Kent Ballooning
Kent Ballooning
5
10:00 AM - 2:00 PM
Monday
10:00 AM - 2:00 PM
Tuesday
10:00 AM - 2:00 PM
Wednesday
10:00 AM - 2:00 PM
Thursday
10:00 AM - 2:00 PM
Friday
10:00 AM - 2:00 PM
About
Kent Ballooning operates premium champagne hot air balloon flights & rides in Kent. As a local, family run business we still believe that quality of service is of the utmost importance, as is value for money. With Flight Voucher to suit everyone from early risers to romantic proposals why not join us to see that the world really does look different from a balloon.
Ashford, Kent, England

Awards
Travelers' Choice
2022

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(79 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
716 reviews
Excellent
668
Very good
35
Average
2
Poor
1
Terrible
10

Beverley W
10 contributions
Mar 2022 • Family
If I could give a zero or below I would
Don't touch it with a barge pole my son bought it for my 60th birthday but it got cancelled due to weather conditions then Covid struck and they extended the expiry date low and behold it was cancelled again
We never to do the experience and they never refunded the money
Beware
Written February 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Beverley, thank you for taking the time to leave us feedback and I am sorry that you only gave us one star. This is of course upsetting to read, particularly as we pride ourselves on our excellent customer service, as you will see from the many previous 5 star reviews we have received over the years. I am sorry that you have not had the opportunity to experience a flight with us as I am sure that if you had rescheduled your flight after your most recent cancellation, back in 2021, you would definitely be leaving us a 5* review. Having reviewed your booking I can see that your Vouchers were extended on numerous occasions, both as a result of the cancellation of your flight date due to the weather, and then again to take into account the period that was missed due to covid. We ensured that no passengers missed out on any availability as a result of covid and extended Vouchers for long enough to allow flights to be rescheduled at the passenger's convenience after the covid risk had subsided. You took advantage of these free Voucher extensions and rescheduled your flight for our 2021 season. As you mentioned the flight was unfortunately postponed due to the weather, which is always frustrating but not uncommon with the British weather. However, you had plenty of validity left on the Voucher to get another date booked but from our records, I can't see that any further flight date was ever booked by yourselves. Unfortunately we are not able to refund a Voucher once it has expired or when it has simply not been used. Our refund policy is clearly outlined in the information provided to our passengers both before and upon purchase. Louisa, Kent Ballooning
Written February 13, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anna
Kent, UK65 contributions
Oct 2022 • Family
We had an exceptional trip with Kent ballooning in October 2022. This was a surprise trip for my 50th birthday which I was looking forward to. This trip surpassed my expectations by a million percent- it was unforgettable from start to finish. The company were so professional but friendly and completely went out of their way to make it a trip to remember.
We were extremely lucky to get to go on our first booking with no cancellations and the weather was perfect. I found the pilot to be so knowledgeable and he really tailormade the trip to suit myself and my sons needs.
The craters in the ground over Canterbury caused by bombing in the war were something you’d never see from ground level (see pic) and we got low enough at one point to chat to some dog walkers which was quite surreal.
I haven’t stopped raving about this trip and company to anyone who will listen- would thoroughly recommend
Written January 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

LindaHoggins
1 contribution
Oct 2022
Such a wonderful experience from start to finish. Everything done so very professional. Amazing views and a perfect landing.
Thank you👍
Written October 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Linda Thanks for flying with us and reviewing your experience. We try to be as professional as possible but we also like it to be fun. We love what we do and I'm glad that came across. The views we amazing and the light surface winds allowed us to have a nice gentle landing - if you fly again and it's a bit breezier, expect a bit more of a bumpy landing! Thanks for joining us Regards Michael
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

364stevejl
1 contribution
Sep 2022
Flew with Kent Ballooning on 29th September 2022, from Kingsmead in Canterbury, the flight started with a full briefing and practice landing positions. The flight took approx 1 hour taking in views of all of East Kent and further.

The team were thoroughly professional, I felt very safe and really enjoyed the flight, which was topped off with a nice glass of sparkling wine on landing.
Written October 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Steve - thanks for your review. Taking off from Canterbury is awesome! Seeing all the history below and flying aver the Cathedral never gets boring. The city walls, the Abbey ruins, the county cricket ground etc there's so much to take in. We had great visibility so could see round the whole county, which made for excellent photos. Popping into the farm yard (literally) at the end was great fun, if a little unusual! We're glad that you enjoyed your flight and the Chapel Down at the end - thanks for coming along. Kind regards Michael
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

