We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Quite drink

Went here on Saturday after a meal.Bar was very slow.However all staff were very friendly great... read more

Reviewed January 16, 2016
72mechelle
,
Thaxted, United Kingdom
via mobile
Great cocktail bar

The bar is well decorated with nice music in weekends. Staff are great friendly and cheerful... read more

Reviewed January 17, 2016
WRamsis
,
Richmond, United Kingdom
Read all 13 reviews
All photos (3)
All photos (3)
Full view
Traveler Overview
  • Excellent64%
  • Very good7%
  • Average7%
  • Poor7%
  • Terrible15%
Feb 21, 2016
“Not our type of place”
Feb 19, 2016
“Fails to be a cocktail bar in the most basic way”
About
Newly opened cocktail bar, just off Richmond Riverside. Happy hour goes on everyday until 8pm with "buy one-get one free" on all cocktails. Venue is also available for private hire, please feel free to enquire or pop by to say hello!
Suggested duration: More than 3 hours
Contact
8 Hill Rise, Richmond-upon-Thames TW10 6UA, England
Website
+44 20 8001 6011
Call
Improve This Listing
Reviews (13)
Filter reviews
13 results
Traveler rating
8
1
1
1
2
Traveler type
Time of year
LanguageEnglish
8
1
1
1
2
See what travelers are saying:
FilterEnglish
Updating list...
1 - 10 of 13 reviews
Reviewed February 21, 2016 via mobile

My partner and I went to Encore last night as part of a Wowcher deal (6 cocktails for 2 people for £19). We weren't at all impressed and won't be returning. We were expecting a classy and sophisticated venue, but upon arrival were greeted by...More

Date of experience: February 2016
3  Thank Seema W
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded February 22, 2016

Hello Seema, We are sorry that our establishment was not to your taste. In regards to your table and your Wowcher, the terms of the deal is that you have to make a booking to reserve a table. Due to you just turning up we...More

Reviewed February 19, 2016

A cocktail bar is not a pub, and therefore you cannot delegate the making of cocktails to amateurs with no training. Unfortunately, this place fails in this most basic principle. The making of classic cocktails is not subjective; recipes are established and well documented, and...More

Date of experience: January 2016
3  Thank Suki B
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded February 22, 2016

Thank you for your review. We will take your constructive criticism on board.

Reviewed January 17, 2016

The bar is well decorated with nice music in weekends. Staff are great friendly and cheerful. Prices are reasonable. The only downside is that the place opens from Friday and weekends.

Date of experience: January 2016
1  Thank WRamsis
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded February 3, 2016

Thank you for your perfect review. We are now open from Wednesday to Saturday and we hope to see you again soon!

Reviewed January 16, 2016 via mobile

Went here on Saturday after a meal.Bar was very slow.However all staff were very friendly great music.Drinks dear ,but that's Richmond.

Date of experience: January 2016
1  Thank 72mechelle
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded February 3, 2016

Thank you for your review. We have a happy hour from 5-8pm on Wednesday's to Friday and from 5-7pm on Saturday's perfect if you love a great deal!

Reviewed December 8, 2015 via mobile

I came here at the beginning of the year and the service was fab. The team seems to have changed now however. There's a black waitress that was lovely and super helpful but when it came to paying there were corona's on our bill and...More

Date of experience: December 2015
1  Thank Mellie122
Encore_Richmond, Owner at Encore Lounge Richmond, responded to this reviewResponded January 11, 2016

Hi Mellie Thanks for your feedback and i apologise on behalf of the encore team for your experience, myself and the co owner were away and the gentleman you mentioned was left in charge temporarily, You'll be glad to know he has no more affiliation...More

Reviewed September 2, 2015

Loved the atmosphere, the bar staff were great. cocktails were so good. its a lovely little cocktail bar that has a quirky feel to it. i would definitely return to this great spot.

Date of experience: August 2015
1  Thank Rebecca N
Encore_Richmond, Owner at Encore Lounge Richmond, responded to this reviewResponded January 11, 2016

Thank you for taking the time to leave a great review, hope to see you back at encore soon Encore team

Reviewed August 22, 2015 via mobile

It is rare you go to a bar where the staff care about customer service as well as these guys do. Cocktails taste amazing, speed of service is outstanding. Waitresses maddie and tatiana offer to take drinks to the table and are polite and courteous...More

Date of experience: August 2015
4  Thank Vikki W
Reviewed August 5, 2015 via mobile

This is a classy bar. Friendly atmosphere with delicious cocktails. Best I've tasted by far. Lovely decor through out.

Date of experience: April 2015
Thank Newzam
Reviewed April 25, 2015 via mobile

This is a brilliantly laid out and stylish bar, which is great for casual drinks with friends. However, if you're on a budget, this isn't the place for you. It's ok as a one off and for special occasions. Waiters are very friendly and efficient.

Thank 0908267
Reviewed April 15, 2015

Was back at the encore last Friday night with friends & it was there first time, they said what a fantastic bar, the best cocktails they have ever had I gave to agree with them, the staff are so frendly, I have spoke to the...More

Date of experience: April 2015
1  Thank Cupcake1966
View more reviews
Nearby
Nearby HotelsSee all 15 nearby hotels
Richmond Park Hotel
135 reviews
.02 miles away
Riverside Hotel - Richmond
28 reviews
.08 miles away
Travelodge London Richmond Central
344 reviews
.17 miles away
Bingham Riverhouse
505 reviews
.21 miles away
Nearby RestaurantsSee all 327 nearby restaurants
Pier 1
621 reviews
.04 miles away
Chez Lindsay
664 reviews
.02 miles away
Bill's Richmond
717 reviews
.03 miles away
The Retreat Kitchen
83 reviews
.01 miles away
Nearby AttractionsSee all 79 nearby attractions
So Bar Richmond
193 reviews
.21 miles away
The Poppy Factory
36 reviews
.13 miles away
Richmond Theatre
263 reviews
.29 miles away
Museum of Richmond
75 reviews
.08 miles away
Questions & Answers
Ask a question
Karen230
December 30, 2016|
Answer
Response from Karen230 |
Thank you all booked now and looking forward to the night!
0
Votes