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Boss Frog's Dive and Surf Shop

Napili-Honokowai, HI, USA
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About Boss Frog's Dive and Surf Shop
Boss Frog's offers a full range of beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority.In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, mens and womens clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations. We also book great activities.
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Hours Today: 8:00 AM - 5:00 PM
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Bjorn H wrote a review Mar 2020
Lahaina, Hawaii1 contribution
The people at boss frog are super nice. Cooper helped us and he did an amazing job helping us and was super good with my 4 year old sister who was with us. Great prices and they’re super laid back.🤙🏻
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Date of experience: March 2020
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David D wrote a review Feb 2020
Seattle, Washington8 contributions1 helpful vote
This was probably my 5th or 6th time renting from this shop over the years. For our most recent trip we reserved two rentals for a week, got the 2 for 1 AND a free snorkel trip on the Molala out of Ma'alea Harbor. Aside from the usual easy in-out for pickup, the snorkel trip turned out to be amazing because while this one (afternoon) usually runs North of the harbor up the West Coast, the captain decided that day the weather would give us a shot to go to Molokini, and we did. We were the only boat there for our 45 minutes, and all the way out there were whales breaching and jumping on both sides. Pretty amazing. Of course we snorkeled every other day too in Kapalua, Honokeana Cove (turtles!) and Napili, and the equipment is great for the price. Highly recommended!
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Date of experience: February 2020
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Response from BossFrogAccount, Manager at Boss Frog's Dive and Surf Shop
Responded Feb 14, 2020
Mahalo for choosing Boss Frog's over the years! We appreciate your review and are glad you had a great time on the Malolo as well as snorkeling off the beach. We look forward to serving you in the future.
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silverstang wrote a review Dec 2019
Vancouver, Canada62 contributions29 helpful votes
Be VERY careful when booking any excursions here. My family and I booked a snorkeling trip to Molokini Island, clearly and specifically asking for the late morning 11am departure. The lady then went ahead and booked us for the earliest 6:45am departure, and when we noticed this on our receipt the next day we went back to talk to her and have it switched. The lady was not working so we spoke to a young man who told us that the 11am trip "only actually made it to Molokini 10% of the time, and usually ended up going to a different lesser snorkeling spot." I was very confused by this response and was then just outright shocked when he told us "they are allowed to advertise it as a Molokini trip because it makes it there 10% of the time, but it usually does not make it there at all." What??? Absolutely ridiculous! Unacceptable bait & switch business practices, as we had no choice at that point but to go on the early morning trip or pay a cancellation fee.
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Date of experience: December 2019
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Response from BossFrogAccount, Manager at Boss Frog's Dive and Surf Shop
Responded Dec 30, 2019
We appreciate your review and would like to follow up with you to address the booking issues; the number is 808-667-0990, ext 203. Our excursions to Molokini go to Molokini except when weather does not permit safe passage, when we go to alternative snorkeling locations as indicated. We hope to hear from you.
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UrbanL18 wrote a review Dec 2019
Tampa, Florida68 contributions25 helpful votes
Had an awesome experience renting snorkel gear from this location. It was super fast and East. The staff was so fun and they had great advice. Will rent from them again on an upcoming trip!
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Date of experience: January 2019
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Anthony H wrote a review Dec 2019
Modesto35 contributions16 helpful votes
My wife and I were in Maui in Sept 2019, our friends that were with us said they needed to go Boss Frogs Dive and Surf Shop to rent some snorkeling gear. We were told he might be able to help us get a discount on a helicopter ride that my wife and I wanted to take while our friends were snorkeling. What a deal he got us half off of a Helicopter ride which amounted to $300 but we had to go listen to a timeshare presentation for 1 and a half hour at a beutiful Resort. So my wife saw a beutiful resort got a wonderful helicopter ride for half price. The peopl were very knowledgeable and courteous.
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Date of experience: September 2019
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Response from BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop
Responded Dec 7, 2019
Thanks for taking advantage of our vacation membership opportunity. We are glad you enjoyed it.
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