Bangor Cabs

Bangor Cabs: Hours, Address, Bangor Cabs Reviews: 1.5/5

Bangor Cabs
1.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
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Suggested duration
< 1 hour
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1.5
16 reviews
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
14

Ellie.sandford33
1 contribution
Absoulte joke.
Dec 2020 • Solo
Recently used them over Christmas and it was the worst service ive experience from a taxi company. My taxi was OVER AN HOUR late only going from bangor to donaghadee so i rang them three times within the hour to ensure they haven’t forgotten about me to which the girl answering the phone didn’t apologise once or even try to justify the lateness, i was told multiple times it would be with me shortly but never was. Her attitude was awful and she seemed as if she was annoyed at me for asking where my taxi was despite it being over an hour late. When i eventually got into the taxi the driver didn't even say hello or acknowledge the lateness. Will definitely not be using them again.
Written December 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Materialistic
Bangor, UK15 contributions
Materialistic.
Mar 2020 • Friends
Awfull service
Ignorant staff
No interest in customer care
No knowledge of time arrivals
Despatch times exaggerated.
I ordered a taxi and gave 45 minutes notice.
I was promised the taxi would be on time due to the advance booking time.
When it was 15 minutes late, I rang the depot. I was told it was leaving now.
25 minutes late and I rang again.
I was told " we are busy tonight"
Even though my cab was meant to have left 10 minutes earlier.
On 40 minutes I rang again and was told that my cab was on its way. That must've meant 2 cabs lol.
It arrived 45 minutes after the ordered time and the depot still didn't apologise as I was ringing when it arrived. I was told the cab would arrive shortly.
Unbelievable lack of interest and no help or apology.
Def, never again. -1
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bangor Resident
1 contribution
Late & condescending
Mar 2020 • Couples
Our taxi was booked for 23.30 I got a dispatched message at 23.01 and taxi arrived at 23.39 I was having difficulties getting my seatbelt to work and put on the rear interior light as was told ‘ turn that off love’ !! Shoddy service. Come back DC Cabs
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

john c
Bangor, UK33 contributions
Bangor to Newtownards
Feb 2020
First use of the app. No probs, handy way to book. Taxi arrived a few minutes late but no big deal. Will book this way from now on.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Keith G
1 contribution
McMillan
Aug 2019 • Couples
Taxi turned up 45 mins late.
Missed meal and friends.
Some English guy said he was sent to Dundonald(double run)
Scammers.
Avoid like a plague.
Written August 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Billy
1 contribution
No respect for long standing customers
Jul 2019 • Business
I called a taxi as I have for years. It didn't turn up. I politely called to see where it was and they informed me "It had come and gone and I wasn't there". I explained that I was inside the building that they normally pick me up from as most are and that they normally send a text on dispatch and a text on arrival. They did not. I didn't get angry - I just asked that they might send another and the ladies said "no" and hung on up me. Terrible customer service. After years of fees and tips. Don't trust these people. Cowboys. (and girls)
Written July 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jubileejoe
Belfast, UK35 contributions
3 trips in one day
Jun 2019 • Friends
The receptionist was so rude and tow of the three drivers huffed and puffed and were impatient and ignorant.

Most disappointed with such poor service.

The first driver was very pleasant who said the reason for the rude receptionist was because he was on minimum wage... not an excuse!
Written June 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ClaireT
4 contributions
A company with no morals
May 2019 • Family
This is quite simply the most appalling customer service I have ever received from a company anywhere!
I had pre-booked 2 taxis to take my family and 2 friends home from the Snow Patrol concert in Bangor on Saturday 25th May 2019. I had booked it 3 weeks in advance and advised them that my 12 year old daughter would be travelling that evening, that it was imperative that she got home quickly and safely and asked them to tell me if they felt they could not agree to the booking. I was assured the booking was no booking despite how busy it was due to be on the evening and was told to meet them at a specific location at 11.45pm. I was even contacted the night before by a gentleman called Dave who confirmed the booking.
By midnight no taxi had arrived and I phoned to check if it was on its way. At this stage we were outside a local pub where we had been told to wait, the town was full of drunken youths, spitting, swearing and staggering across the street. I was told by the 'lady' who answered the phone that the taxi was not on its way and did I have any idea how busy the town was! I assured her I did, that we were sitting in the middle of it and that I had a 12 year old daughter who needed to get home hence the pre-booking. She was not in the least bit concerned that there was a child involved and when I asked what the point was in pre-booking 3 weeks ago she asked me if I just wanted to cancel!
15 minutes later my husband called at the taxi office to speak to someone face to face but no-one would appear to take his query. He then telephoned and was greeted by the same woman who was even ruder to him and suggested he just cancelled!
We finally made it home 2 hours later thanks to another local taxi company who thankfully understood the predicament we were in! What has shocked me more than anything is the lack of concern that a 12 year old girl was out on a Saturday night in one of the roughest parts of Bangor (their choice of location for pick-up) and they were not the least bit concerned she couldn't get home. The woman in question was rude, nasty, argumentative and completely unprofessional. Morals of alleycats!
Written May 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Al94
Belfast, UK112 contributions
Has to be one of the worst taxi companies in the world
May 2019 • Friends
It's a struggle getting a reliable taxi in Bangor but if I could give zero stars to these muppets I would. Pre ordered several hours begore taxi to collect us and friends en route to local restaurant. No show at time booked. Phoned and told doing a drop off nearby and there in a couple in minutes. 10 minutes later no show. Called again. Told previous customers hadn't come out of pub so taxi re routed to do a drop off far from us. Said they couldn't supply taxi now and never could guarantee a time, would only ever get there as close to time as possible. I pointed out we were being let down because of a no show but very rude operator didn't want to know. Said he wasn't going to inconvenience their driver! These people shouldn't have a licence to operate and should be reported as I am doing. Basically told them what to do with their taxi and urgently cane up with a plan b. They had no record of destination or location of friends pick up as advised when booking. Worst experience ever.
Written May 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

destmcd
Bangor, UK12 contributions
False customer service
May 2019 • Family
I rang at 10:14 and booked a taxi with two drop offs. They estimated a pick up of 10:45. By 11 I rang back to see where it was and was told there was no booking for my address. But I spoke for nearly a minute with the operator, details were obviously exchanged.
As a long time user of Bangor cabs I'm totally disused with the level of customer service that was displayed to me.
Written May 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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