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Tourist Information Desk - CDG Terminal 2E

Closed Now: 7:15 AM - 8:45 PM
Open today: 7:15 AM - 8:45 PM
Review Highlights
Generally pretty good...but some issues...

CDG is a massive airport with multiple separate terminals. It handles almost 70 million passengers... read more

Reviewed September 9, 2018
David D
Wexford, Pennsylvania
Buy yoiur passes here

We knew ahead of time to go here when we landed and where it was to purchase our Museum passes... read more

Reviewed August 11, 2018
Winchester, Virginia
Read all 153 reviews
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Traveler Overview
  • Excellent36%
  • Very good44%
  • Average10%
  • Poor3%
  • Terrible7%
Travelers talk about
“first stop”(3 reviews)
“roissy bus”(2 reviews)
Closed Now
Hours Today: 7:15 AM - 8:45 PM
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avenue Charles de Gaulle | Terminal 2E, Arrivals level, Transit area, Gate 7, 95700 Roissy-en-France, France
Reviews (153)
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All reviews first stop accurate directions roissy bus one person ibis hotel museum pass english tickets desk information advice travel questions paris attendant terminal bonjour
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1 - 10 of 76 reviews
Reviewed September 9, 2018

CDG is a massive airport with multiple separate terminals. It handles almost 70 million passengers per year. They do a great job with moving people within the airport. However the taxi situation is some of the worst I have ever seen. You follow the signs,...More

Thank David D
Reviewed September 4, 2018

there was no line and attendants were very helpful in providing maps, offering accurate directions on taking the train and Metro to the nearest stop for our hotel; they also sell Metro passes (suggest a pass lasting your entire stay as you'll use it) and...More

Thank hbonnemx
Reviewed August 11, 2018

We knew ahead of time to go here when we landed and where it was to purchase our Museum passes. They had 3 ladies working but there was still a long line. But getting the passes here means you already have then. If you wait...More

1  Thank nriemen
Reviewed August 9, 2018

We needed to get to our hotel from the airport, and staff were giving us conflicting directions as there is more than one Ibis hotel in the airport proximity

Thank Martin P
Reviewed July 31, 2018

Had a hard time finding the hotel shuttle area and could find no one to ask for help. Better signage is needed!

Thank Monica T
Reviewed July 27, 2018

If you are a first time visitor to France and can only speak 5% French, the tourist information desk is very helpful with navigating the airport whether its locating the nearest elevators, bathrooms, trains/bus stations or the bureau de change. It helps that they can...More

Thank nornannadi
Reviewed July 4, 2018

We had no difficulty finding the Tourist Information Centre in Terminal 2 on our arrival. There was no queue. Greet the attendant with a polite "Bonjour" to start your interaction on a positive note. We purchased our Museum Passes and Roissy Bus tickets here. The...More

Thank Laura B
Reviewed July 3, 2018

After a very long flight I needed to call my rental car company to pick me up at the airport. The person at the desk was so helpful and spoke English.

Thank Brellie
Reviewed June 29, 2018

Attendant appeared very familiar with my points of interest, spoke English, very helpful. Responding to my enquiry provided locality maps including detailed directions on how to take a coach ride from CDG to Eiffel Tower.

Thank veesingh88
Reviewed June 18, 2018

Total Insanity! We missed our flight - where's our bags. Air France sent us to the Baggage Assist desk - a staff person informed us the bags would have continued to Russia and we would have to wait for them to be returned - totally...More

Thank John T
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Questions & Answers
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Ann H
October 10, 2016|
Response from Michelle G | Reviewed this property |
Yes. The website says this: "In each terminal, in the public area, Paris Aéroport staff is standing by to provide information and guides, maps of the airport, tourist information, etc. " Have a great trip!