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Exquisite Scotland Day Tours

Kirkhill, United Kingdom
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Exquisite Scotland Day Tours
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Roam819147 wrote a review Sep 2019
10 contributions13 helpful votes
This outfit, Exquisite Scotland Day Tours, relies on emails. You don’t book via a website like you do with Tours By Locals, Viator and others. All emails go through one individual, and cars with drivers are arranged by this one person, K, who is also a driver/guide, but has other drivers he arranges to drive. We informed K that we needed an 8 passenger vehicle for three couples (so that there would be plenty of room). This Booking was done in January for a September tour, so there was ample time. He assured me by email that our tour was booked. We exchanged emails from time to time as the tour got closer about payment (it’s cash only), etc. The day before our ship ported in Invergordon, I emailed from the ship to make sure all was well. He responded that his planned driver was not available and he was going to assign to another. When we got to the car the next day this is what we got: The car was a cramped 6 passenger, not 8 passenger as promised. He had added another couple to our already 3 couples, making it 4 couples, which doesn’t fit in a 6 passenger vehicle. The driver was a man who was dresses in sloppy clothes, Middle East accent and soft voice that couldn’t be heard in the noisy vehicle. Our third couple was late to arrive, and the driver was stubborn and would not accept that the added couple should not be in the car, and would not contact K to straighten things out. This one couple got left out, our friends, because the added couple would not demure. We were charged for an 8 passenger car when we only got 6, and K messed up putting strangers in our car who were seat hogs. This is three things done wrong by K who after the fact via email, would not accept any responsibility. Therefore, beware. We shared our experience with two tour guides we used in Edinburgh & La Havre that we booked through Tours By Locals, and they both said the guide was unprofessional. I would add less than honest. Lesson learned by us is always go through a known vendor such as TBL or Viator, whose drivers are screened and certified, and if not available use the ship Excursion. Exquisite was bad, bad, bad.
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Date of experience: September 2019
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Terrie P wrote a review Aug 2019
Dublin, Ireland24 contributions31 helpful votes
I booked 3 shore excursions with K. The booking experience was very good. K and I chatted on the phone a couple of times and emailed to finalize the arrangements. Day 1 was Glasgow and the Military Tattoo. K is a walking encyclopedia of information and willingly shares is knowledge. He is also very thrifty and works to maximize both the experience and the budget. His prices are extremely reasonable. We spent a great day seeing the sights that included the Kelpies and the Falkirk Wheel, Glasgow University, etc. We ate a lunch of delicious meat pies. I will say that time management was a bit lax as we ended up at the Tattoo with no time to grab a bite for supper. K did deliver us, give us great directions, and then managed to find us in the massive crowds after the Tattoo concluded. We were delivered to our ship in plenty of time! Days 2 and 3 (Invergordon and Edinburgh) were with a colleague of K’s, George (Great Highland Day Tours). We had a marvelous time with George. He was always cognizant of time and made certain that we were back to the ship in plenty of time. While in Edinburgh, we asked to visit St. Andrews Old Course. While we were at the Cathedral and walking through the town, George visited the golf course, just to make certain that my husband had the best experience possible! Thanks, George! Dave is still talking about his pic on THE bridge! All in all, 3 excellent days with Exquisite Scotland Tours.
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Date of experience: August 2019
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worldtraveler4727 wrote a review Aug 2019
Wisconsin228 contributions93 helpful votes
You will NOT be disappointed booking K Thompson for all your tours in Scotland! He provides an incredible amount of information and variety of experiences for his clients. We rarely book ship-sponsored excursions. Why would you when you can contract an extremely knowledgeable private guide for a full day for a fraction of the cost of a ship's tour! You will find K is a "thrifty Scot" who charges a very fair price and who will take you to lovely cost-efficient places for lunches. You will be grateful for the recommendations he will make on what to see and where to go. You will be amazed at the depth of his knowledge about all things and places in Scotland. He is witty and very entertaining. He answers emails very promptly, and is very dependable. It is apparent he enjoys his job. I cannot recommend K highly enough. We had two full day tours with him, easily filling the other 4 spaces with people on our Cruise Critic roll call, and we were all delighted with our two days. (And yes, he now has a microphone in his van)
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Date of experience: August 2019
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Kathy R wrote a review Jun 2019
Los Angeles, United States34 contributions10 helpful votes
K was booked by a cruise mate of ours for our ports in Scotland. His Love of Scotland made it very interesting The Ferry Schedule changed and he could not give us one of the tours but we knew ahead of time so we were able to book via the ship. The knowledge of all kinds of things - history, geography was in great depth. He knew out of the way places with which to take us. We were first off the ship each day and last on. One day we stopped at a supermarket to use the facilities (clean!) and I bought some cookies. Later, wishing I'd bought more, he picked up a dozen more on the day the next day. He really cares that you enjoy your time and he finds out your interests so he can address them. He knows hidden spaces to show you and you will never see them with other guides. I have toured many times with private guides and he is the best of them. I read other reviews that said he needed a mic - he has one.
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Date of experience: June 2019
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Colleen wrote a review Jun 2019
2 contributions2 helpful votes
Our large group enjoyed a wonderful, informative and fun very long day trip to Skye. We were picked up and dropped off at our doorstep near Beauly, enjoyed a delicious picnic on the way and were regaled with all sorts of historical information and stories during the ride. K and Avril were accommodating, informative and easy-going. K’s ability to communicate in a variety of languages was an added bonus for our international group! They filled the day chock full of beautiful sights! Worth every penny - an unforgettable day! I highly recommend!
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Date of experience: June 2019
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