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Address: St John Street | Old Town Jail, Stirling FK8 1EA, Scotland
Phone Number:
+44 1786 475019

TripAdvisor Reviewer Highlights

Read all 17 reviews
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  • 4
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    Very good
  • 1
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  • 4
Too Far From the Town Centre

The centre is well stocked with various gifts and will arrange accommodation for you. Is up to date in event knowledge. The major problem is that it is out of the centre of town... read more

Reviewed March 4, 2015
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17 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Whalley, Clitheroe
Level Contributor
29 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed May 2, 2016 via mobile

I was intending to get a street map and buy postcards when I went into the information centre . However as all the staff were busy and we were on a tight schedule , I decided to go to the castle and return later . I had mistakenly left my purse on the counter of the information centre , so... More 

Thank trixiemars
Catriona P, Manager at Stirling iCentre, responded to this review

Many thanks for your review. We are sorry we were so busy when you first came into the Information Centre but glad you were able to return so that we could help you and reunite you with your purse. We are pleased to hear that you found our staff helpful and hope that you enjoyed the remainder of your day... More 

Buenos Aires, Argentina
Level Contributor
28 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed April 6, 2016

too far from the city centre (bus and train stations) and uphill Personnel not willing to help tourists at all. Won't even offer a map. Just use tripadvisor and avoid the uphill walk to the tourist inforamtion center. It is not worth the stroll

Thank MDaniZ
Catriona P, Manager at Stirling iCentre, responded to this review

Thank you for taking the time to leave a comment regarding your visit to the Stirling information Centre. I was really disappointed to hear that you felt there was lack of willingness from staff in assisting you or offering you a map of Stirling. We do strive to deliver excellent customer service and so I am sorry if this was... More 

Ontario, Canada
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed August 9, 2015

We arrived at the travel centre a few minutes before 5pm, which was obviously closing time as two of the attendants and were locking up the door. A group of people were walking in as the were locking up, the first stopped to answer there questions. We had a very short question and I said "excuse me" to the second... More 

1 Thank CMS310
Dundee, Scotland
Level Contributor
178 reviews
102 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
Reviewed May 7, 2015

For an entire hour, we ventured around the city centre looking for the tourist information centre which we didn't find. Asking at the train station, we were advised to instead visit the youth hostel which provided us with a map and directions to the castle as well as other tourist locations available in the city. In fact, we only found... More 

1 Thank Jfizzable
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed March 4, 2015

The centre is well stocked with various gifts and will arrange accommodation for you. Is up to date in event knowledge. The major problem is that it is out of the centre of town and you have a very steep climb to get to it. Not very handy for older or disabled folk.

1 Thank always_on_the_go74
Taunton, United Kingdom
Level Contributor
109 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed February 18, 2015

Ask anything from where the best outlet stores are where to park, how to get to places and opening hours and they will have the answers with a little bit of extra info!

Thank Taplledraw
Glasgow, United Kingdom
Level Contributor
133 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
Reviewed February 7, 2015

all here and more so helpful and informative even for people abroad plenty hand outs leaflets staff very obliging and friendly and tell you a bit of history

Thank kebo111
Lincolnshire, United Kingdom
Level Contributor
186 reviews
115 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
Reviewed February 5, 2015

Genuinely interesting talk which spanned a variety of topics about Scotland, and covered all the subjects I was interested in. If you are heading north, you may want to consider this place as a stop; for there will be very few similar motorway services as opposed to going south. There will be local services, and not motorway services.

Thank M E
Bannockburn, United Kingdom
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed October 16, 2014

I found this was too far from the city centre as we did not have a car and had to walk up a very steep hill to get there

Thank Jessicarose2007
Cockermouth, United Kingdom
Level Contributor
31 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed March 24, 2014

Standard stuff in the information centre. The assistant was on the phone to a colleague for most of the time, and when I asked about visiting the gaol { which has, it appears, been closed since 2012} she was very off hand, as if I should have known. I also asked about visiting Argyles lodging, and was given misinformation.

4 Thank pendenis

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