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Review Highlights
Disorganised boarding

We did 2 journeys using the hydrofoil from Milazzo to Vulcano and then from Lipari to Milazzo. The... read more

Reviewed October 6, 2018
Heather D
,
Guildford, United Kingdom
Terrible service

Perhaps the worst service I have ever experienced. The ladies in the ticket center in Milazzo seem... read more

Reviewed August 16, 2019
teresagonzalezviegas
,
Alicante, Spain
via mobile
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  • Excellent15%
  • Very good21%
  • Average13%
  • Poor9%
  • Terrible42%
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All reviews ticket office half an hour aeolian islands hydrofoil timetable
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1 - 10 of 23 reviews
Reviewed 2 weeks ago

Efficient and safe trasport to Sicilian Island, the tockets can be bought in advance on the company website.

Date of experience: August 2019
Thank Sabrina_ZhangYihua
Reviewed August 16, 2019 via mobile

Perhaps the worst service I have ever experienced. The ladies in the ticket center in Milazzo seem to enjoy being the slowest they can but also are completely mean to customers. Specially the one with dark brown short hair and wearing glasses, who did not...More

Date of experience: August 2019
Thank teresagonzalezviegas
Reviewed August 13, 2019 via mobile

We arrived 2 hours before our scheduled ferry with print outs of our tickets and got in line. After waiting 30 minutes in line a woman came out and scanned our tickets and instructed us to remain in line to purchase baggage tickets before boarding....More

Date of experience: August 2019
Thank brado394
Reviewed July 20, 2019

We visited Lipari and forgot our phones on the seats. they kindly helped us to find them after the close hours and have them back. The best service and people ever! !!

Date of experience: July 2019
Thank Maria B
Reviewed July 17, 2019

Milazzo - Lipari and Lipari - Vulcano The boats are perfect. What a speed and a good organization. We enjoyed this very much. The only point is that you are sitting always inside and don’t feel the wind.

Date of experience: July 2019
Thank g_de_gooyer
Reviewed June 18, 2019

Traveled to Lipari on this ferry it was easy to book and travel, the staff spoke English which was great help

Date of experience: June 2019
Thank Chris C
Reviewed October 19, 2018

no need to reserve in advance in October - buy tickets from port. It was probably cheaper than on line and less hassle

Date of experience: October 2018
Thank Matthew P
Reviewed October 6, 2018

We did 2 journeys using the hydrofoil from Milazzo to Vulcano and then from Lipari to Milazzo. The first journey went on time and the seats inside were comfortable. The process of boarding both times was very disorganised with everyone pushing to get on. On...More

Date of experience: September 2018
Thank Heather D
Reviewed September 30, 2018

Can make a reservation and pay online but tickets must be cofirmed at the booking office. Water available on the hydrofoil. Rather bumpy ride from Milazzo to Lipari but the islands are called Aeoli

Date of experience: September 2018
1  Thank gtrot
Reviewed September 14, 2018 via mobile

We almost missed our train to Napoli because they started one hour too late from Lipari. One hour! Luckily, we made it in time thanks to the taxi driver. They didn't even apologized for the inconvenience, no they seemed like they couldn't care less. So...More

Date of experience: September 2018
Thank foodislife503
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Questions & Answers
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Traveler10038
July 1, 2019|
AnswerShow all 2 answers
Response from teresagonzalezviegas | Reviewed this property |
The are many other boat companys in Milazzo. They are all gathered together by the coast.
0
Votes
wheres_wally87
March 29, 2019|
Answer
Response from Traveler10038 |
The same thing happened to me. I emailed them as well, and no response. I finally booked it again and received a confirmation this time. When we arrive later this summer to redeem the ticket from the confirmation voucher... More
0
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