Cineworld Cinema
Cineworld Cinema
3
Full view
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
Restaurants
487 within 3 miles
Attractions
135 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.0
191 reviews
Excellent
29
Very good
42
Average
50
Poor
30
Terrible
40
Kuldip Singh
Wolverhampton, UK665 contributions
Jun 2022 • Family
Refurbished with a great new look which is bright. Starbucks inside is lovely and open. The theatre starts are wider and recline back with ease. Tickets are pricey so try to use Tesco vouchers or Three vouchers to bring the prices down. Advise to book online so your guaranteed a seat, downside is you have to pay booking fee for each ticket.
Written June 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
andypjames83
Hednesford, UK5 contributions
Oct 2021
Last night was the first time in over two years we've been to Cineworld at Bentley Bridge leisure park. It was nice to see the refurbishment, the Starbucks is a nice addition and the seats are much more comfortable especially for taller viewers but that's where the positives end.
When we walked into the screen, five minutes before the screening was about to start, the screen hadn't been cleaned. There was popcorn and spilled drink everywhere. I had to inform a member of staff who replied "yeah, the screen's not ready", when I pointed out that the screening was about to start she then found two additional members of staff to "clean" the screen. When we came to sit in our seats, they still had drips of drink and popcorn on them.
When I had to use the toilets afterwards I found that they were in the same condition Cineworld toilets are always in, filthy. There were puddles of urine on the floor and one of the urinals was blocked due to the "no flush" traps fitted, and take it from a maintenance fitter, these always block up!
If Cineworld can't see their way to managing their cinemas better I'm afraid we won't be returning.
When we walked into the screen, five minutes before the screening was about to start, the screen hadn't been cleaned. There was popcorn and spilled drink everywhere. I had to inform a member of staff who replied "yeah, the screen's not ready", when I pointed out that the screening was about to start she then found two additional members of staff to "clean" the screen. When we came to sit in our seats, they still had drips of drink and popcorn on them.
When I had to use the toilets afterwards I found that they were in the same condition Cineworld toilets are always in, filthy. There were puddles of urine on the floor and one of the urinals was blocked due to the "no flush" traps fitted, and take it from a maintenance fitter, these always block up!
If Cineworld can't see their way to managing their cinemas better I'm afraid we won't be returning.
Written October 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sam B
Perton, UK9 contributions
Jul 2023 • Solo
Since the upgrade the cinema is much more user friendly and aesthetically pleasing. All of the seats are now leather recliners and have more space, the adjustability makes it much more comfortable especially as a disabled person.
The only things that let it down are the cost of the popcorn etc. Don't buy any unless you have 2 forms of ID for the mortgage application you'll need to fund them!
The only things that let it down are the cost of the popcorn etc. Don't buy any unless you have 2 forms of ID for the mortgage application you'll need to fund them!
Written July 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cemone86
Birmingham, UK6 contributions
Feb 2020 • Family
We have been to many cinemas but this one by far is the worst ever! First the smell of stale damp fabric is over powering, the carpets are so dirty and sticky my shoes were literally sticking to the carpet. Kids wanted ice blasts and got some cheap no flavoured version of it which was o or priced for how it tasted. I actually feel dirty after being in here. This is one cinema we will never be going back to and that includes all cineworlds as this was our first time at a cineworld and has put us off.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa J
Birmingham68 contributions
Jun 2023 • Family
We have been to Cineworld many times over the years and have enjoyed every visit. The foyer is large and spacious and staff are welcoming. The cinemas are amazing, with comfortable seating and ample leg room. The view from every seat at the top half of the cinemas (we never sit below halfway) is fantastic with nobody's head to block your enjoyment of the film. We have never had any trouble with other cinema goers spoiling the film. However, I understand that if you do, it's easy enough to report this to staff and you will be given tickets for another screening of the film to compensate.
We tend to go on a 2 for 1 Tuesday or Wednesday to make the cost of tickets cheaper. Monday to Friday is half price before 5pm too.
All areas and cinemas are very clean, as are the toilets.
The only downside is the cost of food, which is prevalent in all cinemas now unfortunately. We take in our own food for a fraction of this cost and this doesn't prevent you being admitted.
All of the cost savings may seem frugal, but in the current economic crisis, every penny counts. If this means we can go to the cinema and support them more often, then I see this as a positive thing.
We tend to go on a 2 for 1 Tuesday or Wednesday to make the cost of tickets cheaper. Monday to Friday is half price before 5pm too.
All areas and cinemas are very clean, as are the toilets.
The only downside is the cost of food, which is prevalent in all cinemas now unfortunately. We take in our own food for a fraction of this cost and this doesn't prevent you being admitted.
All of the cost savings may seem frugal, but in the current economic crisis, every penny counts. If this means we can go to the cinema and support them more often, then I see this as a positive thing.
Written July 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hayley
9 contributions
Mar 2024 • Couples
We went to see the King King film today,to day we were appauled is an understatement. It is clearly a 12 certificate, and it was full of tiny kids. So clerly they werent challenged upon entry.They were screaming, running and changing seats. Also there was a lad filming the film from his phone. A member of staff came in, and this went unoticed. There was a baby in a car seat,just put on the steps. Therefore nobody could get past. Then a man started shouting, so myself and my partner left. This man was also shouting at me in the reception of the cinema.I have also sent an email to customer services. We pay alot of money, and do not expect to have to walk out of a film. I await a response from yourselves.
Written March 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke Bryant
Bilston, UK24 contributions
Oct 2021 • Couples
Attended recently to see the new bond film (no time to die) which is an awesome film by the way. But was really impressed with the renovated interior of cineworld (haven't been in years) it looks lovely and modern and facilities were amazing.
We went to the 2d superscreen which is cineworlds imax equivalent and don't regret booking this at all. The seats were lovely recliners with plenty of leg room and the screen and audio was perfect.
Staff were polite and friendly.
HIGHLY RECOMMENDED!!
We went to the 2d superscreen which is cineworlds imax equivalent and don't regret booking this at all. The seats were lovely recliners with plenty of leg room and the screen and audio was perfect.
Staff were polite and friendly.
HIGHLY RECOMMENDED!!
Written October 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patch 9
7 contributions
Aug 2023 • Family
Massive queues at the tills. Took 15 mins to buy 3D glasses. First 10 minutes of film completely blurred with multiple people walking out to complain. Was told they were looking to fix it. After 10 minutes it corrected, but by then missed first 10 mins and probably the plot
Written August 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
arnoldino
Birmingham, United Kingdom210 contributions
Jan 2024 • Family
We recently visited here with the grandchildren to watch a film in screen 10 .
I chose seats on the back row and it felt like we were above the heaters because one minute it was red hot then it went cold .
Although the seats were comfy I found the heating very uncomfortable.
I spent more on snacks and drinks than I did the actual family ticket.
Very expensive in my opinion .
However the staff were all very nice and helpful
I chose seats on the back row and it felt like we were above the heaters because one minute it was red hot then it went cold .
Although the seats were comfy I found the heating very uncomfortable.
I spent more on snacks and drinks than I did the actual family ticket.
Very expensive in my opinion .
However the staff were all very nice and helpful
Written January 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
coxy101uk
8 contributions
Jan 2023 • Friends
Staff behind counter restocking nacho bar sneezed into hands and continued to stock the bar. Hand gel was clearly available but not used. Covid is still present. Staff should be informed to regularly use hand gel when handling food items. Watched Till an insightful and extremely thought provoking movie. Cineworld venue pleasant apart from the sneezing issue. Also no need for confectionery to be so ridiculously priced!
Written January 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing