Grassi Junior - Positano Boat services

Grassi Junior - Positano Boat services

Grassi Junior - Positano Boat services
4
Boat Tours • Boat Rentals
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Boat Rental and private boat excursions to Capri and the Amalfi Coast.
Positano, Amalfi Coast, Italy

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(5 reviews)
(5 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
143 reviews
Excellent
102
Very good
14
Average
4
Poor
4
Terrible
19

Patti B
23 contributions
Aug 2021
We were splurging on a family experience and this one did not disappoint. Our family group ages 7 to 65 all had a great time on the Itama 38 private tour. Can't say enough about Captain Giuseppe. He took us to a private beach for a swim, into some beautiful grottos (and I mean in, there was barely room for the boat and he piloted it expertly) and around the island of Capri. Our half day tour was a highlight of our trip. Yes it is a little pricey, but can you say PRICELESS for all of us. I doubt any of us will ever forget the trip. When you look at the cost of taking a normal tour (ferry or water taxi) for a group of 7, it wasn't that much more and it was truly a once in a lifetime experience.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Arthur K
Leeds, UK7 contributions
Sep 2020 • Couples
Unforgettable experience sailing on a boat along the Amalfi coast (took option without skipper). Despite weather delaying us going out in the sea, company offered as multiple options and tried to be as flexible as possible to suit our needs. We will definitely recommend it to anyone who is willing to take their Positano visit to completely next level! 🇮🇹

Thank you for this amazing experience!

P.S: Looking to buy our own boat now... 😂
Written September 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rachel Teodoro
Milton, WA38 contributions
Apr 2019 • Family
We had the most delightful time on a Capri day trip. Our family of 4, were part of 9 total on the boat. We all became fast friends and enjoyed our trip immensely. It rained for part of our trip (spring!), but the covered portion of the boat was a nice break from the rain. The driver was kind and knowledgeable of the area. We really enjoyed our time and the hospitality of the tour and would highly recommend this company.
Written April 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Emma K
1 contribution
Jun 2022 • Couples
DO NOT rent from this place. We rented a boat for 4 hours. Arrived on time, waited in line for 20 minutes and finally got on the boat at 9:30. The captain gave us a brief driving lesson, and told us we could return at 1:30. Only restriction was to stay outside of 50 meters from the coast and that we could not go to Capri. On our way back, the engine started sputtering, the boat kept slowing down and then the engine died altogether. Thankfully, one of us had service so we called Grassi. If we didn’t, I am not sure what we’d have done because the boat had NO radio.
Two hours later, they sent a boat with gas and then we were on our way. Upon returning, there were no apologies offered, and they blamed us for “going way past where we were supposed to go,” and said that we made the mistake of using 3 hours of gas (for a 4 hour trip? Clearly full of BS, these people).
They then proceeded to charge us double and blame us for “losing their sale” (referring to the group booked after our time slot).
Written June 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Benjamin B
1 contribution
Jun 2022 • Couples
If you want a trip through the Mediterranean to melt your troubles away, THIS IS NOT THE PLACE FOR YOU.

I rented a boat through them with a “full tank of gas” to explore the coast of Italy, which ran out only half way through our 4 hour rental. This is something that seems obvious to avoid, other than the fact the fuel gage was not working and we were told this would be plenty of gas for the entire rental period. In our moment of panic, stranded in the middle of the Mediterranean, we frantically searched for a radio to report our problem, only to find there was not one on board. By the grace of god we were close enough to the shoreline to be able to call for help. After a 45 minute phone conversation with us telling them multiple times where we were (while we drifted further away from shore), we were finally able to get a boat sent for help only because our friend on shore insisted they send one out to help.

After this entire escapade, we finally made it back to shore after being stranded for hours. As we were only prepared for a 4 hour rental (not a 6), we were running out of sunscreen and got badly sunburnt.

