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The Beauty Rooms at The Palace Hotel Buxton

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Review Highlights
My surprise 22nd Wedding anniversary present for the Wife

On discovering where I was taking her, we arrived at the Hotel, struggled to find a parking space... read more

Reviewed 2 weeks ago
mbertolaso60
,
Nottingham, United Kingdom
Spa day and poor customer service

We attended a Groupon spa day and our treatments were booked in at 1pm. Due to hitting traffic, we... read more

Reviewed June 30, 2018
ANNA G
,
Manchester, United Kingdom
via mobile
Read all 92 reviews
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Traveler Overview
  • Excellent10%
  • Very good17%
  • Average18%
  • Poor21%
  • Terrible34%
Travelers talk about
“scones”(6 reviews)
“standard room”(2 reviews)
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Contact
Palace Hotel Palace Road | The Palace Hotel, Buxton SK17 6AG, England
Website
+44 1298 24859
Reviews (92)
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All reviewssconesstandard roomminute treatmentour wedding anniversarychristmas presenttea making facilitiesstaff on dutystaff were very friendlycerealdome
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1 - 10 of 92 reviews
Reviewed 1 week ago

words escape me writing this. We were booked in for the weekend, arrived at 130, late for a wedding next door at the Buxton Dome, so we checked in (took 20 minutes...) went to the room - or should I say, cleaning cupboard because it...More

1  Thank Khuram S
Reviewed 2 weeks ago

On discovering where I was taking her, we arrived at the Hotel, struggled to find a parking space and made our way to the reception. The reception desk staff were polite and welcoming, although very young. The room was suitable and clean. However, our 'anniversary...More

1  Thank mbertolaso60
Reviewed July 5, 2018 via mobile

Had to stay at this place again. Not a pleasant experience. Very sad and tired. They staff fall into 2 categories. The one that are young and inexperienced and the mean jobsworths for whom everything is to much trouble. I went for breakfast at 7.00am...More

Thank wilsojc13
Reviewed June 30, 2018 via mobile

We attended a Groupon spa day and our treatments were booked in at 1pm. Due to hitting traffic, we arrived around 11.30am so decided to have a light lunch in the hotel which would allow us enough time. The front desk barely greeted us, we're...More

Thank ANNA G
Reviewed June 21, 2018 via mobile

The Palace Hotel is a prominent landmark on the Buxton skyline. Built in the 1860’s it is typical of that period. A grand central staircase and an elegant dining room. The bedrooms are not the most luxurious and the bathroom we had could definitely be...More

Thank L0ttiesmum
Reviewed June 20, 2018 via mobile

Beautiful looking hotel but very tired looking. Needs some refurbishment in bedrooms and bathrooms. Spotlessly clean, good service, brilliant breakfast. Had to pay for parking which we did not agree with as residents.

Thank Diane J
Reviewed June 18, 2018 via mobile

Room was on the small side but had been recently refurbished. Bed very comfortable good quality tv. My only issue is with the tea and coffee which was of the poorest quality. We had breakfast the next morning and once again the same poor quality...More

Thank ken h
Reviewed June 18, 2018

Just a couple of nights staying at this hotel. Friendly and helpful staff. Room not the best, seemed very tired, not somewhere you would want to spend any time in. Mother in law had a room where the windows rattled and kept her awake at...More

Thank Janet A
Reviewed June 2, 2018 via mobile

Place looks amazing at first view but that’s where it stopped! Room was dark and cold, asked several times for heating to be turned on to be told it was getting sorted, finally at 12.15am a heater was bought to the room! We booked in...More

Thank qadirnasreen1972
Reviewed June 2, 2018 via mobile

Upgraded to a standard room. We had previously booked a 2night stay in another hotel because we had read the reviews about the Palace Hotel. But unfortunately it was a really bad choice ( grotty was being polite and was not a hotel) and left...More

1  Thank RochdaleMags56
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Questions & Answers
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sasmum
October 12, 2016|
AnswerShow all 3 answers
Response from Emma B | Reviewed this property |
I thought that it was clean and the service was great
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