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Yates Wine Bar Weston Super Mare

229 Reviews
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Yates Wine Bar Weston Super Mare

229 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
229Reviews2Q&A
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NatB86 wrote a review Oct 2020
Walsall, United Kingdom93 contributions22 helpful votes
Visited today for a meal , everything was extremely well organised for covid! Staff were friendly and very helpful , will definitely return again , brilliant service and meals were lovely. Thank you for making our visit enjoyable
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Date of experience: October 2020
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Response from Digital S, Manager at Yates Wine Bar Weston Super Mare
Responded Nov 6, 2020
Hi Trip, Thank you for your review and we are so glad you enjoyed your visit, hope to see you again soon.
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Andrew T wrote a review Oct 2020
Cardiff, United Kingdom9 contributions4 helpful votes
On the 18th October 2020 at 18.00 we had a meal at yates, we were a party of 2 couples and had lovely meals, we then decided to have puddings which we weren't originally going to do as they were advertised as 2 for 1, we were then told they weren't honouring the deal as this was a pre covid 19 deal!, I question why in the 8 months since covid 19 started has the chalk message not been rubbed off to which I just got a shrug of the shoulders, not very good customer service and not a very good business practice, also if in 8 months not one member of staff could be bothered to rub it off what other post covid jobs didn't get attended to as I would of thought that on one of many occasions the place was wiped down re covid advice it would of been removed?
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Date of experience: October 2020
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Response from Digital S, Manager at Yates Wine Bar Weston Super Mare
Responded Oct 30, 2020
I am sorry to hear that your experience with us last night was tarnished by this, the member of staff that was working with last night will be spoken too, unfortuanly the deal as correctly told was from pre covid and we are unable to honour and the deal is no longer live on our system. however the improper POS has now been resolves thank you for bringing this to our attention. Kind Regards Team yates weston
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Matt S wrote a review Oct 2020
1 contribution
Couldn't thank our waitress/ bar staff enough zoe Martin after sitting us down and the 30 questions asked she couldn't of done enough for us... my son (2 years old) decided he wanted todo a contactless fist pump (its his new thing) she didn't hesitate she is a credit to Yates absolutely amazing hospitality once again food was on point and the waitress/bar staff are doing all they can well done guys ⭐⭐⭐⭐⭐
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Date of experience: October 2020
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Response from Digital S, Manager at Yates Wine Bar Weston Super Mare
Responded Oct 30, 2020
Hi Matt, Thank you for your review. We are so glad you enjoyed your experience with Zoe. Hope to see you again soon :)
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Meg D wrote a review Sep 2020
Weston super Mare, United Kingdom7 contributions
Was an amazing experience. Staff were lovely and the table service was so good. Been in a couple of pubs in Weston and Yates was the only pub sticking to the Covid rules and implementing them. Definitely coming back again as I feel safe here.
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Date of experience: September 2020
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Response from Digital S, Manager at Yates Wine Bar Weston Super Mare
Responded Oct 14, 2020
Smeggington, thanks for your praise and kind comments about our team. We are pleased to hear that you felt safe in our pub with everything going on in the world. We look forward to your next visit! Take care!
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Jane P wrote a review Sep 2020
Evesham, United Kingdom79 contributions54 helpful votes
The safety of restaurant was excellent from start to finish The staff pleasant and helpful However the choice my friend made from menu wasn't met until her third choice The meal was cheap as it was Monday night but the quality was also cheap My pie wasn't very hot and peas were cold and horrible My friend enjoyed her meal however On Thursday I went to Wetherspoons in Tewksbury and it was excellent Sorry Could be better
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Date of experience: September 2020
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Response from Digital S, Manager at Yates Wine Bar Weston Super Mare
Responded Sep 23, 2020
Hi jane, Thank you for letting us know your experience with us. We are so sorry that it wasn't the experience you wanted it to be. We are glad the service was excellent, on the food, we will be having a meeting with our kitchen manager tomorrow morning to speak about this and find a way to make sure this doesn't happen again. Again we are really sorry your food was not up to scratch and if maybe you wanted to come again and try our food out one more time, we will be make sure it is the standard it requires. Thank you for taking the time to review us and we hope to see you again.
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