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Perhaps the worst service I have ever experienced. The ladies in the ticket center in Milazzo seem to enjoy being the slowest they can but also are completely mean to customers. Specially the one with dark brown short hair and wearing glasses, who did not...More
We arrived 2 hours before our scheduled ferry with print outs of our tickets and got in line. After waiting 30 minutes in line a woman came out and scanned our tickets and instructed us to remain in line to purchase baggage tickets before boarding....More
Milazzo - Lipari and Lipari - Vulcano
The boats are perfect. What a speed and a good organization.
We enjoyed this very much. The only point is that you are sitting always inside and don’t feel the wind.
We did 2 journeys using the hydrofoil from Milazzo to Vulcano and then from Lipari to Milazzo. The first journey went on time and the seats inside were comfortable. The process of boarding both times was very disorganised with everyone pushing to get on. On...More
We almost missed our train to Napoli because they started one hour too late from Lipari. One hour! Luckily, we made it in time thanks to the taxi driver. They didn't even apologized for the inconvenience, no they seemed like they couldn't care less.
The same thing happened to me. I emailed them as well, and no response. I finally booked it again and received a confirmation this time. When we arrive later this summer to redeem the ticket from the confirmation voucher... More
The same thing happened to me. I emailed them as well, and no response. I finally booked it again and received a confirmation this time. When we arrive later this summer to redeem the ticket from the confirmation voucher, I was going to bring it up again and ask for that refund. Alternatively I will go back to my credit card company if I can't resolve with Liberty Lines.