Truly Scrumptious
Truly Scrumptious
4.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
An old fashion/retro sweet shop just off Poole Quay, once you visit I guarantee you will call again. Pop along and experience our friendly shop. We sell Fudge made in our shop - why not ask for a sample from our range of over 15 different types!, choose from over 220 jars of sweets, relive you childhood memories from our selection. Have a look in our mouthwatering chocolate cabinet over 50 different filling.Or spoil yourself with a luscious Lovingtons ice cream - follow the bubbles
Duration: < 1 hour
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  • Jess P
    1 contribution
    5.0 of 5 bubbles
    Incredible Customer Service!
    I have come to this shop several times and each visit has been incredible. They have a massive range of chocolates, sweets, fudges, and ice creams. In my most recent visit, when informed of my allergies, the staff not only cleaned all of the equipment but also got my fudge out of a completely untouched container. Said fudge was also absolutely delicious and easily the best I've ever had! Also, the staff were lovely with my friend and offered her a free sample of a sweet they thought she'd like. Thank you so much for your kindness!
    Thank you for your kind review, we hope you visit us again soon
    Written July 16, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled with friends
    Written July 11, 2023
  • Katherine Foreman
    Greater London, United Kingdom68 contributions
    5.0 of 5 bubbles
    What a tiny gem and a lovely owner
    The rum and raisin ice-cream was full of flavour with a generous portion on the cone. Jeanette who served me was the same lady I had seen on Susan Calman’s travel programme and the orange peel covered in dark chocolate was fabulous. The other chocolates were equally delicious. Thank-you for providing us with a personable and friendly experience is such a wonderful sweet shop. Although I didn’t buy any I know Jeanette also makes her own fudge, maybe next time.
    Hi Thank you for your lovely review, I am so pleased you enjoyed visiting our shop, and enjoyed your treats. We hope you visit us again soon.
    Written October 28, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled with friends
    Written August 25, 2023
  • katherine C
    1 contribution
    5.0 of 5 bubbles
    Beautiful, excellent quality sweets 🍬
    I bought a selection of sweets from here online. Wow, incredible service, arrived very quickly, and the quality of each and all of the items was second to none. Very competitively priced as well I thought. If you’re looking for a wide selection of really good quality, fantastic tasting traditional sweets, this is the place to try.
    Thank you for your lovely review, we hope you order from us again soon. Glad you enjoyed your treats
    Written October 28, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Traveled solo
    Written October 25, 2023
  • Fiona M
    Edinburgh, United Kingdom104 contributions
    5.0 of 5 bubbles
    Fabulous Fudge
    I ordered online gluten free fudge in Vanilla and in Chocolate flavours for my daughter. They arrived this morning by Royal Mail and the fudge was in a lovely gold box. Thank you so much and highly recommend. Will be ordering again soon.
    Visited December 2023
    Traveled solo
    Written December 6, 2023
  • Annabelle
    23 contributions
    5.0 of 5 bubbles
    Brilliant service and great quality- so much choice! Highly recommend.
    Absolutely fantastic service and I purchased some delicious chocolates. Served with a smile- I would just like to mention that we came on the lovely new employee Sally's second shift and she was just brilliant even when she was trying to learn it all with so many sweets and chocolates to choose from! Incredibly very polite and we came away extremely happy with a really pleasant experience. Overwhelmed with the choice. Fabulous. I will definitely be popping in again to purchase some more, the quality is perfect. Presentation perfect, just delightful. 10/10 highly recommend. New favourite shop haha!!! Thank you so much!
    Thank you for your amazing review, I am pleased you enjoyed your service from Sally. We hope you visit us again soon. BTW Sally is making fantastic progress learning about the sweets & chocolates
    Written April 8, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Traveled as a couple
    Written March 10, 2024
  • Traveler799500
    2 contributions
    5.0 of 5 bubbles
    Best selection of sweets in the UK
    I buy all my sugar free sweets from Truly scrumptious online. They have a fantastic selection. I am borderline diabetic so I have to really cut down on sugar. Their sugar free sweets are absolutely delicious. Their delivery service is speedy, so I don't have to wait for long. I wouldn't be without them!
    Thank you for your lovely review, we appreciate your kind words. We hope you buy from us again
    Written April 8, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Traveled solo
    Written March 19, 2024
  • Lucy
    East Midlands, United Kingdom2 contributions
    5.0 of 5 bubbles
    Highly recommended!!
    I always visit this shop whenever we are in Poole, and am always delighted with the choice and the warmth of the service. It has become an essential part of our trips to the area! But I have only just discovered they do an online/postal service, and that too has been brilliant, as I wanted a particular vintage sweet as a gift, that you never see in normal shops any more. Ordered on Thursday, despatch email received on Friday, product delivered today. Fast, good communication, good prices, well packaged to keep everything in good shape. Thank you so much. (Will still visit in person when I’m in Poole though - I love the atmosphere of a proper old-fashioned sweet shop, your staff are always lovely, and I stand there with eyes like saucers at all the things I can choose!)
    Visited May 2024
    Traveled solo
    Written May 13, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles137 reviews
Excellent
122
Very good
6
Average
2
Poor
3
Terrible
5

