Kawilal Spa Guatemala
Kawilal Spa Guatemala
4.5
About
The word SPA has been associated with latin phrase “Sanitas Per Aquam”, meaning “health through water”. Beyond great body massages, Kawilal Spa assures health benefits derived from its thermal water springs emerging from Pacaya volcano's underground watercourses.Visiting Kawilal Spa in Guatemala is the perfect combination after touring Pacaya Volcano or Antigua Guatemala, you will relax and be treated as you deserve with body massages, hydrotherapy with thermal water and much more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
43 reviews
Excellent
27
Very good
11
Average
3
Poor
1
Terrible
1
gabymonterroso
Antigua, Guatemala9 contributions
Oct 2011 • Couples
I visited Antigua Guatemala. Spa Kawilal was the best of everything
A few weeks ago I went to Antigua Guatemala, everyone is so friendly there and my overall experience was excellent but I am definitely taking my time to write this review about Kawilal Spa because they deserve it. Believe me; I have been to many spas in my life all around the globe but this was something completely different and special.
Going there was a perfect choice and I would only come back just to have a massage and a thermal bath. The thermal water treatment is spirit and body healing. I had a pain in my back for several months but after taking a thermal circuit as they call it, the pain is gone and I am planning my next trip to Antigua Guatemala just to go to the spa again.
Besides the excellent massages and pools they have a delicious restaurant with Guatemalan recipes. The spa is located inside a thermal water complex called Santa Teresita. There you can find everything you need.
The location is great because you can take a bus directly from Antigua Guatemala. Here I found the schedule: http://www.aroundantigua.com/todo/spa-antigua-guatemala.htm
A few weeks ago I went to Antigua Guatemala, everyone is so friendly there and my overall experience was excellent but I am definitely taking my time to write this review about Kawilal Spa because they deserve it. Believe me; I have been to many spas in my life all around the globe but this was something completely different and special.
Going there was a perfect choice and I would only come back just to have a massage and a thermal bath. The thermal water treatment is spirit and body healing. I had a pain in my back for several months but after taking a thermal circuit as they call it, the pain is gone and I am planning my next trip to Antigua Guatemala just to go to the spa again.
Besides the excellent massages and pools they have a delicious restaurant with Guatemalan recipes. The spa is located inside a thermal water complex called Santa Teresita. There you can find everything you need.
The location is great because you can take a bus directly from Antigua Guatemala. Here I found the schedule: http://www.aroundantigua.com/todo/spa-antigua-guatemala.htm
Written October 24, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
YourFlightIsBoarding
Tampa, FL284 contributions
Oct 2013 • Couples
The spa paid for our round trip taxi from Antigua. I got the whole package with coffee-chocolate scrub circuit of baths and massage. Professional treatment. Lunch was good. Only complaint was there was no way to tip the excellent women who give the treatments
Written October 12, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
naturephotog100
Québec, Canada57 contributions
Dec 2011 • Solo
I doubt the water comes from the volcanoes as they pretend, but it is a nice place to go spend a day. The free shuttle will pick you up in Antigua in front of the Cathedral at 9 am on Wednesdays (an hour drive). If you take one of the packages, beware that they are disorganized. You have to remind them that you have a massage, or a vapor bath, or a facial, otherwise they'll leave you at the pools and they'll rush at the end to give you what you paid for before the shuttle heads back to Antigua. Very beautiful and clean facilities, experienced massage therapists, good food at the restaurant (the chef who designed the menu is Mario Campollo, the same chef who'll delight you at the Casa Santo Domingo in Antigua).