When we went to talk about the company about our experience and to warn them about the broken fuel gauge we were berated and told it was our fault and would be charged DOUBLE due to us getting back late and the afternoon rental not being able to take the boat out. I am happy for the afternoon rental their experience was only getting their rental canceled, and not being cast adrift and with no way to call for help.
Written June 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Celiba
Indaiatuba, SP41 contributions
Due to bad weather the full day trip was resumed to a half-day, terrible trip. We had 4 children who were scared the whole trip. The decision to not cancel the trip was taken by Grassi Junior and not ours. After 3 scarring frozen hours they offered 20% off discount. We did not accept and request at least 50% since we did not enjoy and the trip was not completed not even 40%. They did not accept and we consider extremely unfair and impolite this decision. NOT RECOMMEND ATT ALL!
Written April 4, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
It's not true that we are dishonest because when they lived the weather was good and the sea very calm. They asked to go but suddenly, after 2 hours, the weather and the sea worsened. Anyway they arrived in Capri and came back. We asked the money ONLY FOR THE 4 HOURS EXCURSION and not for the full day and also WE OFFERED ANOTHER FREE FULL DAY EXCURSION with the good weather because we want our guest are always happy and satisfied.
Written April 5, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cameron
5 contributions
Jul 2022 • Couples
PLEASE DO NOT USE THIS COMPANY. If you are considering using them, please read below. I never write reviews but wanted to warn fellow travelers. Four months ago, we booked this private boat tour for our anniversary to see the blue grotto, a lifelong dream of ours. The day before our tour, we got a suspicious email that our Boat ride was canceled. We reached out to them and asked what happened and they claimed we did not pay our deposit. Instead of relaxing and enjoying our last night in Florence we were rushing to figure out what happened to the reservation we booked 4 months ago. We responded with a screenshot of the receipt from our deposit and asked them to please double check to confirm our deposit was received. They came back to us and said “oh we found it, sorry our mistake. See you tomorrow.” We confirmed once again just to be sure, they sent us a confirmation code and everything seemed fine.

The next morning, we are in Positano and go to their booth to get on our boat. As soon as we show up to the booth it was clear something was wrong. They said that our reservation has been canceled because “you did not pay the deposit”. We explained the entire situation and showed them the chain of emails confirming our reservation. They then said they could not help us at all, there was nothing they could do since there were no more boats available that day. Keep in mind, we reserved a boat for the day of our anniversary 4 months ago. They told us to call their manager. After being so rudely pushed aside, I called their manager and they said that they were sorry and blamed one of their colleagues. They said that we could have a boat the next day - why would I ever book with such an untrustworthy company again? For us, we did not get our anniversary celebration we booked so far in advance, but more importantly, I am writing this review because we spoke with MULTIPLE other families/couples in Positano that morning and the following days, and they had the exact same experience.

PLEASE READ: After they canceled our reservation, we were speaking with other families and couples around the ticket offices who had the EXACT SAME STORY. The cancelation email, the follow up email not to worry, and then canceled again upon arrival. There are many other reviews (mostly on Google, not TripAdvisor) where people had a horrible experience even when they did get on their boat. Please read other reviews for clarity. Also, couples who trusted they could have a reservation for the next day were canceled on a SECOND time.

Due to a lot of the positive reviews on TripAdvisor I assume that at some point this was a good and trustworthy company. After our experience and talking to the families around us who were distraught about getting this once in a lifetime experience taken away from them it was clear that something is going wrong here and that this is a scam. What we assume is that they are taking the deposit, and over booking. ALSO, it’s been 5 days and we haven’t gotten our refund of the deposit yet - they said it would be 2 business days.