Lynn J
1 contribution
5.0 of 5 bubbles
Apr 2023 • Couples
I have never eaten sugar free sweets but I am impressed. the cough candy tastes just like the original, sherbet lemons didn't have sherbet in but I suppose it's because they are sugar free. Sugar free sherbet pips were just as I remember them from when I was young. The Victory V's were not sugar free but taste lovely. My husband is the sweet eater in our house but I did taste one of everything, he's happy because he's on a diet but can still eat sweets. Thank you Truly Scrumptious
Written April 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review, we glad you enjoyed your sweets, we hope you visit us soon to stock up again.
Written April 30, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jess P
1 contribution
5.0 of 5 bubbles
Jul 2023 • Friends
I have come to this shop several times and each visit has been incredible. They have a massive range of chocolates, sweets, fudges, and ice creams. In my most recent visit, when informed of my allergies, the staff not only cleaned all of the equipment but also got my fudge out of a completely untouched container. Said fudge was also absolutely delicious and easily the best I've ever had! Also, the staff were lovely with my friend and offered her a free sample of a sweet they thought she'd like.
Thank you so much for your kindness!
Written July 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review, we hope you visit us again soon
Written July 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AlfaFemale
Poole, UK19 contributions
5.0 of 5 bubbles
Aug 2020 • Family
We're local, and regulars at Truly Scrumptious. We love popping in here to pick up some sweet treats. We're always so spoilt for choice, so it takes us a few minutes to decide, but Jeanette and her team never mind.

We highly recommend her homemade fudge. It's delicious and freshly made, and always a choice of lots of flavours.

The luxury chocolates she sells have made lovely gifts for family and friends. And Jeanette can package them up so they look even more special.

From old fashioned sweets, like Pontefract cakes; to childhood favourites, like cola cubes; and new sweets, like millions. You'll be spoilt for choice.

A visit to Poole Quay isn't complete, without popping into Truly Scrumptious!
Written August 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review and comments, we hope you pop in and see us when you are next passing.
Written August 31, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lucy
East Midlands, UK2 contributions
5.0 of 5 bubbles
May 2024 • Solo
I always visit this shop whenever we are in Poole, and am always delighted with the choice and the warmth of the service. It has become an essential part of our trips to the area! But I have only just discovered they do an online/postal service, and that too has been brilliant, as I wanted a particular vintage sweet as a gift, that you never see in normal shops any more. Ordered on Thursday, despatch email received on Friday, product delivered today. Fast, good communication, good prices, well packaged to keep everything in good shape. Thank you so much. (Will still visit in person when I’m in Poole though - I love the atmosphere of a proper old-fashioned sweet shop, your staff are always lovely, and I stand there with eyes like saucers at all the things I can choose!)
Written May 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stefm261
London, UK6 contributions
2.0 of 5 bubbles
Aug 2020
The humbugs that I bought from truly scrumptious online "the pink sugar mouse" were not what I expected and they dont even look like their picture on the website. I thought I was buying old fashioned round english humbugs with chewy centres, and they are mint flavour hard boiled sweets. The buttermint humbugs also dont resemble their picture, but at least they are described as hard boiled. . How difficult is it to update the picture of the product when you change supplier ? The mixed toffees all taste the same. Dont waste your money, these are not very nice sweets.
Written August 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are sorry you haven't contacted us to discuss your order or given us the opportunity to put things right.
Written August 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elizabeth May
17 contributions
5.0 of 5 bubbles
Jul 2022 • Business
Pop in quite often to the sweet shop as it’s opposite my work. And every single time I’m greeted with a different staff member that is nothing but helpful and smiley. All so kind. The fudge is amazing!!!!! All freshly made and the smells you have when you walk in is amazing.

So glad this spot is so close to me. Jeanette is what makes the company and is amazing what she does. Lovely woman lovely staff lovely shop! Thank you!!
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review, we love you popping in when you are working.
Written September 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fiona M
Edinburgh, UK104 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
I ordered online gluten free fudge in Vanilla and in Chocolate flavours for my daughter.
They arrived this morning by Royal Mail and the fudge was in a lovely gold box.
Thank you so much and highly recommend.
Will be ordering again soon.
Written December 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Annabelle
23 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Absolutely fantastic service and I purchased some delicious chocolates. Served with a smile- I would just like to mention that we came on the lovely new employee Sally's second shift and she was just brilliant even when she was trying to learn it all with so many sweets and chocolates to choose from! Incredibly very polite and we came away extremely happy with a really pleasant experience. Overwhelmed with the choice. Fabulous. I will definitely be popping in again to purchase some more, the quality is perfect. Presentation perfect, just delightful. 10/10 highly recommend. New favourite shop haha!!! Thank you so much!
Written March 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your amazing review, I am pleased you enjoyed your service from Sally. We hope you visit us again soon. BTW Sally is making fantastic progress learning about the sweets & chocolates
Written April 8, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Liz
Poole, UK1 contribution
5.0 of 5 bubbles
May 2021 • Family
Two very excited nieces were extremely happy with their sweets. Fabulous customer service and such an amazing choice of delicious sweets. I’ve already been told that we MUST go again next time the girls come to visit, but next time apparently I need to buy them even more! Thank you so much for taking the time to allow them to select what they wanted.
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review, we look forward to seeing you all again
Written June 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

katherine C
1 contribution
5.0 of 5 bubbles
Oct 2023 • Solo
I bought a selection of sweets from here online. Wow, incredible service, arrived very quickly, and the quality of each and all of the items was second to none. Very competitively priced as well I thought. If you’re looking for a wide selection of really good quality, fantastic tasting traditional sweets, this is the place to try.
Written October 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review, we hope you order from us again soon. Glad you enjoyed your treats
Written October 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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