Ashford Designer Outlet

Ashford Designer Outlet: Tickets, Tours, Hours, Address, Ashford Designer Outlet Reviews: 4/5

Ashford Designer Outlet
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
10:00 AM - 6:00 PM
About
Find your favourite brands at up to 60% off, all year round. Within our beautiful settings, you'll find cafes, restaurants, a children's adventure play area and over 90 boutiques. Our wide range of stores includes designer brands such as Armani, Boss, Calvin Klein, Coach, Maje, Polo Ralph Lauren and Sandro, fashion brands such as Abercrombie & Fitch, AllSaints, Levi's, Reiss and Ted Baker, athletic labels such as Nike, Adidas, Asics and Under Armour and high-street favourites such as M&S, GAP and Yankee Candle.
Suggested duration
More than 3 hours
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Popular mentions

4.0
1,331 reviews
Excellent
500
Very good
498
Average
231
Poor
49
Terrible
53

Maisie
Watford, UK11 contributions
ADDICTED
Aug 2021 • Family
Great shops I fell in love and was addicted with everywhere. Haribo shop lovely bakery, Lebanese restaurant and Yankee candle and lidnt
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good Morning, Thank you for taking the time to write your lovely review regarding your recent visit to the centre. We are pleased to hear that you were happy with our range of stores and you will be pleased to know that we will be adding many more stores to the centre soon! So please keep an eye on our website for any updates within the centre! We look forward to welcoming you back soon! Kind Regards, Guest Services
Written September 7, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

HarleyBoy169
Gillingham, UK129 contributions
Bad Starbucks experience
Aug 2021 • Couples
This is the Starbucks Coffee shop in the newly modelled Village!
Very dirty, food display empty and only refreshed when asked for. 6 staff behind the counter and nobody paying much attention. Dirty plates and cups all around. What a shame as the overall presentation made us chose this shop over other outlets. What a let down and one of the worst Starbucks places I have seen. Why do customers need to point out food is missing, cutlery not given and so poorly presented? Surely they can do much better.
Written August 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good evening, Thank you for taking the time to leave us your valuable feedback. I'm sorry you found our Starbucks outlet and the service below the standard that we hold all our brands to. This information will be passed on to our food and beverage manager who will be in touch with the brand in order to rectify this situation. We apologise again and thank you for your time. Kind regards, Guest Services
Written August 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Elise
Surrey, UK12 contributions
Dog friendly shopping, very cheap
Aug 2021 • Family
Been here several times now with different people friends and family and I must say this is one of my favourite shopping restaurants laces in the uk. It has many shops and a wide range of them. If you go to the costumer services and show some ID, if you are from out of town you get a discount cases for 10% off in the vast majority of shops. All of the shops are outlet so they are cheaper and heavily discounted, there are many food places, from five guys to Wagamama. There are also many snacks to buy all the way around. All shops are dog friendly so you can take your furry little companions with you! My dog throughly enjoyed here self and staff were very social and friendly with her. Plenty of parking and very cheap - £1 for 4 hours!!! Highly recommend here for your shopping needs
Written August 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good Afternoon, Thank you for taking the time to write such a lovely review! We are pleased to hear that you enjoyed your recent visit to the centre with your furry friend. The vast majority of our stores are dog friendly and we also have a water station and complimentary dog biscuits at Guest Services so be sure to ask for those next time we see you. Please keep an eye on our website as we expand our range of stores within the centre. We look forward to welcoming you back again soon! Kind Regards, Guest Services
Written August 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mjrennie
Coventry139 contributions
Very tidy
Aug 2021 • Couples
Our second visit here after a pretty poor experience during the major refurbishments in 2018. It really has improved and is impeccably tidy. Puzzling that they charge £1 for parking but it is convenient and appeared secure. A few good bargains too.
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good Afternoon, Thank you for taking the time to write your review. We are very pleased with how our expansion turned out and are glad you enjoyed it too. Please keep an eye on our website for any updates regarding new stores and developments within the centre. We look forward to seeing you in the centre again soon! Kind Regards, Guest Services
Written August 20, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

