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Boss Frog's Dive and Surf Shop

Napili-Honokowai, HI, USA
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About Boss Frog's Dive and Surf Shop
Boss Frog's offers a full range of beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority.In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, mens and womens clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations. We also book great activities.
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Hours Today: 9:00 AM - 5:00 PM
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Boss Frog's Dive and Surf Shop
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Sarah B wrote a review Nov 2021
1 contribution
Go Elsewhere. We rented an umbrella from Boss Frog’s at the Napoli location which we are now scrambling to return before our flight home because that location, plus a second location, are both presently closed during their posted operating hours. We called to ask if we could leave at a nearby business, and the person who answered the phone made no apology nor solved the issue and instead suggested we try a THIRD location to drop off the umbrella. Ridiculously poor service, and we’re left in the lurch. We will go out of our way to rent elsewhere next time.
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Date of experience: November 2021
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thomrho wrote a review Jun 2021
albuquerque, nm247 contributions132 helpful votes
I ordered online before coming to Maui because of advertised pricing, the offer for a free molikini trip or underwater camera for a day, and so our gear would be ready. When we arrived we were told that the online ordering is basically worthless. The pricing is same. They made us tell them what all we wanted again. That took a long time to gather. They did not have the umbrella or chairs we had pre-ordered. They don’t offer the molikini trip (sales guy said they haven’t for 1.5 years) and didn’t do the underwater camera. We told the sales person we would be there for 9 days and he didn’t want to out that in so we had to settle it out when we brought equipment back. We have had much better experiences at The Snorkel Store the 4 prior times we rented.
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Date of experience: June 2021
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Kapil wrote a review Jun 2021
1 contribution
Our favorite place to rent snorkel equipment in Maui! Christine helped us get all our equipment and it fit very well and was very affordable. We used their snorkels/goggles and fins throughout our trip to Maui
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Date of experience: May 2021
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Bjorn H wrote a review Mar 2020
Lahaina, Hawaii1 contribution
The people at boss frog are super nice. Cooper helped us and he did an amazing job helping us and was super good with my 4 year old sister who was with us. Great prices and they’re super laid back.🤙🏻
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Date of experience: March 2020
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David D wrote a review Feb 2020
Seattle, Washington8 contributions1 helpful vote
This was probably my 5th or 6th time renting from this shop over the years. For our most recent trip we reserved two rentals for a week, got the 2 for 1 AND a free snorkel trip on the Molala out of Ma'alea Harbor. Aside from the usual easy in-out for pickup, the snorkel trip turned out to be amazing because while this one (afternoon) usually runs North of the harbor up the West Coast, the captain decided that day the weather would give us a shot to go to Molokini, and we did. We were the only boat there for our 45 minutes, and all the way out there were whales breaching and jumping on both sides. Pretty amazing. Of course we snorkeled every other day too in Kapalua, Honokeana Cove (turtles!) and Napili, and the equipment is great for the price. Highly recommended!
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Date of experience: February 2020
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Response from BossFrogAccount, Manager at Boss Frog's Dive and Surf Shop
Responded Feb 14, 2020
Mahalo for choosing Boss Frog's over the years! We appreciate your review and are glad you had a great time on the Malolo as well as snorkeling off the beach. We look forward to serving you in the future.
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