Vue

Vue, Bedford: Address, Phone Number, Vue Reviews: 3.5/5

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3.5
71 reviews
Excellent
26
Very good
20
Average
9
Poor
6
Terrible
10

Bianca T
3 contributions
Staff ignoring customers
Aug 2021
I went to the kiosk to pay for m6 tickets , there was an Indian lady and her son and she was struggling to use the kiosk,the boy shouted for help, the staff ignored them, I said to a young staff member they needed help and she looked at me as if I was talking a different language. So after a few minutes I went over to help as the staff clearly wasn’t going to help, not happy.
Written August 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bella2121
uk14 contributions
Dreadful
Aug 2021
We first visited this cinema in July , and were not impressed, We decided to give it the benefit of the doubt and try again as its a lovely Cinema and we like to support our home town of Bedford. The second visit was actually worse
The escalators going up to the Cinema were absolutely filthy, No one was cleaning anything, there were a group of around six lads and one girl who were the supposed staff gathered around a desk, they seemed more intent on fooling about than doing any actual work. They were squirting each other with cleaning fluid and seemed to find it hilarious, they were chatting loudly (not about work) and completely ignored the customers sitting in front of them.
There was no one to show you to your seat despite the group of staff messing about nearby, we attempted to purchase a drink, but were told we couldn't have it unless the ticket was seen. This meant having to go all the way back to the foyer after queuing up. I understand the reasons why, but surely there could be a notice stating you need your ticket before you get to the counter. The staff serving were rude and unhelpful. The lifts were broken, Also on both visits the ingredients for the Nachos were not available, so you could have Nachos without cheese sauce (not a major issue) but disappointing nevertheless. Same price charged though. This industry has been through a tough time during Covid, but this cinema does not seem to care, I would not go back as the place is awful, grubby and unloved, and it shows. Cineworld here we come...
Written August 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

El S
1 contribution
I payed less for a double vodka in clubs
May 2021 • Friends
Now it makes sense why it's £4.99 for any movie, popcorn costs £6.00 , I got a double vodka and they charged me £3.00 extra for a little bit of mixer so I ended up paying nearly £9.00 for double vodka and lemonade.........if you want to go there be prepared to pay more for snacks and drinks, ticket is cheap everything else is expensive.......
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Debbie C
16 contributions
great cinema let down by some of the disinterested staff.
Sep 2020
lovely cinema, very clean and really comfy seats, let down by the disinterested staff who couldn't even bother to smile and treated me as though I had interrupted her conversation. it was a quiet Sunday morning and I've never had such rude service. the girl taking my ticket before going into the cinema was helpful.
Written September 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shane R
Bedford, UK74 contributions
Date night
Jan 2020 • Couples
usually ove this cinema due to comfy seats, Mondays are quiet so easy to get good seats, but HORROR no red wine at all!!
Also staff need to shut door to exit as ambient light soils performance as did idiot in projection room who turned on light near climax of 1917 film.
Need to do better!
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lenny951
Hitchin, UK27 contributions
Excellent Cinema
Jan 2020 • Couples
Excellent cinema and tremendous value for money. I’m used to going to Cineworld in Stevenage, never again, mainly due to costs and facilities. I tried the vip seats which gave plenty of comfort as well as leg room, just can’t wait to return,
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Caroline
Bedford, UK145 contributions
Star Wars
Dec 2019 • Couples
Went to see Star Wars and was very impressed by the cleanliness. We had not pre-booked our seats and did not have to wait long to purchase tickets. The toilets were also clean. Their is a lift up to the cinema or you can choose to use the escalator.
Written December 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Debbie G
Bedford, UK413 contributions
EXCELLENT
Nov 2019
A great cinema with ample amount of leg room and well staggered to watch the film.
The screen areas are small meaning not too many people rustling their sweetie packets !!!!!!!
Easy booking and a lot more reasonable than nearby Milton Keynes.
Written December 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

aklima285
Bedford, UK298 contributions
Ok..
Nov 2019 • Couples
Staff not bothered..no smiles. Not very helpful. Seems like they don't want to be there. Too busy talking to each other

Seats are dirty and covered in rubbish.. overall the experience wasn't worth what we paid. Won't be back!

Only good thing was the movie itself
Written November 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David B
Milton Keynes, UK249 contributions
Good experience
Oct 2019
Enjoyed our first visit here - comfortable seats, good booking system, excellent screen view and sound (surround sound very effective, if at times rather too loud). Ticket price reasonable but sweets and snacks very expensive (get them in town first). Would certainly go again - well worth getting the 'park for £!' offer, very convenient.
Written October 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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