We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Small play area. All very clean. Staff seemed to spend a lot of time sitting rather than clearing tables etc. My little girls shoes went missing (I'm assuming someone actually stole them which is shocking so please watch your property).More
John L, Owner at Rug Ratz, responded to this reviewResponded August 15, 2018
Thank you for saying we are clean, we do pride ourselves on our standards.
The manager and the team leader WERE sitting down because they were having a meeting, and they were not clearing tables because they were all occupied.
They did however spend 15...More
My grand daughters go to rugratz all the time. They are so friendly and helpful.
Lovely selection of food to enjoy.
They also have an early bird offer 1/2 price before 10am I think. Great place to treat your children to breakfast!!
Thank you rugratz...More
I have been here on a couple occasions and both times I found rather dissapointing.Upon arrival I was greated by the owner Jackie. I found she was very loud almost screeching. Maybe she could tone it down a little. The food is nice although there...More
Was disappointed from the start. As we walked in we were told the safety gate to keep kids inside was broken. I was charged for entry even though I had said she isn't crawling until I disputed this and it was removed from my tab....More
A Somerset village infant class of 4 and 5 year olds was invited ( with siblings) for a 1 and a half hour birthday play and eat.
There is a separate fenced off function area with an L shaped arrangement of tables.
Buffet was the...More
This is a small, 2 storey soft play facility.
It has limited parking outside and disappointedly no wifi.
Staff are friendly and pro active.
You can hire a separate area for group bookings.
Only food bought there can be consumed on the premises.
The area is split into two areas the soft play that has a ball pit slides and a small toddler area. On top is the cafe area with a small grill area which keeps the adults sustained whilst the kids get on with playing. Very...More