Whalley Warm & Dry

Whalley Warm & Dry: Hours, Address, Whalley Warm & Dry Reviews: 5/5

Whalley Warm & Dry
5
Speciality & Gift Shops
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Tuesday
9:00 AM - 5:45 PM
Wednesday
9:00 AM - 5:45 PM
Thursday
9:00 AM - 5:45 PM
Friday
9:00 AM - 5:45 PM
Saturday
9:00 AM - 5:00 PM
About
Whalley Warm & Dry is a multi-award winning, family run outdoor clothing and footwear specialist situated in the picturesque village of Whalley. It won the title of ‘Best Independent Outdoor Footwear Retailer’ for the third time at the UK’s Footwear Industry Awards 2017 and ‘Retail Experience Award‘ at the Lancashire Tourism Awards 2017. With footwear available in 5 different widths (including half sizes), a renowned specialist boot fitting service plus the option to customise the fit of the footwear, it’s not surprising thousands of customers travel from across the country each year to visit. Wearing the right footwear means you means you can enjoy walking even more. Happy feet, happy walker! A wide range of Páramo outdoor clothing is also available in store. We look forward to helping you enjoy the great outdoors even more!
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
77 reviews
Excellent
74
Very good
0
Average
0
Poor
2
Terrible
1

Nick C
London, UK32 contributions
Jul 2020
Over recent years age, weight gain and the odd flare-up of gout have changed the shape of my feet and I have been unable to find comfortable walking boots from mainstream outlets. We found Whalley Warm & Dry on the internet, made an appointment and drove the four hours from West London for a fitting. Staff knowledge and professionalism was immediately evident and following a full assessment, measurement, fitting and minor alteration, (which in all took almost 2 hours), I left with the most comfortable pair of boots I have ever owned and my passion for walking has been reignited. I would thoroughly recommend Whalley Warm and Dry to anyone having difficulty getting boots to fit.
Written July 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
First of all thank you very much Nick for travelling from West London to visit us and secondly thank you for taking the extra time to leave such a kind review- we really, really appreciate it! We are delighted to hear they are the most comfortable pair of boots you have ever owned and to know they have reignited your passion for walking is absolutely wonderful - we always say happy feet, happy walker! Thank you again!
Written August 4, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Heapey
Chorley, Lancashire19 contributions
Oct 2021 • Couples
Have visited this lovely shop before and always been impressed by the selection of boots / fitting service. You normally need an appointment for this service but happened to have a vacancy when we visited on spec and we were astounded by how helpful/ knowledgeable the staff were. Within a couple of minutes I knew things about my feet never mentioned during the past 58 years!

No pressure whatsoever to buy and offered to keep my measurements on file for a future visit. Once I had the boots on my feet, I knew these were effectively bespoke and supremely comfortable- no chance I wasn’t going to buy them. Very reasonable price too- similar to decent boots from a proper outdoor shop.

Thank you for reminding me that good old fashioned style service still exists - a real treat.
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your kind words! We are really pleased to hear you were impressed with our service and delighted the boots felt supremely comfortable!
Written January 6, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ian
2 contributions
Feb 2020 • Solo
I had the pleasure of visiting the shop yesterday to look at and try on some altberg boots. I have pretty wide feet and struggle to find shoes that fit comfortably,
I didn’t come away disappointed quite the opposite in fact,
As soon as we entered the shop we were met with a friendly warm welcome, offered tea or coffee, then I was measured and sized and shown a few pairs of boots to try on,
The level of service that I received was fantastic, extremely professional, no pushy salespeople, just friendly and super helpful staff with fantastic product knowledge who listened and advised accordingly,
I came away extremely happy with my new boot purchase.
I highly highly highly recommend whalley warm and dry they are every bit as good as the reviews say they are..
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for such a great review of our Specialist Boot Fitting Service - we are delighted to hear you are extremely happy with your new boots and we hope you have many, many happy miles wearing them!
Written February 11, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Richenda R
Clitheroe, UK15 contributions
Dec 2019
Your Travellers’ Choice award is very well deserved. I visited by recommendation, without an appointment, and was very impressed by the way three customers were being thoroughly measured for walking boots for about an hour. Just by watching the way they worked, measuring and explaining, as well as finding the best fitting boots, I knew the wait would be well worth it.
I’ve always had problems with footwear due to short, stumpy toes. Having been measured, Peter brought out two pairs of boots for me to try; the first pair were better than the second pair and almost perfect. They just needed tweaking for a bunion on my right foot and a claw hammer toe on my left. He marked the pressure points on the boots and took them away to stretch, making them the perfect fit.
When I returned to buy summer weight walking shoes some months later, Peter recognised me immediately(!) and again did a brilliant job.
I have never ever received such fantastic service and satisfaction anywhere else. (I was born in 1950, so have had plenty to compare to compare!
Congratulations.
Written November 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your kind words about Peter and our service and for your comments about our award! We are delighted you were happy with your experience in-store on both occasions and to hear you have never received such "fantastic service" is just wonderful! We look forward to welcoming you back in store!
Written December 8, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sue B
Blackpool, UK3 contributions
Nov 2019 • Solo
I had just bought some new boots, with expensive inner soles, from another outlet, but my feet still painful. Decided that custom insoles were the only way forward.
Fully expected Whalley Warm and Dry to recommend new boots (I would have agreed despite cost), but having measured my feet they confirmed that the boots were the correct size, and that it was just new inner soles that I needed.
I have now had the custom soles for about a year and I have not looked back. For the first time that I can remember, I can walk all day and have no foot problems.
Not cheap, but definitely worth the investment.
Written October 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much Sue for taking the time to leave a review - we really appreciate it! We are very pleased we were able to help you with your boots and provide you with insoles to improve comfort and support! We are delighted to hear they have worked for you and you are not experiencing any further foot problems!
Written October 30, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Anthony D
Nottingham, UK6 contributions
Feb 2020
If you visit Whalley Warm & Dry you will be treated to one of the best customer service experiences that I have ever had.
From entering the shop to leaving I was served,by Aggi,who was so helpful and professional in fitting me out with walking shoes,I have very awkward wide feet.
My wife and I travelled 35 miles from Burscough , West Lands, and it was worth every mile.
Thanks Aggi
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much Anthony for not only taking the time to travel to us from Burscough but for leaving a review afterwards! We really do appreciate your kind words about our service and Aggie in particular - we have forwarded your review to Aggie and she was delighted to read it!
Written February 4, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ray
Leyland, UK39 contributions
Feb 2022 • Couples
Excellent service and really helpful staff. We used the boot fitting service. Both of us bought new boots and even after 24 hours the difference is noticeable.

We were measured, our needs and requirements assessed and then options offered leading to boots that fit and are comfortable.

I’ve always wanted measurement, advice and guidance when selecting boots.
Written February 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for taking the time to leave us a review, we really appreciate it! We are very pleased to hear that you noticed a difference so soon after after buying the boots and we hope you have continued to enjoy testing them out since visiting us!
Written March 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Doreen Brown
1 contribution
Aug 2021 • Couples
I visited Whalley Warm and Dry, from Warwickshire, to purchase walking boots. My trip was not in vain. I received outstanding service from Peter, who knows everything about feet, comfort, fitting and the type of boot needed. He explained everything to me, the whys and wherefores and found the boots I needed. I have problems with my feet and he allayed all my fears. I am very confident I will be the most comfortable I have been in years in my new boots. Worth the trip and worth every penny. Highly, highly recommend a visit.
Written August 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for both travelling from Warwickshire to visit us and for taking the time to leave such a lovely review - both are very much appreciated!
Written September 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Hannah W
United Kingdom1 contribution
Jul 2020 • Solo
Lovely staff, very knowledgable. Have bought a couple of boots from them now having taken their advice and fallen in love with my first pair I recently went back for another, also bought walking socks from them. They made sure the boots I’ve bought are correct for my feet shape and I’ve never looked back. Also got recommended a great podiatrist by them and had insoles created. Would seriously recommend to anyone that wants walking boots.
Written July 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much Hannah for your wonderful review and for your recommendation! We love that you fell in love with your first pair of boots - we hope you are as pleased with your most recent footwear!
Written August 4, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

TracyH791
Milford on Sea, UK310 contributions
Oct 2021 • Friends
To be served by such experienced and knowledgeable staff. Outstanding in every way!
From the moment I met Aggie I knew this woman was the bees-knees. She explained everything about my feet and why things were going wrong. She spent endless time with me to ensure I left with “happy feet”. This is 100% the place to go for new boots. I drove 500 miles and it was worth every penny. Thank you Aggie. You were amazing.
Written October 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for not only driving 500 miles to visit us but for your kind words about Aggie -we think she's the bees-knees too! Thanks also for the recommendation! We look forward to seeing you again!
Written January 6, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Whalley Warm & Dry

Whalley Warm & Dry is open:
  • Tue - Fri 9:00 AM - 5:45 PM
  • Sat - Sat 9:00 AM - 5:00 PM


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