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Bannatyne Health Club & Spa - Colchester, Kingsford Park

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Address: Layer Road | Kingsford Park, Colchester CO2 0HS, England
Phone Number:
0344 248 3824
Website
Recommended length of visit: More than 3 hours

TripAdvisor Reviewer Highlights

Read all 509 reviews
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  • 136
    Excellent
  • 140
    Very good
  • 91
    Average
  • 71
    Poor
  • 71
    Terrible
good experience

I like the place and the service but I'm glad that we went with a deal because the massage it wasn't very good and they had an aquagym session in the swimming pool during 1 hour... read more

3 of 5 bubblesReviewed 4 weeks ago
sara s
,
Madrid, Spain
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509 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Colchester, United Kingdom
Level Contributor
37 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Lovely day spa with afternoon tea. Facilities were excellent, treatments a joy, food good, would visit again

Helpful?
Thank Janine R
2 reviews
1 of 5 bubbles Reviewed 5 days ago NEW

I went for a pedicure treatment at clarice house. The cost of this was 38 pounds but I wanted to treat myself after Christmas. Well, I wish I had never bothered - pretty much the same attitude as the lady who done the treatment. Firstly, the place is filthy and needs a good clean. It isn't somewhere I felt I... More 

Helpful?
Thank K3977SOjc
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Sir or Madam:- Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. I am sorry to hear that your treatment did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do... More 

Fethiye, Mugla, Turkey
Level Contributor
27 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Love it here,,,been a member for a while now and have used all of the facilities on offer..great place to meet up for a coffee too and the grounds are stunning,,,,Well worth a visit!

Helpful?
Thank Debbie O
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Debbie, Thank you for taking the time to review Bannatyne Health Club and Spa, Colchester - Kingsford Park. It is wonderful to hear that you are enjoying your membership with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages. We look forward to welcoming you back... More 

Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Trying to book a massage as am gym member and get texts with offers. I gave up after 27 mins on hold. Ridiculous. I could have driven there and back faster.

Helpful?
Thank Julie H
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Julie, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. I am sorry to hear that your experience did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to improve our service provision and as such we welcome both positive and negative feedback to help us do so. We would like the... More 

Colchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 week ago

we had great day at kingsford park the staff were so welcoming and nothing was to much trouble. loved our treatments, I had a massage and came out floating. Lunch was great. all in all it was a great day would definitely return.

Helpful?
Thank gary0386
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Gary, Thank you for taking the time to review Bannatyne Spa, Kingsford Park - Colchester. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

1 review
1 of 5 bubbles Reviewed 1 week ago

My GF and her friends were going to Bannatyne Colchester - Kingsford Park ''Spa treatment '' so I thought it might be nice to leave a token gift voucher behind the counter with the staff and they could present it to her on the day. I arranged the voucher two days beforehand over the phone pleasant staff no problem I... More 

Helpful?
Thank Eire M
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Sir, Thank you for taking the time to review Bannatyne Spa , Colchester - Kingsford Park. I am sorry to hear that your recent experience did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do... More 

Philadelphia, Pennsylvania
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

We had passed this venue a few times as it is only 10 minutes from us. Upon turning up we found ourselves in a mediocre, cafeteria style large dining room. No decor to mention, pretty barren. The other seating option was in the bar which smelt so strongly of chlorine that it would have been off-putting to eat there. We... More 

Helpful?
Thank indian44444
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Health Club and Spa, Colchester Kingsford Park. I am sorry to hear that your restaurant experience did not meet your expectations on this occasion. At Bannatyne's we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do... More 

Benfleet, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 weeks ago

I purchased this with a friend to unwind, and we certainly did. Staff we lovely and treatments very good. Definitely like to go back. restaurant staff were excellent as was the food really enjoyable day

Helpful?
Thank jcb1307
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Sir / Madam:- Thank you for taking the time to review Bannatyne Spa, Kingsford Park - Colchester. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do... More 

Madrid, Spain
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

I like the place and the service but I'm glad that we went with a deal because the massage it wasn't very good and they had an aquagym session in the swimming pool during 1 hour. I could repeat but just with the deal I wouldn't pay a lot for this,

Helpful?
Thank sara s
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Sara Thank you for taking the time to review Bannatyne Spa, Kingsford Park - Colchester. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

1 review
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago via mobile

I have been to this spa many times (10+) mostly before it was taken over by bannatyne. I used to recommend Clarice house as the best spa I've ever been to as the service and whole experience was flawless. However ... since being taken over I feel that the experience has deteriorated and now feels as though they are trying... More 

Helpful?
3 Thank Charlotte R
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Charlotte, Thank you for taking the time to review Bannatyne Spa, Kingsford Park - Colchester. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

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