Spa Experience Welwyn

Spa Experience Welwyn, Welwyn Garden City: Tickets, Tours, Address, Phone Number, Spa Experience Welwyn Reviews: 4.5/5

Spa Experience Welwyn
4.5
About
Welcome to the Spa Experience, Welwyn Garden City. An affordable luxury day spa located within Gosling Sports Park. Offering you the perfect environment in which to restore both mind and body. If you're looking for indulgent and reviving spa treatments with a wonderful combination of the best traditional thermal therapies with the latest modern day treatments then this is the location for you.
Suggested duration
2-3 hours
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4.5
38 reviews
Excellent
23
Very good
12
Average
1
Poor
2
Terrible
0

Vanessa S
1 contribution
Lovely discovery!
Oct 2021
This was my first visit. I was looking for a spa experience to do on my own, as a treat for my birthday. I felt very comfortable and well looked after - free to use the facilities how I wished. I spent the first half of my time using the saunas and pool, then relaxed in the lounge till my 2 hours of treatments. Emily was an excellent therapist, with very little conversation and perfect amount of pressure during my massage. I have already raved about it and will definitely book again.
Written October 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Helen A
7 contributions
Relaxing and enjoyable
Oct 2021 • Solo
Very relaxing experience. The team were friendly and professional and the spa has high quality equipment and surroundings, which made it a very enjoyable experience.
Written October 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Louise Shapton
4 contributions
Wonderfull therapist.
Oct 2021 • Solo
Lovely relaxing massage. Will book treatments in with the very proffessional understanding therapist Erin who treated me today. I'm very happy with the quality and thoughtfulness of my therapist.
Written October 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stephen G
5 contributions
Hidden little gem
Oct 2021 • Solo
It's one of the best spas around,I only use the sauna and steam rooms,but this place has got a salt room, plus the pool has got lots of different jets,and monsoon jet's and a jacuzzi
Written October 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bhavisha P
1 contribution
Amazing service
Aug 2021 • Solo
Lovely experience! My nails were perfect, did a lovely french manicure, they were very patient and did a great job.
Written August 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Navigator589326
2 contributions
Amazing treatment
Aug 2021 • Couples
I have just had the crown to soul treatment. It was amazing. Loved every minute of it and wished it could have gone on all day. Staff are excellent. A very relaxing environment.
Written August 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nanda G
1 contribution
Great Spa Facilities
Aug 2021
Love this place. Standards are good, Facilities are fantastic. Showers could do with an upgrade, weak pressure. No other complaints. Always leave there feeling refreshed, unwounded and as new! Thank you.
Written August 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bonnie
Enfield, UK1 contribution
Love it as usual!
Jun 2021 • Friends
Always love it here. Great day with the girls. Reasonable price, wonderful got stone massage too. Feel very relaxed after!
Written June 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

thegoodguyUK
Not far from London5 contributions
Reviews say the treatments are good, but buying them is a bad experience
May 2021
Good reviews on here for the treatments, but my experience of trying to enquire and buy a top of the range Spa day voucher was really off-putting.

Spa days are a 'people' purchase, how you are treated is very much part of the experience. The website looks good, but doesn't work well. The purchase page was frankly confusing. I could not find the package as advertised on the previous page, there was no direct link to purchase and it didnt appear in any menu I could see. I tried phoning the centre and the phone system does everything possible to stop you talking to a real person, including cutting me off, twice.

I did finally get through, and visited the centre. Main Reception was poorly lit and unwelcoming, though the staff member was welcoming.

Staff at the Spa reception were friendly, but struggled to answer my questions. The special occasion cards advertised on the website weren't available, so the one bonus of an 'in person' purchase was lost.

It is clear that GLL are aggressively trying to push customers to self service via the web. Ok if the website is simple to well organised and simple to use. I looked at other options before purchase and the difference was stark, the other businesses felt like they wanted my business. The Spa Day is a birthday present, I only hope it lives up to the other positive reviews!

I know COVID has temporarily changed many things and this could have affected my experience. However, if businesses want to build back their sales, they need to give customers reasons to buy from them, not make it more difficult.
Written May 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emma R
3 contributions
Excellent massages.
May 2021
Excellent massages. All staff are equally excellent in deep tissue massage, hot stone and other massage therapies. The manicure and pedicure services are also excellent. The staff are friendly and the atmosphere is very relaxing and inviting. It feels like you have stepped into a spa, rather than being at Gosling Sports Park.
Written May 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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