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Certificate of Excellence
Traveler Overview
  • Excellent77%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible2%
Travelers talk about
“hop on hop”(45 reviews)
“free water”(25 reviews)
“bus service”(11 reviews)
About
Big Bus Tours Muscat is a hop-on / hop-off tour starting at the historic Muttrah Souk. The sightseeing tour will take you past all the sights from the Royal Opera House to the Sultan’s Palace, and through terrain as diverse as the mountain pass...more
Contact
Muscat 114, Oman
Website
971 (0) 4 340 7709
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Reviews (1,421)
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LanguageEnglish
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All reviews hop on hop free water bus service great tour bus trip two hours great overview cruise ship city tour special thanks grand mosque opera house ace kevin stops commentary driver
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1 - 10 of 969 reviews
Reviewed today

Hop-on Hop-off Bus: Muscat, Oman Too expensive for just 6 hours of use. Offer a one day or 6 hour price for those visiting Muscat, Oman on a Cruise Ship. Aida Cruise line called this FLEXI-Tour, but it was a normal Hop-on Hop-off Bus with...More

Date of experience: February 2019
Thank Gary O
Reviewed 1 week ago via mobile

If I new that one some days it only runs 2 times I wouldn't have bought it. Also on the website it was mentioned that the day I went should be a boat day and I was told on that day that it wasn't. So...More

Date of experience: February 2019
Thank ZiGi-Pt
BigBusDubai, Manager at Big Bus Tours Muscat, responded to this reviewResponded 3 days ago

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are sorry to learn that you did not enjoy the tour for the mentioned reasons. The website mentions the fact that the tour is panoramic on non-cruise days and...More

Reviewed 1 week ago

We arrived into Muscat on a cruise ship for the day and purchased tickets for the hop on hop off bus. We picked the bus up outside the cruise terminal and only did one stop to the souk. We got off here as the souk...More

Date of experience: November 2018
Thank 628ChristinaC
BigBusDubai, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 1 week ago

Dear Customer Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your sightseeing experience with us and we hope to welcome you again soon on board Big Bus Tours! Kind regards BIG BUS CUSTOMER SERVICE

Reviewed 2 weeks ago via mobile

Cover only key places in Muscat. Frequency needs to be increased. Always less crowded. Normally used by Western expatriates only.More

Date of experience: February 2019
Thank rajeshkannan11
BigBusDubai, Manager at Big Bus Tours Muscat, responded to this reviewResponded 2 weeks ago

Dear Valued Guest, Thank you for sharing your feedback with us, which we are currently looking into. We are sorry to learn that you did not enjoy the tour for the mentioned reasons. The tour covers 8 of Muscat's major attractions and landmarks including Muttrah...More

Reviewed January 9, 2019

The route made by the bus is good and so you can see a lot in a short time. As negative points: it is relative expensive and sometimes the service is reduced and so it is not really possible to do the hop on hop...More

Date of experience: February 2018
Thank Rosario_it
BigBusDubai, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded January 9, 2019

Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your sightseeing experience with us and we hope to welcome you again soon on board Big Bus Tours! Kind regards BIG BUS CUSTOMER SERVICE

Reviewed January 4, 2019 via mobile

I bought 2x 2 day tickets for Big Bus in Muscat online. Firstly website was faulty and we could not print tickets, but this matter was resolved bu Rene sho helped us a t Mutrah. There is no mention made on the website that the...More

Date of experience: December 2018
Thank LEMJohannesburg
BigBusDubai, Manager at Big Bus Tours Muscat, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your feedback with us, which we take seriously at the Big Bus Tours. We are sorry to learn that you did not enjoy the tour on your last visit for the aforementioned reason. Our...More

Reviewed January 3, 2019

Firstly the ticket price is pretty expensive for what amounts to a 1.5 hour drive around Muscat. We opted for the extended ticket allowing for two days of touring for an extra $14 pp.However on arrival for our first day, we were informed that the...More

Date of experience: December 2018
Thank JoeD3687
BigBusDubai, Manager at Big Bus Tours Muscat, responded to this reviewResponded January 7, 2019

Dear Valued Guest, Thank you for taking the time to share your sightseeing tour input with us. We are sorry to learn that you did not enjoy the tour for the aforementioned reason. To cater to cruise ship passengers who normally stay in the city...More

Reviewed December 16, 2018

The company's name includes the word "sightseeing." Maybe they should also include the word "education" somewhere in their label as well. That's what makes this particular franchise work. If you hadn't taken a Big Bus before, know they offer a free audio companion while on...More

Date of experience: December 2018
1  Thank 983benb
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded December 16, 2018

Thank you for sharing your positive feedback with us! We are glad you enjoyed your sightseeing experience with us on board Big Bus Tours and have forwarded your kind comments to our Customer Service team. We have noted your other comments which have been forwarded...More

Reviewed December 4, 2018 via mobile

I was lucky the day I took the bus, two cruise ships in the harbor, the buses ran quite frequently on Friday but not on Saturday (cruise ships had left). Anyway, no problem, I enjoyed the great views from the bus, the staff at Mutrah...More

Date of experience: November 2018
Thank TGSA
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded December 4, 2018

Dear Customer, Thank you for sharing your positive feedback with us! We are glad you enjoyed your sightseeing experience with us on board Big Bus Tours and have forwarded your kind comments to our Customer Service team. We have noted your other comments which have...More

Reviewed November 28, 2018 via mobile

Nice to view of the city . I will cheer for Opera house , sultan qaboos mosque and matrah cornice . Nice see views. Street full of lights

Date of experience: November 2018
Thank Elisabeth12390
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded November 28, 2018

Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your sightseeing experience with us and we hope to welcome you again soon on board Big Bus Tours! Kind regards BIG BUS CUSTOMER SERVICE

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Questions & Answers
Ask a question
nawafe87
March 17, 2018|
AnswerShow all 4 answers
Response from Camper198054 | Reviewed this property |
1 or 2 minutes, but the ideea of hop on hop off is that you get out of the bus, visit the place and get the next one which comes in about 30 minutes or less
1
Vote
Cascyo82
February 18, 2018|
AnswerShow all 3 answers
Response from BigBusDubai | Property representative |
Dear Valued Guest, Departure will be from Mutrah Suq. Thanks
1
Vote
Sandyv921
January 23, 2018|
AnswerShow all 2 answers
Response from shaun m | Reviewed this property |
yes
2
Votes