ZigZag Ski School

ZigZag Ski School, Samoens: Hours, Address, ZigZag Ski School Reviews: 5/5

ZigZag Ski School
5
8:00 AM - 7:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Sunday
8:00 AM - 7:00 PM
About
Samoens' n°1 ski and snowboard school for English speakers! ZigZag offers fun and friendly ski and snowboard lessons for children and adults of all ages. ZigZag also specialises in off-piste coaching and guidance, plus ski touring. Get in touch today to discuss how ZigZag can help to make your next holiday in Samoens the best it can be!
Suggested duration
More than 3 hours
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Popular mentions

5.0
142 reviews
Excellent
129
Very good
5
Average
4
Poor
3
Terrible
1

Ben Patchell
1 contribution
Season 2020
Mar 2020 • Family
Once again thank the whole team at Zigzag for an amazing service (this is our 3rd season)... our children with Sergio and Claude have had a wonderful season, both with the weekly Saturday lessons but also a concentrated week of lessons in March. The instructors are of the highest calibre, both in terms of instruction but also their attention to / and care of the care of the children. We are absolutely committed to Zigzag and Samoëns, for many many seasons to come.
Written March 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

George
Market Harborough, UK1 contribution
Fantastic customer service, a really friendly team!
Mar 2020
I came to ZIG ZAG having had one days lesson at the local snowdome learning to ski. I had Camille as my instructor for both days. I was greeted with a smile and immediately put at ease. She spoke very good English and I did not feel like there was any communication barrier between ourselves which helped me massively. Camille was very personable and really helped me to focus on improving my skiing. I felt I progressed massively from the small but crucial pieces of advice that she kept imparting on me. You can tell not only was she a very accomplished skier herself, but a great instructor also..
On the second lesson I was unfortunate enough to have a crash with another skier, and suffered quite a bad leg injury. Camille stayed super calm and got the medics to me efficiently and without panic. She also collated all my (hired) ski gear and took it back to the town for me as I had to be helicoptered off the mountain straight to hospital.
I cannot recommend zig zag enough, from beginning to end - A very professional customer service experience! Thank you so much.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

david
5 contributions
Boring!
Feb 2020
If you want to go up the same button lift and ski the same green slope for 2 straight hours, go to ZigZag! You could learn more about skiing talking for 5 minutes with a Saharan camel trader!
Written February 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
David, we are genuinely saddened by the unpleasant words you’ve left here. To put David’s comments into context, we’d like to take the time to explain some background. David’s son suffered an injury just days prior to their ski holiday, which prevented him from being able to participate in the lessons he’d booked during the Half Term period. David requested a full refund. Given the very late cancellation, we were unable to offer this. David’s wife, son and daughter participated in adult group lessons, skiing all week with Marilisa, one of our team’s most popular instructors. David himself did not participate in any lessons with our school. With just one week’s prior experience, the group did of course stay on easy slopes adapted to their developing abilities, albeit clearly not on the same button lift all week. By all accounts, the group was lovely and they all had a great time. Once the lessons were over, David then contacted our office threatening to leave negative reviews online unless he was refunded for his son’s lessons. David, we implore you to please remove this unpleasant and untrue review. Louise Vallier
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter C
London, UK10 contributions
Adrian was great
Feb 2020
Had a private lesson with Adrian and he was excellent. Full of personaility and made an impact on our skiing. Thanks Adrian
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Great to hear you've enjoyed skiing with Adrien, he's one of our most popular instructors!
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gayle W
Bath, UK2 contributions
Fantastic ski school
Feb 2020
We had a great experience with ZigZag, from the intial correspondence and booking through to our lessons.
We went in half term, which was incredibly busy, but the meeting point was well organised with extra staff on hand to help out.
The size of the groups was a big advantage too - max 8 people - particularly when you saw some of the ESF & Club Med groups, which were huge.
Lastly our instructors were fantastic, I can't speak highly enough of them. Both children & adults enjoyed their lessons and gained so much in skills and confidence.
Thank you ZigZag!
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for taking the time to leave such great feedback. We work really hard to provide quality instruction - even during extremely busy periods like Half Term, which isn't always easy! Its great to hear we are hitting the mark. We look forward to skiing with you next time you're back in Samoëns.
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Louise D
1 contribution
More of a ski guide than quality instruction - children aged 7-12
Feb 2020 • Family
Booked with a group of 9 children aged between 7 and 12, spread across 3 groups in ski school over February half term. After day one, our middle level group came back & none of the 4 had enjoyed the lesson, one of them had been in tears for a lot of it. The instructor was quite harsh and quite stressed and this came out in his teaching. We chatted to the office that evening who assured us it would change after day 1, that there were likely language issues, pressures of first day etc. The positivity did improve, but sadly the instruction did not - all the children gained some confidence but more down to following the instructor down different pistes.

