My family and I stayed at a different hotel and we wanted to have a relaxing afternoon at a spa. So we came to Oberosler Hotel and paid 20 euros each. When we entered the spa the jacuzzis were cold and one sauna wasn't working, so we asked the staff to fix it and after 40 minutes nothing changed. We wanted to get our money back and the hotel owner was so rude and didn't want to hear us. DO NOT COME HERE!!!!

We came to the spa to celebrate my daughter special birthday. At the reception met the owner who that the spas had three hot jacuzzis and three saunas All three jacuzzis were with cold water. And two of the three saunas were not working . After twenty minutes we asked for our money back as only one sauna was working. Instead weee allowed to go to the pool with the third jacuzzi. It also was cold so we asked for a refund. The owner was terrible and claimed that the jacuzzi was in working order but the repair said it was colder that a normal jacuzzi should b The owner was so rude. However there was a wonderful woman at the reception who tried to help u We complained and the manager. If you have a reservation cancel and go some place else.