Scott Cinemas
Scott Cinemas
3.5
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About
HISTORY This cinema was built on the site of the former Theatre Royal by a subsidiary company (Albany- Ward) of the Gaumont British Corporation, at that time the largest cinema operator in the country. Gaumont itself had Parisian origins but the British and French divisions split as a result of first world war difficulties. Gaumont France still exists. It opened on 3rd August 1931, as The Gaumont Palace, and was designed by the Bristol based architectural practice of W.H.Watkins who designed a number of significant cinemas for Gaumont in Coventry, Plymouth , Bristol and Exeter as well as many others in the Bristol and South Western area. As a single screen cinema it had 1124 seats with an elaborate 3 cove illuminated proscenium surround and cove in the ceiling. With sunburst effects over the doorways, silk panelling on the side walls and its' green cloister-tiled front elevation it had a somewhat Oriental-Art-Deco appearance. The main staircase and upper foyer/bar area retain many original, restored features and screen one particularly still impresses by its size and scale.By 1942 Gaumont and Odeon Cinemas were controlled by J.Arthur Rank and in the 60's it was decided to replace the "Gaumont" name with "Odeon" in places where they did not operate two or more cinemas. By the end of that decade ownership had passed to The Classic Cinemas ( which ultimately were acquired by Cannon Cinemas ) and thence to an independent operator based in Surrey. By this time the auditorium had been laterally split to form a Bingo club in the former stalls and a 435 seat cinema in the balcony area. For further information see "Gaumont British Cinemas" by Allen Eyles, BFI Publishing. CURRENT Scott Cinemas bought the building in late 1999, and embarked on an extensive programme of work to convert the ground floor into 3 auditoria. Two cinemas were constructed under the rear balcony, with a fourth cinema added in the former front stalls, with seating in a stadium configuration. Unlike most conversions of older buildings, care was taken to ensure complete symmetry in the design ensuring perfect sightlines. In 2008, the cinema was named RAAM "Independent Cinema of the Year." A further complete refurbishment took place during 2010-11 which included the complete redecoration of all front of house areas, installation of Digital 3D in Screen 1, revised decoration and lighting in all screens, and Digital sound in Screen 4. A Cafe Bar was provided in the upper foyer and all screens are licensed. At the end of 2011, all screens were converted to Digital Projection with 6-channel Digital sound. The construction additional screens on adjacent land is still a desirable project.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
109 reviews
Excellent
36
Very good
39
Average
10
Poor
7
Terrible
17

melissa b
Barnstaple, UK298 contributions
Jan 2022 • Couples
Visit with the hubby to watch Scream. We booked in advance, I am a little unsure why a booking fee per ticket, when booking online is required? Cinema is out dated but serviced it’s purpose. We were in a small room but the film was washed without complaint. The cinema is need of some TLC.
Written February 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Andy B
Bideford, UK24 contributions
Nov 2017 • Couples
Have been visiting the Scott Cinema in Barnstaple recently on Mondays to take advantage of their value for money cinema tickets. Even on other days of the week, the ticket prices beat that of the big chains. Visual and sound quality is high, and the smaller screens are quite intimate. My only negative is the seating arrangements by which the aisle is located in the centre of the auditorium, meaning you can never have a prime central seat to watch the film (unless seated at the very back).
Written November 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Joshua D
7 contributions
Jun 2017 • Couples
This is a great cinema the staff are always polite and most helpful , there's a great assortment of snacks and drinks to take in and the seats are comfortable . The only slight criticism I'd have is the cleanliness of the toilets .
Written June 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

FiftyFifty5050
Montgomery, UK740 contributions
May 2022
It seemed quite fitting that we visited Scotts Cinema to see Downton Abbey - elegant and exhuberant - and the cinema rather fitted in with that; everything that you would expect from a modern cinema, but in a more intimate and traditional environment.

Staff were friendly and helpful, drinks and snacks available (at modern day cinema prices unfortunately!) and whilst the screen was full size, the theatre itself was relatively small and cosy. Comfortable seats, slightly reclined, with a cup holder in the arm rest.

Toilets could be accessed directly from the theatre and were well maintained, clean and modern.