clhayes1972
Kent, UK1 contribution
Sep 2022
Once we were up in the air it was magical. A little scary at first getting into, what I call, a large cat basket but an experience of a lifetime, truly thrilling. Thank you so much.
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Claire Thanks for your review. Getting into a picnic basket that suspended by a bag of air is not the most sensible of things to do if you think about it in those terms! Luckily for you I've been flying in Kent for 24 years, so you were in safe hands. The sides of the VIP basket are a little lower than our 16-person basket, so even for me it doesn't feel quite as secure...! However once you're up the views take over your senses and you relax a bit more. I'm glad that you enjoyed your flight, you were both great fun to have on board! Kind regards Michael
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vanessa S
Kent, UK2 contributions
Aug 2022
We took a sunrise flight in August & loved watching the county wake up from above. Definitely one to tick off the bucket list, the experience was amazing from start to finish. The staff are friendly & very knowledgeable, we felt super safe in their hands. Nice finishing touch of a champagne toast when you land & opportunities to purchase photos/merchandise. Definitely recommend for a gift/celebration.
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Vanessa Thanks for your review. Most of our passengers are given a flight voucher as a gift or present for a birthday, anniversary, retirement etc. It's great to be a part of events like these and it makes it all the more special when we can join in the celebrations, post flight with a glass of bubbly! I'm glad you ticked it off your bucket list! Regards Michael
Written October 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

gary719935
1 contribution
Sep 2022
We were one of the lucky ones only having to reschedule once due to weather but OMG! It was worth it. We had a crystal clear day for a hour of unspoilt views across Kent. We will definitely do this again.
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Gary Thanks for taking the time to review your Kent Ballooning experience. One cancellation is normal, in fact the average this year was 3, but the September weather was very kind to us and we had a great month of flying thanks to the favourable conditions. It allowed us to make the most of the changing colour of autumn. Broome park is a great launch site at that time of year as it tends to have a little bit of mist on the ground in the valley which adds to the magic as we take off and rise above it. I've just looked back at the in-flight video and indeed we did have exceptionally good visibility. Landing next to our local runway on a farmer that we know very well, meant that the crew could be there for the landing and video our approach - perfect! I'm glad that you want to do it again. If you decide to fly with us again, you get a 10% discount on any further vouchers purchased, so don't forget to tell Louisa when you book. Kind regards Michael
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trail788351
1 contribution
Sep 2022
A good take-off and very gentle landing by the pilot. Good to be able to help put the balloon away. Enjoyed the bubbly afterwards.
Only scored 4 because autumn is not as a good a season for flying as summer and it was a bit misty but that was not the fault of the company!
Written October 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Trail7788351 Thanks for your review, even if we only got 4 stars. Personally I love autumnal conditions. The mist sitting in the valleys allows you to see the topography of the land from above. The changing colours of the trees and the contrast with the green and brown (ploughed/sown) fields is awesome. I'm sorry that you didn't enjoy the flight to it's fullest. Perhaps next time choose an evening flight? Regards Michael
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Clive L
maidstone, United Kingdom2 contributions
Oct 2022
What a view from 6500 feet seeing the French Coast to the south and the Essex coast to the north. Safe and secure in the experienced hands of Michael Spice, Pilot and Owner of Kent Ballooning, we enjoyed a brilliant flight with no hitches (maybe a half hitch or two --sorry ropey joke). Seen off by Louisa and team and met on return with champagne reward for our bravery!! Reach for the sky.
Written October 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Clive, Thanks for your review. We're so lucky over here in East Kent to be able to go up to 6500ft. It really gives a sense of perspective and looking down on the whole county, and beyond, will never get boring. The visibility that we had was pretty good, allowing us to see way beyond the county of Kent - great stuff! The champagne celebration is a long standing tradition created by the early pioneers of ballooning and it's one that we like to keep going. The Chapel Down (English Sparkling Wine) that we've been using since the mid nineties always goes down well and is a great ending to the experience. Well done for being so brave! Regards Michael
Written October 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anniepmcc
1 contribution
Oct 2022
This was my first experience of ballooning which was, I have to say, a fairly unwanted birthday gift, as I don't like flying! However, I was determined to do it! The early morning was a bit of a struggle particularly in view of my reluctance, but I have to say all involved at Kent Ballooning put my mind at ease. All were very professional, organised and reassuring. We had a lovely morning for the flight and the champagne for breakfast when we touched down was a nice touch. Thanks to all involved
Written October 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Annie Tanks for your review and well done for overcoming your fears. Louisa did mention to me at the start that you might be a little nervous, but I have to say that you didn't strike me as particularly nervous during the flight. Do you play poker?!!! Flying over the golf course and clapping the early bird who was pithing onto the green was fun! I expect he's never had a critique from the sky for one of his shots before! A gentle landing in the rough next to the fairway was a great end to the flight, although when it's windier, the landings can be a little more bumpy - just in case you do change your mind and do it agin! Thanks for coming along and kudos to you for gritting your teeth and getting airborne! Kind Regards Michael
Written October 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Kent Ballooning (Ashford) - All You Need to Know BEFORE You Go