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Boss Frog's Dive and Surf Shop

5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
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Review Highlights
Great customer service

Christi Hoefler was the best at making sure we had the perfect gear. Educating us and giving us all... read more

Reviewed 2 weeks ago
510dar
,
Duluth, Minnesota
via mobile
Boss Frog's has great customer service

We always rent our snorkel gear from boss frogs. This last trip we arrived late into Napili... read more

Reviewed 4 weeks ago
_dizzysub
,
Sacramento, California
Read all 99 reviews
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Boss Frog's offers a full range of beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority.In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, mens and womens clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations. We also book great activities.
  • Excellent89%
  • Very good7%
  • Average1%
  • Poor2%
  • Terrible1%
Travelers talk about
“snorkel gear” (17 reviews)
“beach chairs” (2 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
Write a ReviewReviews (99)
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All reviews
"snorkel gear"
in 17 reviews
"underwater camera"
in 7 reviews
"beach chairs"
in 2 reviews
"napili bay"
in 2 reviews
"snorkeling trip"
in 3 reviews
"awesome experience"
in 2 reviews
"these guys"
in 2 reviews
"reese"
in 6 reviews
"mask"
in 9 reviews
"equipment"
in 15 reviews
"prescription"
in 2 reviews
"aloha"
in 5 reviews
"pics"
in 4 reviews
"concierge"
in 3 reviews
"surf"
in 2 reviews
"molokini"
in 3 reviews
"luau"
in 3 reviews
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1 - 10 of 98 reviews

Reviewed 2 weeks ago via mobile

Christi Hoefler was the best at making sure we had the perfect gear. Educating us and giving us all the insider information about the best snorkeling adventure. My mom celebrated her 77th bday & went snorkeling for the 1st time. Thank you Kristi for making...More

Thank 510dar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 2 weeks ago

Glad you had a special time snorkeling in Maui!

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Reviewed 4 weeks ago

We always rent our snorkel gear from boss frogs. This last trip we arrived late into Napili, called the store and told them we were on our way Christine said she'd wait for us so that we could get our gear that evening and be...More

Thank _dizzysub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 4 weeks ago

Glad Christine helped make your snorkeling experience easy!

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Reviewed April 7, 2018

I can't recommend Boss Frog's Dive and Surf Shop enough. Their customer service, as well as their equipment, is the best. Their prices are good and their location is perfect as we stay in Kapalua when we visit. Christine was especially helpful as was a...More

Thank AuthorMomManhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded April 22, 2018

Thanks for coming to Boss Frog's in Napili!

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Reviewed April 2, 2018

I cannot recommend Reese Coldagelli at Boss Frog high enough! We tried to book a last minute snorkel trip to Molokini and quickly realized that every single snorkel agency was fully booked. Reese worked tirelessly and creatively until he found a solution. In the end...More

Thank Michal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded April 9, 2018
Google Translation

So glad you had fun!

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Reviewed March 15, 2018

I was in Maui week to celebrate my birthday. At the last minute, I decided I wanted to do a helicopter tour as a birthday treat. No one else in my group wanted to do it. I visited the Boss Frogs's Dive & Surf Shop...More

Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded March 26, 2018

Thanks for booking your helicopter tour at Boss Frog's!

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Reviewed March 6, 2018

After surfing the net for a bit to try to make plans for my stay on Maui it became obvious that Boss Frogs could handle everything for me. Sure enough, Reese easily made arrangements for me to attend a Luau, take a snorkeling trip and...More

Thank ppapamark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded March 10, 2018

Sounds like Boss Frog's helped you get your vacation in order! Thanks for stopping by!

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Reviewed January 31, 2018 via mobile

The employee Reese was so helpful and kind to me when I returned my fins earlier than scheduled. He gave me a full refund which I had not expected. They are very knowledgeable and fun to be with.

Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded February 12, 2018

Thanks for posting your review of great customer service at Boss Frog's!

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Reviewed December 26, 2017 via mobile

Extremely helpful and friendly staff. Great equipment for rent and the prices seem to be of very good value. The staff does a fantastic job of getting you all set up and pointing you in the direction for snorkeling, swimming, and other outdoor adventures. Without...More

Thank sharkz97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded January 2, 2018

We hope you had some great fun on your vacation after renting your snorkel equipment and booking your activities at Boss Frog's! Thanks for your review and your business!

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Reviewed December 26, 2017 via mobile

These guys are without a doubt the best rental shop not only on Maui, or Hawaii, but quite possibly anywhere. I have been to countless rental shops from Florida, to California, to Michigan. It’s usually the same old crap rented out as much as possible...More

Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded January 2, 2018

Thanks for the accolades! We have been in business for a long time and we are so glad you think we are doing a good job!

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Reviewed December 21, 2017

We had a wonderful experience renting boogie boards and snorkel gear from this store. Reese was very friendly, approachable and helpful! We will definitely use Boss Frogs again (hopefully using this location again too!).

Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded January 2, 2018

Thanks for the shout out to our employee, Reese!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
mshoneyb4
December 22, 2015|
Answer
Response from BossFrogAccount | Property representative |
BossFrogAccount Attraction representative 0 Votes Aloha! Absolutely! There are lots of incredible excursions to choose from, and our people know the area well. I'd suggest you contact Boss Frog's in advance at... More
0
Votes
mshoneyb4
December 22, 2015|
Answer
Response from BossFrogAccount | Property representative |
Aloha! It's going to be an epic vacation, Maui Style. I'd suggest you contact Boss Frog's in advance at 808-661-3333 to get everything booked at the best rates. Availability won't be an issue either. Have fun while you... More
0
Votes
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