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Address: Layer Road | Kingsford Park, Colchester CO2 0HS, England
Phone Number: 441206734301
Website
Recommended length of visit: More than 3 hours

TripAdvisor Reviewer Highlights

Read all 459 reviews
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  • 122
    Excellent
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    Very good
  • 81
    Average
  • 67
    Poor
  • 62
    Terrible
Buy a gift day treat - perfect

Brought this as a gift for my sister which included manicure, facial, massage and lunch for 2 of us! Were running late on the day and tried to call through to let them know but... read more

4 of 5 starsReviewed 1 week ago
missgvrp
,
Clacton-on-Sea, United Kingdom
via mobile
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459 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Clacton-on-Sea, United Kingdom
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Brought this as a gift for my sister which included manicure, facial, massage and lunch for 2 of us! Were running late on the day and tried to call through to let them know but gave up after being 6th in the queue to then be plesantly suprised to recieve a call from them. They had moved our first treatment... More 

Helpful?
Thank missgvrp
Colchester, United Kingdom
Level Contributor
142 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had quite low expectations following a shoddy booking process and rude phone contact. Also not convinced that the group on full value was correct. I had booked through group on for a spa day for a birthday treat for my wife and I. We arrived a little later than planned to a lovely welcome and bathrobes, flip flops and... More 

Helpful?
Thank samdixey2001
Clacton-on-Sea, United Kingdom
Level Contributor
146 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a superb venue to spend a day relaxing and being pampered. We were welcomed by happy staff and had 3 short 30min treatments. Lunch was so tasty. The pool steam room etc was lovely but the sauna was too hot at 98' . A pleasant day and I would recommend this place. You can take your own robe... More 

Helpful?
Thank Nomad5522
Colchester, United Kingdom
Level Contributor
24 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Lack of professionalism by staff ? Clarice house Colchester Ipswich and bury st Edmunds are dated now, there are better spa's in all these areas.i used carry out maintence at these spa's and always heard people complaining about the lack of spending on the up keep.

Helpful?
Thank Gordon4000
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Myself and my partner was looking forward to our spa day together. However I felt more tense leaving the spa than I did when I got here this morning. Jane and olya were great for our facials. And our waitress in the restaurant was lovely, she delivered great service. Also the Food was good. The rest of the day was... More 

Helpful?
Thank AlexAlice123
England, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A spare morning where I decided to book a couple of pamper treatments ( the express facial and bamboo see tissue back massage ) It was perfect! In and out in hour and a half! Didn't spend any time sitting around. The staff was lovely. Treatments were spot on! Even knocked out all my knots and bumps! No faffing, no... More 

Helpful?
Thank 426b07
London, United Kingdom
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great day, relaxed and chilled. pool and spa very good. Treatments were carried out professionally but with friendly service. Lunch was very tasty. Slight hiccup on service with drinks from bar but soon sorted. Chicken in Caesar salad was moist and flavoursome. Very pleasant day.

Helpful?
Thank Brenda S
Level Contributor
60 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A friend & I booked a day spa for our Birthdays. We had a lovely time! We had a warm welcome by the staff & was shown around. The changing rooms were clean & tidy. The pool area was lovely & we spent a lot of time in the sauna, steam room & jacuzzi. We had Afternoon Tea which was... More 

Helpful?
Thank Laura B
Colchester, United Kingdom
Level Contributor
3 reviews
3 attraction reviews
5 of 5 stars Reviewed 3 weeks ago

I bought a gift for my mum for Christmas and was a spa package here.The lady at reception was lovely (can't remember name) we hired the robes and bought flip flops and a bag. We had a great half hour back and neck massage and the ladies were lovely! We then had a half hour facial n massage which was... More 

Helpful?
Thank RosieG92x
London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Myself and 3 friends had this spa day booked since last October. It was a treat for all our birthdays. We now wish we booked somewhere else as the day was shocking! From the rudest greeting from the Spa Manager to my treatments being done by the receptionist as my beauticians didn't arrive. Totally disgusting service and bad treatments. NEVER... More 

Helpful?
3 Thank lmmorris94

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