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Mellow Velos

180 Reviews
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Mellow Velos

180 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
180Reviews1Q&A
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DaiKorReu wrote a review Aug 2020
Aude, France146 contributions6 helpful votes
We were total newbies so had a lot of questions, really friendly team. Had such fun....even the teenagers enjoyed! Thank you for all the advice, we will definitely visit again soon👍
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Date of experience: August 2020
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Response from Vince F, Owner at Mellow Velos
Responded Aug 27, 2020
Thank you! High praise indeed if the Ado's enjoyed it too! Hope to see you again.
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caspreds wrote a review Aug 2020
1 contribution
We had a lovely ride along the Canal du Midi from Paraza to Le Somail (approx 10km each way) with our 2 children (6 and 13 years old). All 4 bikes of very good quality and were very well maintained. The ride to Le Somail took longer than anticipated so I called Mellow Velos who were absolutely fine with our delayed return (we were over an hour late in the end). The service all round was professional, helpful and friendly.
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Date of experience: August 2020
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Response from Vince F, Owner at Mellow Velos
Responded Aug 25, 2020
Thanks for coming to Mellow Velos and taking the time to review us!
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sandralofi wrote a review Aug 2020
london16 contributions15 helpful votes
Great choice of quality bikes for all levels including kids. Bikes can be picked up or delivered if you live nearby Paraza. The cost is very high and there is no obvious reduction in price for longer periods of rentals. I thought the owners were unfriendly, we asked about cycling routes and they told us to check them on Strava. I spoke French with them but immediately they switched to english. The entire experience felt odd. I am Not sure I will be rushing back next time we are in the area.
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Date of experience: August 2020
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Response from Vince F, Owner at Mellow Velos
Responded Aug 25, 2020
I confess to being confused by this review. All our sales material, web or print, makes clear that our pricing reflects longer-rental periods, with prices for our VTC falling from 21€ for a single day to 10€ per day after 3 days. As far as routes are concerned, once again, our adverting illustrates that we have a choice of over 50 day routes, depending on distance, ability and object of the day out. We have never referred any day-hire rider to Strava, for the simple reason that we have no routes on that platform. You are right, however, that whilst we may start a conversation in French, if it becomes clear that a simpler and easier conversation can be had in English, we will revert to that, for the benefit of everybody, and if appropriate. You obviously did not enjoy your experience with us, and i can only apologise for that, and if you make contact with us directly, we will endeavor to offer you an opportunity to experience the level of service that we expect of ourselves.
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Emilie F wrote a review Aug 2020
11 contributions13 helpful votes
We did a 30 km loop along beautiful villages and the Canal du Midi. The bikes were of excellent quality and we received a detailed route to follow. I strongly recommend!
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Date of experience: August 2020
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139MarkT wrote a review Aug 2020
London, England, United Kingdom14 contributions2 helpful votes
Vince was very helpful during the planning of the trip, organising the delivery of the bike to my hotel and suggestions for routes. What was particularly important and greatly appreciated was his response when there was an issue with the bike - coming to resolve it within a matter of hours. Made for a great trip. Thank you!
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Date of experience: July 2020
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