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  • Excellent74%
  • Very good15%
  • Average3%
  • Poor3%
  • Terrible5%
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Via Apollodoro 16, 00053, Civitavecchia, Italy
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+39 346 217 7803
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All reviews panoramic tour of rome cruise offered our tour guide classical rome shuttle stop who spoke perfect english cruise ship walking tour great company piazza navona highlight of our trip port of civitavecchia vatican museum highly recommend this company mauro euros ships
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1 - 10 of 87 reviews
Reviewed 4 weeks ago

We had our transfer on 19 Feb 2019 from Civitavecchia harbor to Rome city. We booked online our places. Tariff was a lot cheaper than what offers we received on the ship. The personal was very nice, the buses were all there. In the bus,...More

Date of experience: February 2019
2  Thank andrra82
Reviewed January 15, 2019

No autobus, no excursion, and no money back. Me, my wife and our two kids without a solution, sorry, take public transport and pay for it was the solution the offered to us. They steal the money.

Date of experience: December 2018
1  Thank Juan Carlos O
Reviewed December 11, 2018

The bus was on time going and coming (Thank you, Antonio!). Patricia (from DR) was our guide. Not a erudite by any means, but passable. Once in the bus, they offer a 20 Euro/Person guided tour for the Vatican Basilica that skips the waiting in...More

Date of experience: December 2018
Thank alberto927
annarita p, Direttore generale at Civitatours, responded to this reviewResponded December 12, 2018

thank you very much

Reviewed November 27, 2018

The day started rocky with miscommunication regarding timing of the tour. I was on a ship and informed the rep via email that the ship I was on leaves earlier. When I met the tour group which was easy to find once of the ship...More

Date of experience: November 2018
1  Thank Nauticals
Reviewed November 8, 2018

My first vacation, first cruise, first excursion and travelling alone. Scheduled to leave at 9:30, a guide came on and spoke only in Spanish (I do not speak) 25 minutes later I asked if we were leaving soon, the two guides Della and ? said...More

Date of experience: October 2018
Thank Wander13308000999
Reviewed November 2, 2018

We were on a cruise that ported in Civitavecchia and the night before my private driver arrangements cancelled on us. Our group of 4 decided to take the cruise bus into town and take the local train into Rome and to the Vatican. But the...More

Date of experience: October 2018
Thank Calgarylou
Reviewed October 28, 2018 via mobile

Fantastic time - saw and experienced a little bit of everything Rome had to offer. Our tour guide - Eric could not have been more informative. The tour was well organized from the time we met them in front of the cruise terminal to our...More

Date of experience: October 2018
Thank delynnegogola
Reviewed October 14, 2018

We were disappointed with this experience. The organisation was somewhat chaotic throughout, particularly because there was no clear explanation of the different category of tours that people had signed up to. Our biggest concern however was that we became separated from the guide and lost...More

Date of experience: October 2018
Thank Gavin K
Reviewed October 7, 2018

While the tour provided by our cruise was a rip-off, the price of Civitatours was reasonable (29.50 EUR per person). Once we started our journey to Rome we were informed that there is additional cost for Vatican "skip the line" of 20 EUR per person....More

Date of experience: September 2018
Thank Giora_I_L
Reviewed September 15, 2018

5th September 2018 We were met at the cruise terminal by Jenny, I think, where we were shown to our coach. We travelled to the centre of Rome and met up with our main guide Neil’s. He was very informative as we made a coach...More

Date of experience: September 2018
Thank Carol S
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Questions & Answers
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Regi R
January 21, 2019|
Answer
Response from Giora_I_L |
Regi, the tour is aligned with the ship schedule. Do not worry, enjoy.
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Nauticals
October 7, 2018|
AnswerShow all 2 answers
Response from annarita p | Property representative |
Dear Nauticals, Thank you for your request. Please indicate the name of your ship since for passengers of cruises like Msc Meraviglia we offer an early departure from Rome. Awaiting your kind reply Regards Donatella... More
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Ll65234
August 24, 2018|
Answer
Response from annarita p | Property representative |
Hello, it is not necessary to print the vocuher we do accept e-ticket on your phone. The tour ends at the Justice Palace, via dei Tribunali 1 approx. 20 minutes walking from Termini Station and you find there also taxi... More
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