and effort they have put in to it, 1 star
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ibabovic
Geneva, Switzerland78 contributions
Friends
DISCLAIMER: The experience with the center is my own. Someone else's may be completely different.
We have reserved a visit of the museum and a schedule knife making session. The guide did not seems the most knowledgeable, she was reading much of the history part from the displays. The history, however, is quite interesting and the displays are really fascinating. You get to see the smallest knife, the biggest knife (according to the Guinness Book of Records), fakes from around the world, prototypes that never took off...
Assembling your own Swiss Army knife, although the basic 'Spartan' version, is quite interesting. For CHF 30 per assembled knife, you end up with a personalized specimen that has the engraving "self-assembled" on the big blade, along with an engraving of anything you like on the handle - this really is YOUR knife...
Visiting the museum is free. However, if you would like a guided visit, the price is CHF 150 per group of seven people max. One very annoying bit is that they do not accept any cards - Maestro, Visa, MC etc. You have to pay cash! I find this really amazing in this day and age, especially for a visitor center of such an attractive content. I only found that out as we were leaving and I already gave a CHF 20 to the guide (despite her lack of knowledge), so I had to scramble for money and borrow from my visiting friends to pay. Even the guide offered to return the CHF 20 so I could pay, which I refused, of course...
I would recommend a free visit, you can learn most of the history on your own through the web, it really is not worth paying CHF 150 for a guided visit...
The Victorinox shop in Geneva offers the whole catalogue of knives, self-assembly of the Spartan knife for CHF 21, but has no museum part.
Written May 10, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Harvinder S B
Coventry7 contributions
Couples
Made a special stop at Brunnen so that we could visit the museum. We were in the process of watching the timeline history of the company when a group of people entered the room with a guide. Without a word to us, the guide interrupted the display and proceeded to restart it in French for her group. It was only when we complained that she said "sorry" in an off hand way and then proceeded to carry on with her commentary to her group. When we complained again, she went off to get someone else who told us in English that they had to give precedence to the guided group. We asked if they couldn't have waited another 5 minutes until we had finished, and just got a shrug of the shoulders and another sorry. Wrote to them, and got a brief apology, but was told groups take precedence. NOT impressed. I wouldn't go again.
Written July 14, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jcwilhelm
Jacksonville, Florida, United States15 contributions
The museum is full of interesting info on the development of the pocket knife and Victorinox. Assembling your own Spartan is quite fun and a good value at 30 francs. The main blade is stamped with "self assembled in Brunnen." I was told this was not available anywhere else. The Victorinox expert was patient and made sure my work was up to company standards before he wrapped up my knife. The attraction is near Lake Lucerne and plenty of shops, cafes and restaurants are nearby. Even minature golf, so it is also a good area for those not interested in the Swiss Army Knife.
Written January 10, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ELear
Ancona, Italy3,163 contributions
Solo
This review is about what I'd thought of as the Victorinox Knife Museum, under the Victorinox shop opposite the Weisses Rössli hotel in the centre of town. The Brunnen Tourist Authority seems to call it the Swiss Knife Valley Centre.

Obviously it's going to appeal more to some than to others, but I think most people will find something there of interest. I did, and I'm not a collector.

There is a 5000 year old stone knife there with exactly the same shape of blade and handle as a modern Swiss Army Knife, and a coachman's knife of about 1820 with as spectacular a range of obscure gadgets as any modern pen-knife.

It's housed in only two or three rooms under the Victorinox shop, so a visit won't take long.
Written October 27, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Catie P
Rensselaer, NY91 contributions
Family
We had family coming from far away and we knew all the kids would love to assemble their own knife so I called 2 months early to book it. Our time slot started at 9am so we got to town at 8 and stopped in a bakery to kill time. Better early than late.....the people who came after us showed up 5-10 minutes late and were turned away. This is a very popular thing to do and only one assembly at a time so they keep to a strict schedule. Save yourself some disappointment and get there early!!! Vanessa helped our kiddos with the assembly, she was fantastic 😁
Written October 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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