Hollywood Bowl Bentley Bridge

Hollywood Bowl Bentley Bridge, Wolverhampton: Hours, Address, Hollywood Bowl Bentley Bridge Reviews: 3.5/5

Hollywood Bowl Bentley Bridge

Hollywood Bowl Bentley Bridge
3.5
10:00 AM - 12:00 AM
Monday
10:00 AM - 12:00 AM
Tuesday
10:00 AM - 12:00 AM
Wednesday
10:00 AM - 12:00 AM
Thursday
10:00 AM - 12:00 AM
Friday
10:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Sunday
10:00 AM - 12:00 AM
Popular mentions

3.5
75 reviews
Excellent
16
Very good
28
Average
16
Poor
10
Terrible
5

Sharon B
60 contributions
Fun
May 2021 • Family
Always a fun day out , nice food selection and drinks . Amazing amusements and arcades with rides for kids . Ample parking space too
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Honest001
Essington, UK17 contributions
Covid unsafe, terrible service and delays - avoid!
Apr 2021 • Family
Extremely poor unsafe standards and service. We waited 1 hr in a queue just to check in for our game booked and paid for online. We arrived 15 mins early as instructed, but could not get onto the lane until 45 mins afterwards.

Terrible none existent Covid precautions evident within the first hour or so ahead of complaint. Manager really couldn't be bothered attitude just saying they were short staffed. Nobody cleaning gaming machines all night whatsoever. I witnessed several lanes finish their games then zero cleaning and new bowlers start their games. This breaches promised procedures during booking and necessary Covid cleaning required. Despite promising separate bowling balls for each lane, people sharing balls, without any cleaning.

In addition to the actual lack of cleaning, the venue was full of people mostly not wearing any masks, and not social distancing at all. No staff were paying any attention to any of these breaches of Covid rules, hence we felt that this place is a serious breeding ground that didn't feel safe whatsoever. Staff just couldn't be bothered and failed to realise the gravity of what we were reporting to them.

Only after several complaints was any ineffective improper attempt made to do any type of cleaning of the lane (excluding balls) made. We ended up doing this ourselves.

Terrible standards Hollywood bowl, you should shut your doors or prepare for Covid Marshals to attend and close you down you were so poor.
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Megan W
1 contribution
House mates bowling night
Oct 2020 • Friends
We had a couple of technical issues with our bowling lane. But the server, Lesley was fantastic. She went above and beyond with us and we really enjoyed our night. It seemed like she was the only person supervising the bowling lanes and all the lanes full and busy. We asked how we could tip her but she wouldn’t accept anything. So I hope this review is seen by her managers because she was amazing! Thank you!!
Written October 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Man1cmom
westmids374 contributions
Fun
Aug 2020 • Family
Visited during the summer holidays on a typical wet day.
Easy to book online.
Good Covid measures in place.
Kids had fun, quite good value for money.
Will return!
Written October 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sammie
1 contribution
Staff less than par
Jan 2020
The facilities at Hollywood Bowl are really good and the aesthetic is something to be appreciated. Although unfortunately I feel as though the staff let down the Bentley Bridge establishment. Whenever I visit, the lanes are always cluttered with rubbish from the previous party and staff just stand there talking. Staff don't respond to SOS's, are rude when you ask for assistance and just seem to treat their job as a social. Really disappointing when so much work was put into the refurbishment. I hope they improve.
Written May 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Sammie, Thank you for taking your time to leave a review. Please let us know how we can make your experience 5 stars. We look forward to seeing you again. Regards, Issie.
Written September 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cal S
Willenhall, UK184 contributions
Great fun
Apr 2020 • Friends
I think this place is great. Been here mupltie times and always had a good time. You should bring the big screens so we can come watch sports though. I love the arcade and the bowling. You can play pool for like a pound a go
Written April 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, Thank you for taking your time to leave a 5 star review! We look forward to seeing you again. Regards, Issie.
Written September 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Victoria
19 contributions
Not so VIP
Jul 2019 • Family
So I was looking to book a party for my daughter, however only times available were 10am, and tbh I didn’t fancy them eating so early and getting there so early, so opted for just VIP bowling and I would order some food.

When we arrived it was pretty busy, I had already checked online what VIP bowling had consisted of, to be to the point- there is no VIP about VIP, it’s a section at the end of the bowling alley with a curtain and some comfier seats. I was charged £10 extra for 5 kids to play on VIP lane. It consisted of 4 lanes, all of which were filled up so no room or not even extra seating.

Staff were friendly, however sharing platter could be improved! £13.99 for hardly anything, 4 onion rings, 4 halloumi sticks, some fries and chicken with a hand full of nachos on the side.

Very disappointing.
Written July 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for leaving a review Victoria. Could you please send further details regarding your experience in an email to information@hollywoodbowl.co.uk along with your centre and when you came bowling, along with your booking reference number and contact details so we can look into this further for you :) Kind regards, Ben
Written July 17, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lorna R
Birmingham, UK4 contributions
Never again
May 2019 • Family
Went with a large group, 14 of us ranging from toddlers to grandparents for our granddaughters birthday. Bowling was expensive but to be fair this part of the outing wasn't too bad.

We then ordered food. One half of the family had finished theirs before the other half had come out it took so long. No chicken wings for half the group as they ran out, they said we can give you popcorn chicken instead on the sharing platter that cost £13.99 each for a handful of nachos, popcorn chicken, a handful of fries 4 onion rings and some sort of cheese sticks) The food was disgusting, dry tasteless. My grand kids are not fussy eaters, I have never seen them leave so much food.
Young children were running around the place unsupervised, teenagers sitting on the floor (not their fault, not enough seating)
The tables were not cleared all the time we sat there and the toilets were a disgrace.

To give you an idea of how much we hated it, we all went to Pontins in Brean last year and that was better! Have a look at their reviews.
Written May 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, Thank you for your time to leave a review. We greatly apologise for your bad experience at the centre. We will pass this on further for future improvements. We are disappointed you have had to experience this and are working harder towards our customer satisfaction. If you would like to investigate this further please email us on information@hollywoodbowl.co.uk. We hope to see you again. Kind Regards, Georgia .S
Written May 17, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jayne22122
Wolverhampton, UK28 contributions
Nice visit
Apr 2019 • Family
Visited bowling for a party. Polite staff and organised. I found the venue clean and drinks were reasonably priced.
Good idea to book online and save using the discount if booking in advance.
Written April 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, Thank you for your review! We hope to see you back again soon. Regards, Libby
Written May 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

shoppingbits8
Wolverhampton, UK35 contributions
Great
Apr 2019 • Friends
Great time had by all service for drinks was swift, treasure hunt for kids a nice touch and arcade issues resolved without worry. A great start to the easter hols.
Written April 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, Thank you for your review! We hope to see you back again soon. Regards, Libby
Written April 18, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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