So much more of a personal experience than some of the huge multiplexes.
Written May 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Triops
Lynton, UK5 contributions
Oct 2021 • Friends
On Sunday 10th October a friend and I went to this cinema to watch the latest bond film. We took our seats to watch the 2030 show. However the screen didn’t work so we sat and waited after having been told the projector was being ‘rebooted’ . This was repeated three times. Half an hour later we were offered a full refund. At the cashier’s booth I was reminded of an occasion in America when the last 30 seconds of the film failed. There we were offered our money back and a free film of our choice by way of compensation. Not here! I told the representative that I had made a round trip of 40 miles and said that there should be some sort of compensation other than a refund and lightheartedly said perhaps we should be offered a bag of free popcorn. “I can’t do that” was the reply, contact Customer Care. This was done and we were informed.

“The manager also advised that your party was rude towards her so in this instance we will not be offering any kind of compensation “
No one from the company bothered to contact us to discuss the apparent rudeness they decided to accuse me of until we asked for some sort of compensation. Interesting….

I can only say that this report of rudeness was and is completely untrue and ultimate quite upsetting given the actual tone of what went on. I accept problems will arise, I am not an unreasonable person, but I have to class this interaction with customer service as one of the poorest experiences I have had.

Unfortunately if you want to watch a film in Barnstaple it has to be Scott Cinemas, maybe their customer service responses are driven by the fact that they have no competition in this town.
Written October 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

LJGourlay
1 contribution
Feb 2020 • Family
My 21 year old son is a disabled wheelchair user. Was told by very rude staff. That we should have gone during daytime if we wanted him to be able to have access to that particular film. My husband had to carry our son up three flights of stairs. Staff unhelpful through and watched us struggle. The two young girls on the reception desk area not interested extremely rude. Will never put my disabled son through the that type of undignified entrance again. Disgusting throughout further disabled access needed and staff training.
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

KenDevon
Braunton, UK73 contributions
Nov 2012 • Couples
Now they have changed the system you can not choose seats online, what a massive backward step, when other cinemas are switching over to online seat bookings.

Went to watch a 3D film and for the second time found it an uncomfortable experience. The 3D glasses were next to useless. Despite the film only being on for a second night the glasses were battererd and useless. I will not go to watch a 3D film again.
Written May 15, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gimmick4Life
United Kingdom277 contributions
Nov 2014 • Friends
The food/popcorn/hot crisps are stale, left on heat with the bar closed.

I was unwell partl into the move i left. thos damn crisps.

3d glasses broken, cannot use them for 3D movies, no refund given even got barred for no reason.
Written November 20, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

melissa b
Barnstaple, UK298 contributions
Visited here for a screening of the inbetweeners 2. It was very busy and chaotic. Food line was huge. The cinema inside needs a major refurb. Uncomfortable seats, a lot were ripped and worn. Dirty cinema, and staff that don't want to be there. I wouldn't go here!!
Written October 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

melissa b
Barnstaple, UK298 contributions
Feb 2017
Visited here with two adults and two children aged 6 and 9. We were seeing a recently released movie so I opted to come in earlier in the day and purchase a family ticket to save the disappointed of missing out on tickets if it was over booked. We arrived for the film and had a long and somewhat chaotic wait for food as there was no clear order for queue and was very busy. We went upstairs and again had to queue for entrance to the cinema to see the film. After waiting and waiting and the customers in front of us also a bit miffed as the lady was taking people to their seats we were finally seen. I was told the wrong tickets had been purchased as hey were for the following day- much to my dismay. I was told to leave my family there and take my tickets down stairs to ask if there was the possibility of exchanging the tickets (the woman wasn't sympathetic or particularly friendly). When I approached the ticket desk I explained the situation to a young gentlemen who looked and dressed as though he was the manager. Instead of apologising for the error he was rude and abrupt and did not try at all to rectify the situation in a professional manner. We were allowed to exchange the tickets for the correct viewing but I must say the gentlemen who served me (quite young, 20s, brown hair) was not at all what you would expect in customer service. An apology would have been enough since I had two very flustered children!
Written February 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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