The Treehouse
The Treehouse
4
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
48 reviews
Excellent
24
Very good
15
Average
5
Poor
3
Terrible
1
Aimee K
2 contributions
May 2014
Always loved bringing my children here. Excellent space, clean toilets, clean highchairs, great for parking etc. Generally the staff have always been pleasant but recently this has changed. We have started to feel as though we are bothering them by coming. If you watch the staff they are often rolling their eyes between each other when the place is getting loud or of children are unsettled. Beginning to feel as though the children are bothering them and it's making for an uncomfortable atmosphere. Definitely not all the staff, the lady with the dark hair (?owner) and also the lady with the very short blond hair are lovely. Personally I would spend in excess of £20 per week here and I'm starting to rethink coming back.
Written June 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer S
Newcastle upon Tyne, UK20 contributions
Sep 2019
Enjoy meeting up with grandkids and watch them enjoy soft play. Excellent facilities for grownups to have coffee too.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nowtlikeyourownbed
Newcastle, UK8 contributions
Sep 2013
My kids love the treehouse. We go here all the time.
The staff are fantastic. The food is canny and the place is very clean (we see them disinfecting the play area regularly and the toilets are spotless).
It's big enough to amuse little ones and also my five year old and yet small enough that you can relax and enjoy your cuppa while they play as you can keep an eye on them.
The staff are fantastic. The food is canny and the place is very clean (we see them disinfecting the play area regularly and the toilets are spotless).
It's big enough to amuse little ones and also my five year old and yet small enough that you can relax and enjoy your cuppa while they play as you can keep an eye on them.
Written September 17, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John T
2 contributions
Apr 2023 • Family
Follow your own opening times.... As advertised.
Promised the kids they could go play in the fun centre, advertised as open at 9:00am on google, we are outside waiting at 9:45 am still, lights on inside , no one answering the telephone either.
So unfortunately gave up and took the kids ice skating instead.
Terrible lack of information for potential customers, and if the opening times are wrong then you need to update them.
Avoid the place and goto the larger fun centre inside the Metro centre instead.
Promised the kids they could go play in the fun centre, advertised as open at 9:00am on google, we are outside waiting at 9:45 am still, lights on inside , no one answering the telephone either.
So unfortunately gave up and took the kids ice skating instead.
Terrible lack of information for potential customers, and if the opening times are wrong then you need to update them.
Avoid the place and goto the larger fun centre inside the Metro centre instead.
Written April 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agnieszka I
Newcastle-under-Lyme, UK2 contributions
Feb 2016 • Family
We have visited todayd. The place is rather a small soft play but seems nice and cosy for a birthday party. However, the area for toddler seems not well thought out. It is small and the stairs are too big for under 2 year old to climb on their own. I would say that the slide is also to steep for little once. My 13 months old fell in the soft play area and hit his head against the slide and he has a mark on his chick from the net. The side of the slide should be properly secured to prevent it in the future...there was a whole in the net as well so place did not seem safe. it lacks few sensory features. I wont be going back im afraid.
Written February 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy J
Newcastle, UK28 contributions
Jan 2018 • Family
I arrived here today as I had heard good reviews. We paid £3.50 for my 13 month old but once we got in it was far too busy. It was just packed. So we took my toddler to the section that was under 4 and honestly there were just children in there that were way over 4 running around etc and my little boy just didn’t get chance to play as it was chaos. So we turned and left. Literally was in 5 mins on the way out my husband said to the lady when is the best time to come when it’s quieter? Her reply was I’m not sure and she could see we had been in there less than 5 mins as she served us coming in and out. Just a joke of a place been too much better soft plays that are better managed. To charge someone for 5 mins was a joke but to be honest it was more that it was poorly managed and children were in sections they shouldn’t have been. Defo an accident waiting to happen here. Won’t be returning and won’t be recommending.
Written January 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lou73NE
Newcastle upon Tyne, UK2,482 contributions
Mar 2013 • Family
I visit The Treehouse regularly with my children, and it is ideal for little ones, there is a separate baby area during the week, but once moving they will soon be ready to explore the toddler and main frame - the main frame is a good size for little ones, not too big that they can't explore themselves, and even brave 2 year olds can go all the way to the top! The snacks and drinks are reasonably priced too - for when you and your little ones have worked up an appetite/thirst.
Written March 11, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Byevad
Newcastle upon Tyne, UK14 contributions
Jun 2018 • Family
Had a joint birthday party for my 2 year old son last weekend. Staff were lovely, very accommodating and organised. Cordoned off the section at the back for us to bring in our own entertainer. Checked in with us regularly to make sure all was ok. Couldn't have asked for more. Would do again.
Written June 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet R
Whitley Bay, UK5 contributions
Sep 2016
We visit with our twin grandchildren. Good for children up to age five years. Easy to supervise children but tables for adults squashed together restricting movement around area - difficult to evacuate building in emergency.
Written October 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura W
Newcastle upon Tyne, England, United Kingdom2 contributions
May 2015 • Family
Visited The Treehouse for the first time yesterday with my 15 month old Son. I was very disappointed in the 'Under 4's' section which consisted of 5 battered, tatty foam animal shapes and a slide. My Son is too young to be able to climb the stairs and come down the slide on his own so he was stuck with the tatty animals. Of course these didn't hold his attention for long! There were a few toys dotted about which he played with but he can play with toys at home! Stayed 15 minutes then left for the park. Much more exciting.
I'm sure this place will be great when he's older as there was lots to do and the children can easily be observed from the tables. Not impressed with the Toddler facilities though. Even a ball pool would add a little more excitement.
I'm sure this place will be great when he's older as there was lots to do and the children can easily be observed from the tables. Not impressed with the Toddler facilities though. Even a ball pool would add a little more excitement.
Written May 31, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
where is this near too? Am a little bit familar with Whitely Bay, metro station, sainsburys but cant seem to figure out where this soft play is?
Written March 15, 2017
not too far from sainsburys , going towards seaffront turn left to whitley lodge shops.
Written March 15, 2017
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