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Review Highlights
Nice afternoon

Bought a virgin experience voucher for bloke for his bday and realised we hadn’t used it. After... read more

Reviewed 1 week ago
SianClaire
,
Manchester, United Kingdom
Brilliant experience as always

My daughter and I paid our 4th here visit on 20th August and had a lovely chilled day. We both had... read more

Reviewed 2 weeks ago
GarrradElaine
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Reviews (202)
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LanguageEnglish
Traveler rating
145
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12
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All reviews relaxation room deep tissue massage head massage swedish massage amazing massage afternoon tea steam room and sauna relaxing music relaxing massage full body mini treatments nice relaxing day skin feels facial treatment aqua aerobics cafe bar birthday treat
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Reviewed 1 week ago

Bought a virgin experience voucher for bloke for his bday and realised we hadn’t used it. After booking a nights stay in Durham to visit Beamish museum we decided to book in at Bannatyne’s while we were there. It was spot on for what we...More

Date of experience: September 2019
Thank SianClaire
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 5 days ago

Dear SianClaire, Thank you for your lovely review, I am glad to hear you enjoyed your visit to us :) We hope to see you again soon! Kind regards Michaela Spa Manager

Reviewed 2 weeks ago

My daughter and I paid our 4th here visit on 20th August and had a lovely chilled day. We both had a treatments by therapists Alicia and Alice and my facial was absolutely lovely. My daughter had a massage and was very chilled after. We...More

Date of experience: August 2019
Thank GarrradElaine
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 2 weeks ago

Dear GarrradElaine, Thank you for your lovely review, I am glad you and your daughter enjoyed your day & treatments with us! We look forward to seeing you again soon :) Kind regards Michaela Hope Spa Manager

Reviewed 3 weeks ago

My friend and I came yesterday, we had a lovely chilled day however the best part was getting our shoulder, back and neck massage! My therapist was Alice and she was amazing! I told her that I was feeling quite tense and she worked her...More

Date of experience: August 2019
Thank gennine b
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 2 weeks ago

Dear gennine b, Thank you for your lovely review, I am so glad to hear you enjoyed your massage with Alice, We hope to see you again soon :) Kind regards Michaela Hope Spa Manager

Reviewed 4 weeks ago

I took my mam here for a early birthday present(14/08/19). The staff are very welcoming upon arrival but also the therapists(Alicia and Phoebe) that made us feel very comfortable before our treatments(Mini Back Massage, Welcome Touch Facial & Swedish Hand and Arm Massage). They also...More

Date of experience: August 2019
1  Thank jessicamoran
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 3 weeks ago

Dear jessicamoran, Thank you for your lovely feedback, I am pleased to hear you and your Mum enjoyed your day with us :) We hope to see you again soon :) Kind regards Michaela Spa Manager

Reviewed 4 weeks ago

Myself and my boyfriend came for a relaxing spa day as a birthday treat. (16/08/19). The staff are very welcoming upon arrival and the beauty/massage therapists gave a really warm feeling before our treatments. Emily and Jenna (massage therapists) are excellent at their jobs and...More

Date of experience: August 2019
1  Thank Charlotte W
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 3 weeks ago

Dear Charlotte W, Thank you for your lovely review, I am pleased to hear you & your partner enjoyed your day with us, I will pass your feedback over Jenna & Emily, We hope to see you again soon :) Kind regards Michaela Spa Manager

Reviewed 4 weeks ago via mobile

Leanne is the best treatment therapist I have ever been to in my life. Her knowledge of all of the products used is amazing. She is so polite and courteous at all times. I never feel like I've been rushed, she takes her time and...More

Date of experience: August 2019
1  Thank estherh692
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 4 weeks ago

Dear esther692, Thank you for your lovely feedback regarding your treatment with Leanne :) Im sure she will be pleased with your comments, We look forward to seeing you again soon :) Kind regards Michaela Spa Manager

Reviewed 4 weeks ago via mobile

Had a wowcher deal for 3 mini treatments and use of spa. Treatments were very quick but lovely. We’ve been here before but this was by far the best massage I’ve had here. Treatment was by Emily. If only the massage was longer! I would...More

Date of experience: August 2019
1  Thank vodlet
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 4 weeks ago

Dear vodlet, Thank you for your lovely review, I am glad you enjoyed your treatments with Emily, Im sure she will be pleased with your comments! We look forward to see you again soon :) Kind regards Michaela Spa Manager

Reviewed 5 weeks ago

Visited the spa for a back massage, foot massage and facial. Therapist was lovely,called Alice. Was fantastic value for money and I left with Fantastic skin I'll definitely be back soon.

Date of experience: August 2019
Thank Dreay24
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 4 weeks ago

Dear Dreay24, Thank you for your review, I am pleased to hear you enjoyed your treatments with Alice, We look forward to see you again soon :) Kind regards Michaela Spa Manager

Reviewed August 10, 2019 via mobile

Having a wonderful time at Durham Bannatyne Spa. Restaurant was extremely accommodating of complex dietary needs and Sophie did a wonderful job of getting the tension knots out of my back. Would highly recommended.

Date of experience: August 2019
Thank Rachael W
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 4 weeks ago

Dear Rachael W, Thank you for review, Im pleased to hear you enjoyed your time with us, I will pass your comments onto Sophie, We hope to see you again soon! Kind regards Michaela Spa Manager

Reviewed August 10, 2019

Came for spa day with my daughter on 10.8.19, slsophie has been really friendly, made me feel relaxed and refreshed. Thank you. Will be coming back

Date of experience: August 2019
Thank Lenicka2111
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 4 weeks ago

Dear Lenicka2111, Thank you for your review, I am glad to hear you enjoyed your day with us, I will pass your feedback onto Sophie, We look forward to seeing you again soon :) Kind regards Michaela Spa Manager

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Questions & Answers
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FellowTraveler453592
August 24, 2019|
Answer
Response from susannassau | Reviewed this property |
No. The pool is all indoors
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