Written January 7, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ElleFlaneur
Toronto, Canada36 contributions
Mar 2014 • Friends
I saw the brochure for this place with a photo of the pools set against quiet green hills and immediately booked my afternoon there. When I arrived I discovered that the spa is NOT near green hills - it is next to an industrial area with big trucks rolling by every minute - it is quite noisy and not the "escape" they had falsely advertised with doctored photos. It's not a bad spa BUT it was not what I expected and so naturally I was disappointed. Upstairs at the spa there is tranquil music, but just below is the main pool where they play euro-trashy techno pop music so most of the time you can hear the bleed between the 2 music genres and the trucks honking on the road. My back massage would have been ok had I been allowed to take off my thick terry cloth robe (I had a bathing suit underneath) but the massage therapist insisted on giving me a back massage with my thick robe on? Very odd? Sadly, this was not the day I had hoped for. * Worth noting is that their new sister hotel Kawilal next door is LEEDS certified (built in 2013) and is gorgeous and set back from the road. It has a view of the mountains and the rooms are lovely! Skip the spa just go to the hotel for a night!)
Written March 26, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
msantizo
Guatemala City, Guatemala3 contributions
El servicio del hotel kawilal es pesimo, en el resaturant se tardaron mas de una hora para atendernos los meseros no estaban en el lugar habia que recordarles que trajeran el resto de la orden cuando aparecian ya deseperados tubimos que pararnos y cancelar en la caja nosotros mismos, nunca nos sirvieron el postres, el check in se supone que es a las tres, llegamos a las dos y media y a las cuatro nos informaron que el check in se retrasaba para las cuatro y media debido a labores de limpieza en resumen la peor experincia de mi vida en un hotel
The service in kawailal hotel is the worst, the restaurant is the most slow and disapoibting service i had have ever, they took long time to come and pick the order then all of the disapear mos of the people in the restaurant keep reminding the watress about the items ordered pending to be received, the check in is supposed to be at three, without notice they changed it to four and a half, this is the worst experience I have had ever in a hotel I disreecomend this hotel
The service in kawailal hotel is the worst, the restaurant is the most slow and disapoibting service i had have ever, they took long time to come and pick the order then all of the disapear mos of the people in the restaurant keep reminding the watress about the items ordered pending to be received, the check in is supposed to be at three, without notice they changed it to four and a half, this is the worst experience I have had ever in a hotel I disreecomend this hotel
Written March 28, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juneaupup
Antigua, Guatemala92 contributions
May 2011
Kawilal Spa was a lovely surprise. My niece and I tried the thermal bath circuit and massage package, which was extremely reasonable in price (about $30 for both, I think) and a nice, relaxing way to spend the afternoon. The thermal circuit involves soaking in baths at varying temperatures while looking out on a mountain view. The spa's archictecture is also attractive. After our circuit we were given a fruit smoothie and allowed to stay in one of the moderate temperature baths for as long as we liked. We scheduled the massages for the end of the day (although I think they would have been lovely to start with, too.) You were asked to select a massage oil based on its fragrance and health properties. The massages were intense - if you like a gentle massage,I recommend telling your massage therapist before she starts. We also toured the facility, where we saw hydrotherapy saunas with eucalyptus scented steam. If we'd had more time I know we would have tried these! They also have a restaurant that serves healthy fare, and numerous swimming pools that you can used. The staff was extremely helpful, always there the moment we had a question or were ready to move on to the next of our activities. We speak decent Spanish but they were also willing to speak in English, which made everything easy. We'd called in advance and had a staff member pick us up in Antigua for a fee. It was just a lovely and relaxing way to spend a day.
Written May 20, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shoobeedoo
Saint Paul, MN5 contributions
Mar 2019 • Friends
I loved the hotel and the associated restaurant. The architecture of the hotel was unique (built into the hill) and interesting. You get to choose from the menu the included breakfast. Every meal at the hotel was beautifully prepared. I fell in love with their fish ceviche (as opposed to shrimp).
The staff was very accommodating.
I have a disability so the biggest challenge was getting up and down some interestingly designed steps to our hotel room. As long as I took my time with my oxygen tank, I got up and down ok. Otherwise, disabilities were considered in the design and everyone was helpful when possible.
Some of the staff could spend more time learning English. We did not know much Spanish, but we were able to work things through with those who did know some English.
All in all, I would love to go there again.
The staff was very accommodating.
I have a disability so the biggest challenge was getting up and down some interestingly designed steps to our hotel room. As long as I took my time with my oxygen tank, I got up and down ok. Otherwise, disabilities were considered in the design and everyone was helpful when possible.
