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Great place to visit in Richmond with staff who have an excellent knowledge of all the books. Richmond is full of independent businesses and this is one of the best! Well worth a visit. Located just off Richmond Green near House of Fraser. Always a good sign when the place is full of local residents.…
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Date of experience: February 2019
Helpful
The staff are very well-informed and the stock is extensive and well-chosen. Allow plenty of time as there are so many fascinating books on so many subjects. Very helpful on the phone. My favourite bookshop.
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Date of experience: December 2017
Helpful
Popped in here for a quick look around. Located on Kings street in Richmond this small book shop covers many tastes and has a quirky appearance. Staff seem friendly. Worth a browse.
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Date of experience: October 2017
Helpful
They don't come much better than this. The Open Book is a Richmond institution - and like all great institutions, it never stagnates, and is never complacent. This shop is a wonder, and a bit like the Tardis, its size is deceptive. The frontage is narrow, a classic window crammed with multiple tiers of books: the latest publications, the popular, the media tie-ins, biography, fiction - something for everyone. By the door is a nice selection of local postcards, all very reasonable, and the perfect excuse to step inside and be bowled over by the sheer scope and professionalism of this lovely place. There's even a Victorian mosaic floor - an attractive relic of the building's past - but the many customers who love The Open Book don't come in for the floor - they come in to browse the shelves, place orders, and generally enjoy the expertise, good humour, and wide knowledge that the owner and her superb staff have to offer. If they haven't got it, they'll order it, and it'll probably be in stock by the following day. The place is even dog-friendly. Now that's service. There's never the feeling that nobody knows what you're talking about. Many's the customer who's come in and come out with the classic 'I heard it reviewed on the radio, and I think the title's something to do with ...' but of course they can't remember title or author - but the shop can, and suddenly, the book is in their hands - or they're told that it's actually five years old now, and that the paperback edition has just been published, and is all the way at the back of the shop in the travel section. Or they can of course order it. Love the place. Value it as a pearl of great price. Visit and buy. Again and again. Richmond with its array of flash-in-the-pan 'high-street' chains that nobody cares about has a jewel in its crown here, and sensible customers know and appreciate everything it has to offer. Happy reading.…
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Date of experience: April 2017
Helpful
Response from theopenbook, Owner at The Open Book
Responded Apr 27, 2017
WOW! Thank you so much for your kind review. We look forward to seeing you again soon! The Open Book
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Awesome place to have a wander around... something to catch everyone's eye. Friendly and helpful staff, highly recommended!
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Date of experience: April 2017
Helpful