NatTrem
Northampton, UK86 contributions
A great day out for terms with birthday money!
Aug 2021 • Family
So, on a dull grey day we needed to find something to do with our two teens who had recently received some birthday funds!
There was a great selection of shops and places to eat. We were so pleased with how dog friendly it was. We had a great day!
Written August 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good Afternoon, Thank you for taking the time to write a lovely review regarding your recent visit to the centre. We are particularly proud to be such a dog friendly centre including the vast majority of our stores, you can find a full list of our dog friendly stores on our website. Please also keep an eye on our website for any news and updates about stores joining the centre in the coming months. We look forward to welcoming you back to the centre again soon! Kind Regards, Guest Services
Written August 20, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ebayqueen2015
London, UK195 contributions
Shopping Day
Aug 2021
Great selection of shops lots of bargans abd discounts . Quite a few places to eat . Well worth a visit.
Written August 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good Afternoon, Thank you for taking the time to write your lovely review, we are pleased to hear that you enjoyed your recent visit to the centre and made use of the wide range of discounts on offer. Please keep an eye on our website for any future stores and exclusive offers coming to the centre. We look forward to seeing you back in the centre again soon! Kind Regards, Guest Services
Written August 11, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

David T
Hastings, UK33 contributions
Lost but not forgotten outstanding service and honesty
Aug 2021 • Family
We have just ended up spending two enjoyable days at Ashford designer outlet as arriving home on Friday we had lost a bag that I was carrying. This was a disaster as it was my wife's purchases that we had chosen together. I was very annoyed at myself for being so careless and for losing over £125 s' of new designer apparel that anyone would have been glad to find! Before we reconciled ourselves to losing these goods I thought I would see if there was a lost and found department at Ashford designer outlets. I googled Ashford pressed the green call button and it rang ..

I was expecting a machine with options followed by a re-connection to a department with a phone message telling me to write an email to lost property.. but no, what happened was amazing;

I was connected after just three rings to a very courteous human being!

The very professional and charming person was called James. He listened to my lost bag story patiently and then asked me to identify the contents of the Tommy Hilfiger bag that we had lost. It took James thirty seconds to explain to me that he had the bag with all the contents and that I could pick it up tomorrow using a reference number.

The next day James from customer services put the lost but now found bag in our hands straight away explained that a member of staff had handed it in to customer services after finding it on the pavement outside their shop! I offered to pay a cash reward for this display of honesty but it was politely declined as it is against policy to accept tips!
Ashford international designer outlet are to be highly commended for an excellent lost and found
system and for employing ,professional friendly charming and honest people. Thank you for looking after my family and I so outstandingly well. ❤

We were amazed and delighted to find out such honest people still care for others and
Written August 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good afternoon David, Thank you for taking the time to write your lovely and personal review about your experience with our team member James. Our company's mission is to provide the finest customer experiences and we strive to be extraordinary with a special attention to detail in everything we do - I believe James did just that. We are very pleased to hear he was able to reunite you with your shopping and make the whole process as straightforward and fuss-free as possible for you. Having James on our team is a delight and I'm so happy that you as our guests feel the same way about it as we do. Again, we appreciate your generous feedback and hope we will be able to welcome you back soon. Kind regards, Guest Services
Written August 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tina J
Swaffham Prior, UK29 contributions
Great Clothes Shopping
Jul 2021
If you have teenagers - this is a great place to go when on holiday and enjoy the discounts. There are plenty of shops to explore and great exercise. Everyone wore masks and there were signs of a one way system in the shops. Loads of coffee shops and places to eat. We had vegetarian pizzas etc. outside under umbrellas.
Written August 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good afternoon Tina, Thank you for taking the time to write your lovely review. We are pleased to hear you and your family had a great day out and enjoyed the selection of stores and restaurants alike. Hopefully we'll be able to welcome you back soon! Kind regards, Guest Services
Written August 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Amy Rogers
Northampton, UK289 contributions
Good selection of shops
Aug 2021 • Couples
There are a good selection of shops here with some great discounts. There are a number rod places to eat although the queue for Wagamama’s was really long by 1.30pm so I’d say go earlier if you don’t want to queue. The parking is £1 for 4 hours so very reasonable.
Written August 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good afternoon, Thank you for taking the time to write your lovely review. We are pleased you enjoyed your visit to our outlet center and that you were happy with the selection and discounts in our stores. We look forward to welcoming you back to the center soon! Kind regards, Guest Services
Written August 7, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Elaine G
1 contribution
Outstanding
Aug 2021 • Family
Watchstation
Excellent customer, went out of their way to provide a good service with a Michael Kors watch .
Very helpful gentleman in the store.
Written August 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good afternoon, Thank you for taking the time and leaving your lovely review. We are pleased you experiences some excellent customer services and are very happy to pass this on to our Watchstation store. We look forward to welcoming you back to the center soon! Kind regards, Ilona
Written August 7, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Ashford Designer Outlet

Ashford Designer Outlet is open:
  • Sun - Sun 10:00 AM - 6:00 PM
  • Mon - Fri 10:00 AM - 8:00 PM
  • Sat - Sat 9:00 AM - 8:00 PM