To finish the week off there was an award ceremony giving out badges at the end. There was no consistency between instructors with our 2 youngest children achieving the same badge as our 10/12 year olds who are at totally different levels.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Louise, Thanks for taking the time to leave this feedback. I'm really sorry to hear your experience was less than entirely postive last week. It certainly was an incredibly busy period in resort! Our children's group lessons are generally a huge success and I'm sorry this doesn't appear to have been the case for you. Your children skied with two of our most popular and highly acclaimed instructors. We'd like to learn more about your specific situation and what could be done better next time. If you wouldn't mind calling our office on +33631204410 at your earliest convenience, it would be greatly appreciated. We look forward to talking to you and working towards earning back your business. Louise Vallier
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alice
Bournemouth2 contributions
Amazing correspondence and amazing instructors!
Feb 2020 • Family
We have just got back from a week in the snow at Samoëns (my husband, 7 year old son and I) and wanted to write to say a massive thank you to ZigZag and the instructors for their great communication in the run up to the holiday and the fabulous instructors we had when we arrived. I am a snowboarder but wanted to give skiing a try so booked 1 x private lesson on the Saturday and was greeted by the lovely Emanuele who helped me from first putting on my skis to snowploughing and doing turns within the first couple of hours, he had great energy, great conversation and really made my first day on skis fun. Thank you! Then from Monday I went into my ski school which was 5 days (2.5hrs a day) with Thibault who was an absolute pleasure to be taught by. He had us doing the ‘flamingo’ and skiing backwards within 2 days and then doing red and blue runs by the end of the week...something I really didn’t think I would have been doing that week. He kept it fun, engaging and took us through each step of the mountain in a confident and perfect way. The whole group trusted his experience and I was sad to say bye at the end of the week. The zigzag instructors have fuelled my love for skiing (actually preferred it to snowboarding!) and can’t wait to go back. At the same time as my lessons, our 7 year old son (Oscar) was flying down the mountain in his lessons with another ZigZag ski instructor, Claude, who Oscar loved and he graduated to his Silver medal...this was his 4th year of skiing. So all round a very happy experience with ZigZag and would highly recommend anyone booking lessons to head to ZigZag. Thanks again Thibault, Emanuele and Claude for a super week. xx
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
What a lovely review to receive, thanks for taking the time! The team here at ZigZag is thrilled to receive such postive feedback and we're proud to be the top-rated ski school in the Grand Massif. Oscar got to ski with a genuine local legend - our lovely Claude is a 7th generation Samoëns local and is renowned locally for his permanent smile and lovely way with children and adults of all ages. We look forward to seeing you again soon in Samoëns, whether it be summer or winter.
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MartinPardey
Poole, UK3 contributions
Samoens Private Ski Lessons
Feb 2020
We booked private lessons for 1 adult and 2 children in Samoens. All three of us were beginners. Sergio our instructor was very patient and gave a good balance of instruction and fun. I wouldn't hesitate to book again through ZigZag.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Sergio is a great technical instructor and I'm pleased to hear your time with him felt valuable. We look forward to skiing with again next time you're in Samoëns!
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

richards2ne
Bicester, UK2 contributions
Brilliant in every way
Jan 2020
My children attended their snowboarding lessons for 5 days. They learnt more and became better than they could ever imagine and it is largely down to the effort of the instructors who obviously have a passion for the sport as well as helping others to develop, They also made the sessions fun and enjoyable. They were also very helpful and supportive with each persons' individual challenges and showed great patience. I would definitely recommend Zigzag to anyone who needs either skiing or snowboarding lessons.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

David M
9 contributions
good staff and friendly office
Dec 2019
We booked the lessons by phone and the team gave us excellent advice. Their instructors both for a day of off piste (Didier) and individual beginner lessons (regis) were outstanding.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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