To end on a positive note, we were able to get another boat after going to every single boat tour company in Positano. We had an amazing experience with the company who has an orange booth on the beach. Thank you for reading this and we hope that no one has the same horrible experience with this company.
Written July 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paradise55819824985
I agree that in your case it was an unfortunate mistake: your deposit did not appear in our system and the tickets have been resold. On that day we had all the boats booked and it was not possible for us to offer you an alternative. However, we have refunded 100% of the tickets immediately (the days to be credited to your account depend on your bank, not us). We are sorry for what happened but we could not help but refund you, we would have liked to give you more boats ... but they were all booked.
Written September 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeff K
7 contributions
Jun 2022
Stay far far away from this company, they are the booth on the Positano pier to the far right! DO NOT RESERVE A BOAT ESPECIALLY! They are a very dangerous company to trust. Two family members were stranded on the ocean miles from shore for almost 2 hours drifting away from Amalfi. BOTTOM LINE: the gas guage did not work and they ran out of gas after only 3 hours into a 4 hour tour and received only rude comments when they called (luckily mobile still worked). I had to yell at the useless, clueless rude woman at the booth and then talked to Paulo the owner who said "don't worry"....seriously? I'm not kidding it was super stressful and hope they go out of business.
Written June 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Wyllys P
1 contribution
May 2022 • Couples
We splurged on a private boat for a full day from Positano to Capri. Checking was a hassle but forgivable, as they are located in the busy port. Our experience began to unravel when our captain asked us to end our day, that we paid full price for, early. Stating his boss wanted him back early to take another tour. When we boarded we told our captain that our main objective was to see the blue grotto, “no problem.” We showed up at the end of the day at high tide and couldn’t go in. We then get to the port in Capri and are told that we have to pay a 100 euro “port fee”. The ladies and everyone else we talked to said the boat company is to pay this.
We were cheated of our full day, our blue grotto experience and now more money.
Choose another company or make sure you get all details in writing. This company is in the business of cheating the customer!
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Susan S
New Orleans, LA36 contributions
May 2017 • Couples
We took the Grassi Junior Capri Excursion, from Positano, and it was a terrible. We've done a similar tour before, with another company (can't remember which one) and it was charming, but NOT on this boat, NOT with this captain. It was NOT A TOUR AT ALL, just a ride in a boat with no attention to our comfort and very little explanation of anything. And there was no shade - despite their assurance that there would be. He simply drove up to a spot, stopped, and said "this is the white grotto" or "That is a beach town". Period, no more, nothing. Nothing when we went under the famous rock formations, And he almost had a mutiny when he stopped at the Blue Grotto and asked who wanted to go in, and then issued a harsh, unpleasant warning that we would all have to wait for up to 2 hours on the boat for the few that wanted to go in. And further warned that it would take significant time away from our scheduled free time in town, but he would do it if they insisted. He actually was trying to put it on all of us to fight it out! We all thought the Blue Grotto was part of the tour, and I felt terrible for those who really wanted to go, but we went on to town instead, and they went by bus to see it. He dropped us off at the farthest spot at the Marina in Capri, which required a long walk to reach services and transportation to town or the Grotto, and he was late returning for us while we waited on the pier with no seats and no shade. One couple decided not to go back with him (I didn't blame them) and he got very upset and refused to leave without them. Someone from the company called them and insisted they come back to the boat, while we all waited. They ran all the way back, and he scolded them when they came on board. Leaving the pier late, he "gunned it" back to Positano, but did stop along the way and asked if anyone wanted to swim. He was so unenthusiastic about it, though, not at all encouraging, and no one did despite a few kind-of wanting to. I think everyone just wanted to get back and get off the boat. There was an ice chest on board, with water bottles and a few beers, but we were never offered anything, so we simply started helping ourselves to what little there was. And we ran out of water before our return, unpleasant for a few of us that really needed it due to the lack of shade. The only thing that made up for all it was that the people on-board were incredibly pleasant, and the island is so beautiful. My suggestion: pick a different boat company and enjoy your day trip to Capri!
Written June 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
You experienced your tour with another company (Cassiopea) because that day our boat had a technical problem. We usually guarantee the tour with a company partner. We are very sorry that you had a bad experience... we hope you will be able to rent a Grassi Junior boat next time :)
Written June 9, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Grassi Junior - Positano Boat services - All You Need to Know BEFORE You Go