Some of the staff could spend more time learning English. We did not know much Spanish, but we were able to work things through with those who did know some English.
All in all, I would love to go there again.
Written March 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello again shoobeedoo! Your comments are truly appreciated and really make our day! We sincerely hope to have you visit us again someday. Our best wishes to you!
The Kawilal Hotel Team
Written March 21, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nathaliedb2014
Knokke-Heist, Belgium60 contributions
Jul 2018 • Family
Very new, boutique hotel with nice rooms. Food very good. The infinity pool and jaccuzi have opening times till 22hour. However, the hotel deal do NOT include the thermal baths circuit of hotel Santa Therisita, only the part with pools. Too crowded, almost like a picnic place, serving food next to the pools.
Written August 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Nathalie, thank you for your comments! We are very glad you enjoyed our hotel. Regarding the food issue you mention near the pools in Santa Teresita, we have taken action regarding this issue so no food will be allowed near the family pools. We hope to have you stay with us again!
Best regards,
The Kawilal Hotel Team
Written August 31, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anthony C
San Miguel de Allende, Mexico84 contributions
May 2018
What a great place to spend a day. I have a much longer review here on this spot. It's a great way to spend the day. Everyone here is super they really took care of us. And the emails back and forth went quickly and we pre booked all our spa extras.
Written May 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LostGaiter
Wolfeboro, New Hampshire, United States115 contributions
Nov 2015 • Couples
I arranged a tour through the Yellow House Hostel in Antigua to do the Pacaya Volcano hike in the morning and spend the afternoon relaxing here in the pools. I really enjoyed the pools. It is relaxing and they have music playing in the background. There are volcanoes in the backdrop. There are 4 pools of varying temperatures. They have fruit smoothies they will serve to you in the pools and a menu from the kitchen you can order from as well. Children are not allowed into the upper sections which adds to the relaxation. There is a castle like structure you can climb and I fell asleep in a lounge chair in one of the upper levels. I would make it a priority to come back here if I am ever fortunate enough to visit Antigua again.
Written December 1, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello LostGaiter, thank you very much for your review! We hope to see you again someday!
Best regards,
Santa Teresita - Hotel & Thermal Spa
Written April 11, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Does Kawilal require swimwear to use the facilities or can guests wear clothing like athletic leggings and tank tops in the pools?
Written January 14, 2023
We will be in Puerto Quetzal on the Norwegian Gem on February 2, 2019. How can we get to your spa without taking a shore excursion from the ship. What are you rates for a day?
Written August 12, 2018
Hello deekay516, you can see all of our services at our webpage, which you will find if you search for "Santa Teresita Guatemala" (sorry I can't post links in trip advisor). You can contact us directly by email if you would like for us to arrange a personalized day with transport from the terminal. If you would like to hire transportation yourself, you could approach a taxi driver or shuttle and ask them to bring you to Santa Teresita Spa in Amatitlán. I hope you will be able to visit us!
Written August 16, 2018
Do you still provide shuttles from Antigua? If not what is the best route to the spa?
Written April 5, 2018
Hi! Yes we do, we provide free shuttle from Antigua on Wednesdays leaving from Central Park at 9 am and returning at 5:30 pm. We can also schedule a private shuttle to pick you up and return you at your convenience. Feel free to contact us via our webpage. Take care!
Written April 9, 2018
Will probably visit the spa in January, 2018 by booking a tour from Puerto Quetzal as we are on a cruise. How do I make a reservation in advance for a massage or any other spa service and what are the prices?
Written July 23, 2017
Hello AnnB! Thank you for contacting us. Could you send me your email address so we can send you our contact information and prices? We can coordinate everything for you from Puerto Quetzal. You can also visit our webpage by searching "santa teresita guatemala".
Best regards!
Written July 27, 2017
hI CINDY,
Can you tell me if there was a pool (cool) to dip in? Thank You!
Written June 18, 2015
Hello Li! All of our pools work with natural spring water. Overall we have 17 small to midsize pools with different temperatures, from cold to really warm! Take care!
Written June 19, 2015
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