Big Blue Frog

Big Blue Frog, Halifax: Hours, Address, Big Blue Frog Reviews: 3.5/5

Big Blue Frog
3.5
Game & Entertainment Centers
9:30 AM - 6:30 PM
Monday
9:30 AM - 6:30 PM
Tuesday
9:30 AM - 6:30 PM
Wednesday
9:30 AM - 6:30 PM
Thursday
9:30 AM - 6:30 PM
Friday
9:30 AM - 6:30 PM
Saturday
9:30 AM - 6:30 PM
Sunday
9:30 AM - 6:30 PM

3.5
56 reviews
Excellent
9
Very good
23
Average
9
Poor
7
Terrible
8

Sirinae
Bradford UK11 contributions
Go only if desperate and you haven't got a better option.
Apr 2020
My 5 year old had the worst possible birthday there since she was attacked by some other children. If that place was better managed and better supervised and not so difficult for parents to keep an eye on their children, this would not have happened.

Aside from this, the service is passable to poor, the attitude of the staff working there is mostly brusque, I've seen kids peeing themselves and it took half an hour for anyone to mop up.
Temperature is either too cold or too hot, toilets are best left unremarked.

It was dirty and super unhygienic before Covid, if it remains shut for good it'd be for the best.
Written March 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

janeca7ver
Mytholmroyd, UK70 contributions
Play date
Jan 2020 • Family
Visited this place yesterday with my 7 year old.
She had a fantastic time.
The building were clean.
The staff very friendly.
The food was good .
Very impressed.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Santa&Kevin
Halifax, UK12 contributions
Stinks
Aug 2019 • Family
I'm at Big Blue Frog at the moment. Haven't been there for about 2 years. Came here today with my son and I'm disappointed. It stinks here so bad. It smells damp and like sweat. The air is very heavy here and I start to feel sick. Not gonna come here in a long time now. Horrible.
Written August 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nicola P
Halifax, UK1 contribution
Can't get simple food orders right
Feb 2019 • Family
2nd time in as many months ordered well cooked bacon sandwich no butter and both times undercooked and buttered sandwich turns up. They don't seem to care here just a shame my daughter likes it otherwise wouldn't be back.
Written February 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mel Wadsworth
Mirfield, UK989 contributions
Birthday Party
Dec 2018 • Family
Came for a birthday party in November.
Not enough seats for the party to be all together, kids areas not manned so kids running up slides whilst kids coming down.
Meals are cheap and reasonable, kids seemed to enjoy the party, but would not recommend for pre-school or toddlers otherwise quite average.
Written December 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tracy G
Halifax, UK15 contributions
Adventure playground
Sep 2018 • Family
Good place to take kids when the weather let's you down, plenty for the kids to do, they serve food and hot drinks although I do think the food is quite expensive, you can spend all day in there if you wish and they do birthday parties, it does look a little worn down and could do with a bit of tlc but it's clean I would recommend. It's good for kids aged 0-11
Written October 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kathleen M
halifax25 contributions
Good place to bring under fives
Oct 2018 • Family
Just been to big blue frog for a second visit .
It's a great place for children to play .
Really clean .
Food is really good and very tasty .Good value for a meal for both adults and children with plenty of choice
Written October 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

samanthalush
Salisbury, UK14 contributions
Awful experience
Apr 2018 • Family
We live down south and visit Halifax a few times a year with big blue frog a highlight for my children but this visit was awful one child was terrorising everyone young staff couldn’t cope told child to stop and got a mouthful no manager helped parents not told even when I complained and asked staff to talk to parent (staff very young) my son was physically harmed twice and others but the little boy remained we left with my young boy scared and saying he will never come back this on top of our food order going wrong and taking 30mins to arrive means we will not be back nor will be my friend who lives in Halifax either. Train your staff and have a zero tolerance policy to bullies !!
Written April 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

I5298UOLindaS
Halifax, UK6 contributions
Play centre beginner but ...you get ‘what it says on the tin’ and ..we’ll certainly go again if the weather is poor.
Apr 2018 • Family
Having my 5 year old grandson to entertain on a miserable day we gave it a go. No idea what to expect but it went down very well and he was soon joining in and enjoying all that the centre offered. The fact that it was so busy suggested it was successful in keeping the children occupied in meaningful play while giving the grans and mums time to step away from the role of play leader and let them get on with enjoying the activities
There was food/drink on offer and Lewis had 4 cheese sandwiches and a small salad for £1.60 with a beaker of milk for a very reasonable price. Many people arrived towards the lunch hour and the food counter proved very popular.
Be aware it makes clear that adults are responsible for their own children at all times ...there are no play-leaders/ supervisors on duty...but it seems to work.
Written April 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rara-1981
10 contributions
Awful Visit
Jan 2018 • Family
We have been here a few times but this was the worst visit ever. We ordered some food and after 40 minutes we were told it was in its way when we went back 5 minutes later we asked to see the manager. A young girl came out and dealt with us (she wasn’t the manager) who said sorry and we should have been told there was a delay on food and did we want a refund, another young girl then said our food was ready. We accepted the food as we had 3 children who were very hungry ! The manager then walked past us 4 times and did not acknowledge our complaint !!!

They need to sort out the staffing, management and how the place is run !

We will not return !
Written January 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 56
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing