Hellidon Lakes Golf & Spa

Hellidon Lakes Golf & Spa: Hours, Address, Hellidon Lakes Golf & Spa Reviews: 3/5

Hellidon Lakes Golf & Spa
3
6:30 AM - 9:30 PM
Monday
6:30 AM - 9:30 PM
Tuesday
6:30 AM - 9:30 PM
Wednesday
6:30 AM - 9:30 PM
Thursday
6:30 AM - 9:30 PM
Friday
6:30 AM - 9:30 PM
Saturday
7:30 AM - 9:30 PM
Sunday
7:30 AM - 9:30 PM
About
If you are looking for a relaxing spa break, spa day or spa treatment in Northamptonshire, the team at Hellidon Lakes Golf & Spa Hotel is skilled in the art of relaxation. From a soothing facial to the gentle easing of muscles with an all over body massage, the tranquillity and calm encapsulated in our spa will ensure your body and mind are transported to a state of total well being. Our spa, which is home to a fabulous health club, 6 spa treatment rooms, indoor swimming pool, jacuzzi and steam room, is open seven days a week & until 8pm on Tuesdays!
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3.0
79 reviews
Excellent
22
Very good
13
Average
13
Poor
13
Terrible
18

sara w
2 contributions
Stay somewhere else!!
Sep 2021 • Friends
Hotel was very poor and rooms were incredibly tired. Booked a ‘superior’ room which according to the website was meant to have robes and water. These were not present. The hotel website we were told was not correct in showing the amenities and rooms!! Feel quite misled by the website and felt the rooms were very expensive for what you get. The premier inn is nicer!! Shower was mouldy and ceiling was flaking. On the plus side the room was large.
Staff were mainly great but not enough to cater for the amount of people who were booked in. Long queues for the bar and food. Management always seem absent when you try and complain.
Written September 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Elizabeth R
Leicestershire, UK11 contributions
Golf course in poor condition
Aug 2021
Golf course in poor condition the greens are the worse I have ever played which was extremely disappointing.Staff were very nice, cheerful and helpful, food excellent.
Rooms below par quite dated we stayed 2 nights the first night the last orders at the bar was 10.30pm the 2nd night 9.30 pm ……be aware.
Written September 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Clare Murrell
6 contributions
Dirty
Aug 2021 • Family
Came here as a stop off. The view from the car park is great but as soon as we entered the reception we could already hear someone complaining about how dirty their room was, we chuckled about it as the entrance seemed somewhat grand and promising… til we got into our own room and discovered 3 spiders in the coving, what looks like finger paining on some wall heater, dust settled on every surface, the windows were so filthy too. We was also put in a room that was facing the roof top of their bar so when that opened every Tom dick and Harry was out getting drunk so we couldn’t even have our windows open due qto the noise. There’s no electrical point next to the bed so the lamp that’s on the bed side table couldn’t even be used. It’s basically just for show. It also meant I didn’t have a plug close enough to the bed to charge my phone. There was a lack of milk for the tea and coffees only 4 sachets. Absolutely no water. No fridge and not even robes to wear after the shower. There was no toothpaste either which is usually complimentary when at a 4 star hotel. By far the dirtiest place we have stayed and we don’t stay in anything less than a 4 star hotel.

Disappointed to say the least … would not come back or recommend
Written August 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dave
2 contributions
Not bad, not great.
Jul 2021
Firstly, the vast majority of the staff were extremely helpful and friendly and the food was good, although very limited in choice. Unfortunately, several facilities were unavailable including the Sports Bar and the pool area. Presumably, this was due to staff shortages which is probably the same reason that drinks took up to 30 minutes to arrive on occasions. It's a shame that these issues undermine the staff who try very hard, particularly the two female managers we encountered who are excellent at what they do. The room we had was very tired and quite sparse but was clean. As for the golf, the land isn't really conducive to squeezing 27 holes in. They feel very tight and it's a really tough walk. The 1st and 8th holes on the Hellidon 9 are plain dangerous being adjacent and too close to each other. It's poor design really. However, what really lets the course down is the poor maintenance. Greens are like fairways and you just can't hit the ball hard enough sometimes. There are mountains of grass cuttings all over the place, including around the greens and there really is no excuse for this. For what we paid we had a really good time but I suspect we won't be back because of the poor condition of the course more than anything. The owners need to invest a little and support the staff, who in the main are an absolute credit to the business.
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angela O
Leeds, UK6 contributions
Last minute booking
May 2021 • Couples
I’m giving a 5 star rating for the customer service that was given. The hotel had its first wedding following COVID so the restaurant was short staffed but the waitress handled this very well.The meals were excellent and the surroundings absolutely beautiful. The hotel is a bit dated but the service made up for that. Thank you for a lovely last minute stay.
Written May 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adam M
3 contributions
Disgusting treatment
Oct 2020 • Business
On arrival and at time of booking was not told that you are not able to pay with cash for drinks at the public bar. No signs around and not told at time of checking in. Raised question but treated very badly and felt that I was being discriminated against by wanting to pay by cash due to not having any cards. Would have booked another hotel of time permitted and will not stay there again as there attitude is gross discrimination against me. No manager was available or prepared to take the time to talk to me. Bar man however gave me a free drink. One positive
Written October 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Christopher N
3 contributions
Worst his and hers weekend ever
Sep 2020 • Couples
Booked as a his and hers weekend. DO NOT DO THIS!!!

It was awful, despite ringing ahead the week before our booking was a mess. None of our reservations had been made, no spa treatments had been booked. We were told the pool would be closed all weekend with reception staff suggesting the wives either get ‘smashed’ in the bar or walk round the golf course in the rain.

Hallway to room was littered with food trays that had left over breakfast remains, this was around 3pm at check in.

Room was not clean, stained bedding left on, dodgy marks in the bath tub and sink.

Golf course was packed, societies booked on by the bus load with each tee backed up with 4/5 groups. Took 6 hours for 2 of us to get round.

Dinner was a joke, 4 people for 3 courses, at every course an incorrect meal came out. It took 3 waiting staff 35 minutes to bring a Diet Coke out. Staff rude and unhelpful. Was told drinks would be free due to the horrible dining experience then charged for them on the way out despite questioning.

Room party’s went on into the night with loud music, no Covid regulation and staff seemingly not bothered.

To top it off upon check out on Sunday we were told the pool had actually being opened in the end early Sunday morning but nobody bothered to tell any of the guests or even put a sign up.

I could go on and on with the issues during our weekend here, but take my advice and book elsewhere.
Written October 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dale C
1 contribution
Pure disappointment, shocking visit
Oct 2020 • Friends
Terrible stay , health and safety shocking , golf course packed and dangerous, Groups of up to 30 on the first tee of the valley course all mixing and not a mask to be seen , management unhelpful and rude , the most shocking golf break I have ever been on , please don’t waste your time playing or staying in this terrible place
Written October 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stephen S
Tibberton, UK4 contributions
Really enjoyed my game
Jun 2020
Hellidon & Lakes courses provide a good test of golf. Many memorable holes and some great scenery. Bring plenty of balls, you are punished if off line.
Written June 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gary O
Daventry, UK5 contributions
Course and Staff
May 2020 • Friends
Recently started playing golf again at Hellidon Lakes (after covid lockdown), course was very well maintained. Booking is so easy on line. The staff are doing a great job - well done all 👏 keep up the good work 🏌️‍♂️⛳️
Written June 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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