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My family and I stayed at a different hotel and we wanted to have a relaxing afternoon at a spa. So we came to Oberosler Hotel and paid 20 euros each. When we entered the spa the jacuzzis were cold and one sauna wasn't working, so we asked the staff to fix it and after 40…
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Date of experience: March 2017
3 Helpful votes
Helpful
We came to the spa to celebrate my daughter special birthday. At the reception met the owner who that the spas had three hot jacuzzis and three saunas All three jacuzzis were with cold water. And two of the three saunas were not working . After twenty minutes we asked for our…
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2 Helpful votes
Helpful
We were a party of 7 people at 5 pm. After 15 minutes in the spa we noticed that both hot tubs are not hot at all, freezing is a better description. After complaining to the manager she sent us to the owner. The so called owner was very rude, I am sure she even used foul…
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Date of experience: March 2017
3 Helpful votes
Helpful
Decided to spend a few hours at the hotel spa with my family. After entering the spa, we have complained about the temperature of the jacuzzi. All 3 jacuzzi were around 25-30 Celsius, the spa includes sauna and jacuzzi. Since the jacuzzi wasn't working fine, we asked for a…
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3 Helpful votes
Helpful
