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Lerwick Visit Scotland Information Centre

Open today: 9:00 AM - 5:00 PM
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Review Highlights
great help

Went into the tourist information centre and received a great welcome. Staff were so informative... read more

Reviewed 5 days ago
_mayl53
,
Wigan, United Kingdom
first stop

wish this would have been our first stop. I was so confused. So many ancient sites and info on... read more

Reviewed 1 week ago
tiredandtravelled
,
Portland, Oregon
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Traveler Overview
  • Excellent72%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“tourist office”(14 reviews)
“for sale”(9 reviews)
About
At the Lerwick VisitScotland Information Centre we have an extensive range of information available and our friendly Visitor Services Advisers have an in-depth knowledge of Shetland, using our insider knowledge we will help you plan your Shetland...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
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Contact
Tourist Information Centre Market Cross | Market Cross, Lerwick ZE1 0LU, Scotland
Website
+44 1595 693434
Reviews (171)
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All reviewstourist officevery helpful stafffor salenice souvenirsplaces to visitcruise shipgreat advicestreet mapbus timetablesbehind the countera small gift shopwide rangefree wifion displayleafletgiftsrobin
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1 - 10 of 156 reviews
Reviewed yesterday

We went in to find a good place to have lunch. Only told of one option which was not a good choice. Staff did not seem interested or enthusiastic about sharing ideas on seeing their town.

Thank Moonstone07
Reviewed 5 days ago

Went into the tourist information centre and received a great welcome. Staff were so informative and so friendly. You must visit!

Thank _mayl53
Reviewed 5 days ago

Staff seemed very reluctant to help at all. No information was volunteered and when I asked about tours they only offered one that did not suit. I was told I would have to phone private operators for more information. No attractions were suggested. On top...More

Thank Frances B
Reviewed 1 week ago

wish this would have been our first stop. I was so confused. So many ancient sites and info on the crafts and craftsman in the area. Where to get home knitted woolen goods and the best restaurants and cafes with local cuisine.

Thank tiredandtravelled
Reviewed 1 week ago

Brilliant information centre. Always has friendly staff who are very helpful. The palce to go to find out any information about transport around the island.....places to stay.....places to visit. Also has a small range of local goodies to buy!

Thank Junita D
Reviewed 1 week ago

On my first visit to Lerwick I popped in here for a look and some information. It is a beautiful gift shop and the staff are so helpful and friendly. Highly recommend stopping here for your tourist maps and bus timetables.

Thank Travelr_Gal
Reviewed 2 weeks ago via mobile

Informative staff provides accurate information, maps, tour brochures and local bus time tables to ensure you enjoy the “Shetland Island Experience.” Strategically located next to the Mercat pole in center of town off Esplanade Street.

Thank Alex F
Reviewed 4 weeks ago

Very helpful staff and a good place to pick up maps and brochers, plus buy a few souvenirs. Happy we stopped by.

Thank Thomas V
Reviewed July 13, 2018

Centrally located this place is a font of all knowledge. The range of leaflets and books is enough to put it in the top league. The staff know everything and are pleased to help.

Thank TinbumNorthWales
Reviewed July 9, 2018

To get the best out of a visit to Shetland an early visit to the visitor centre proved most helpful with boat timetables, building opening times etc. all to hand in one place. The staff were exceptionally helpful.

Thank M P
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Questions & Answers
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Rita900
April 10, 2018|
AnswerShow all 2 answers
Response from LerwickVIC | Property representative |
Hi Rita, It is very busy on those dates with many people having pre-booked private excursion a long way in advance. We have checked around with the tour providers and there is still availability of taxi tours with Allied... More
1
Vote
wolfeevelyn
July 23, 2017|
Answer
Response from LerwickVIC | Property representative |
Dear Evelyn, The Broch is very easy to access in Lerwick, it is just an open site so I am afraid there are no tours to this. It is simple to walk to or the Lerwick Town Service (Bus Route No.1) does a circular route around... More
3
Votes
wolfeevelyn
July 23, 2017|
Answer
Response from LerwickVIC | Property representative |
Dear Wolfeevel, There are various companies offering day tours, these can get booked up quite quickly when there are larger ships in so we would advise making enquiries as soon as possible, here is a list of all of the... More
2
Votes