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Wira Water Sports Bali

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Klungkung, Indonesia
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About Wira Water Sports Bali
We are a Bali water sports agency, offers low water sports prices compare to publish rates. Marine water sports activities in Tanjung Benoa such as Jet Ski, Parasailing, Seawalker. We cooperate with marine water sports operators in Tanjung Benoa beach which is Aditya Water Sports if you are looking for low marine water sports prices. We also provide Seawalker activity at Sanur Beach with five stars quality of product and services. We also offer Bali white water rafting at Ayung river Ubud and Telaga Waja river. We only recommend, and book you at rafting companies with 100% safety records. Also, for marine water sports activities, we reserve you with marine water sports operators with valid insurance for customers.
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Wira Water Sports Bali
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Travel Intern wrote a review Dec 2019
Ubud, Indonesia8 contributions
The activities were good but personally think it was too short. They do organising and are affiliated with Aditya water sports who does the water sportjing aspect of things. When there and if you have purchased a package, their staff approach you and asked if we wanted photos. Renting their camera was 400k and if you wanted someone to take photos for you on your phone they quoted 200k which I think should be included but they just wanna make money in all ways possible
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Date of experience: December 2019
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Response from Wayan S, Owner at Wira Water Sports Bali
Responded Dec 2, 2019
Dear Travelintern, Thank you for your time in writing a review for our services, and also we would like to say thank you for your trust to book water sports in Bali through Wira Water Sports. By your review, we know how our partner gives services to customers who book Bali activities with us. Therefore, we can review our contract agreement, with the water sports provider. We have mentioned on our website and on our term and condition that we are not the water sports operator/company. We are a legal travel agency in Bali, and one of our branches is Wira Water Sports Bali. Regarding photos on the water sports site, we, as a water sports agency, don't provide photo services, and we don't have a contract rate agreement regarding photos or videos. The one which includes photo services and the one who asks for photo rental equipment and photo services fee is the Aditya Water Sports (the company which operates the water sports activity). We, as a water sports agency in Bali, has no control regarding photo or video services that offer by Aditya Water Sports. As an example, when people book a hotel room at an online travel agency, the agency only able to provide room rates. When the hotel offers food & beverage, spa, or other services to customers, it will be beyond the control of the online travel agency. Thank you, Wayan Suadnyana
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raghunaimisam wrote a review May 2019
Mumbai, India12 contributions22 helpful votes
I mistook them as one who was organising the activities listed in their site. When I went for the activity (sea walking) booked through Wira I found it was being organised by some one else. There was no deficiency in services and the activity lived up to my expectations. However, those who had directly turned up for the activity obviously paid less than what I paid.
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Date of experience: May 2019
1 Helpful vote
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Response from Wayan S, Owner at Wira Water Sports Bali
Responded Dec 2, 2019
Dear Raghunaimisam, Thank you for your time in writing a review for our services, and also we would like to say thank you for your trust to book water sports in Bali through Wira Water Sports. By your review, we know how our partner gives services to customers who book Bali activities with us. We have mentioned on our website title (BALI ACTIVITIES & MARINE WATER SPORTS AGENCY). Also, on our terms and condition and each service page that we offer, we have said that we are a water sports agency. To make you clear, we are a legal travel agency in Bali, and one of our branches is Wira Water Sports Bali. Regarding your information, if customers do, a walk-in booking will get a lower price instead of the online reservation price; this supposed not happen. However, we will study this issue. Regard, Wayan Suadnyana
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jasonspark54312005 wrote a review Aug 2018
Seattle, Washington103 contributions34 helpful votes
This is not well organized, they don't keep to the time limit (I heard other customers arguing "We paid for 30 minutes, she gets 30 minutes, it's simple!" in a fit of rage), and they don't go for listed price (you can haggle). I guess the worst part was that we paid for 30 minutes on the jet ski, and only received 15 minutes. I had a watch on the entire time. Also, another activity said 10 minutes, but it was more around the 5 minute mark. I understand they have a ton of customers, but just be cognizant that you should probably halve the time, or maybe purchase double the time to get what you actually want.
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Date of experience: August 2018
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Response from Suadnyana, Owner at Wira Water Sports Bali
Responded Aug 28, 2018
Dear Mr. Jason Park, Thank you for your valuable feedback. For your information, we are welcome any review concerning our services from customers; therefore we know what we have done so that we can learn by doing improvement, evaluation or maintaining things that work well for customers. We have check our water sports reservation, under the name Mr. Jason Park, we can not find any booking with us under the name Mr. Jason Park. Then we check all booking with 30 minutes jet ski ride with us, and we also can't find booking under the name Mr. Jason Park. Also, you mentioned we could haggle for the listed price, this is impossible if you make a reservation with us due to there is a monthly invoice from us that our watersports provider need to pay. If you haggle the price, the watersports company that cooperate with us going to pay an extra bill to us. This is impossible, no company wants to lose money by hagling the price below the price that they need to pay. Your statement makes me wonder! Are you make a direct booking on site without making a jet ski booking with us? We are pleased to investigate your concern and discuss with the water sports operator that work with us; however, we need accurate data from you; therefore we can tell the watersports operator that work with us, if they have an issue that needs to be fixed, without it we can't do anything about your concern. Regard, Wayan Suadnyana
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Soumya Nayak wrote a review Aug 2018
Dubai, United Arab Emirates562 contributions231 helpful votes
Wira Water Sports has tied up with Aditya Water Sports for the water activities in Tanjung Benoa. The customer support was quick to respond to my emails and explained all the terms & conditions very well. Good thing was that all payments were to be made on the day of the activity.
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Date of experience: August 2018
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arief710 wrote a review Jun 2018
Jakarta, Indonesia41 contributions46 helpful votes
We got a good price on rafting and water sport @benoa bali on 18-19June18, the price even more cheaper than book direct. The shuttle arrived at our hotel on time as confirmed before. No more comment can be added, everything are perfect and very recommended.
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Date of experience: June 2018
2 Helpful votes
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