The Mulberry Tree - Free House

The Mulberry Tree - Free House, Ipswich: Tickets, Tours, Hours, Address, The Mulberry Tree - Free House Reviews: 4/5

The Mulberry Tree - Free House

The Mulberry Tree - Free House
4
Gay Bars
This location was reported permanently closed
About
Now a privately owned pub which was reopened in March 2012 after being refurbished from January 2012. The pub has a selection of up to 16 Real Ales, (8 on hand pull and 8 on gravity) 6 to 8+ Real Ciders on at one time (more in summer) & many Lagers, Wines & Spirits. We pride ourselves in running a friendly and welcoming pub that accepts well behaved children and dogs. We have an outdoor seating area and plenty of seating inside. THERE IS NOW; Seating at the back in a new covered/heated smoking shelter. It incorporates a BBQ area and a large WOOD FIRED Pizza oven. The NEW BUILD includes a new kitchen which serves home cooked meals 7 days a week from noon till 9pm. Band days food orders finish earlier, check with pub for details. Friday & Saturday evenings we have live bands ranging in genre from Ska/Reggae, Rock covers and originals bands. We have a fortnightly Sunday Folk Session which we invite players and fans alike to enjoy. We look forward to welcoming you soon. See Face Book 'Mulberry Tree - Free House' or Grapevine for details
Suggested duration
More than 3 hours
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4.0
36 reviews
Excellent
13
Very good
16
Average
4
Poor
1
Terrible
2

Michael M
Ipswich, UK417 contributions
Rural Outcasts.
Feb 2017 • Friends
If you want some live music on Saturday nights then i would recommend you give this place a look. Rural Outcasts were playing and did a good gig with a play list which was right up my street. A good selection of beers and fast service. The owners try hard to entertain the Ipswich public and deserve a few more through the door, although the decent size crowd in very much enjoyed the night with plenty of dancers showing off their moves. Well worth a visit.
Written February 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

_lindaandsteff
Lowestoft, UK26 contributions
Theatre visit
Nov 2016 • Friends
We 3ladies on trip to the Regent theatre were having a problem finding somewhere to eat ,went in the Mulberry tree ,the man said sorry we're not doing food tonight ,but if you want to get fish and chips from the shop up the road you can eat them in here .we got our food he made my2 friends a cup of tea ,I had a beer . He also ordered us a taxi for after te show to take us to the railway station .He said if the taxi is not here when you come out, come and wait inside . Very kind and helpful ,he went that extra mile . Well done thanks .
Written November 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks ladies. Sorry food was not on. Staffing issues means we don't have cover lately and I'd rather hold back than put out an inferior service. Glad you understood. 4 stars? Surely a 5 for all the effort, service and cheeky banter ;-) hope to see you again next time.
Written November 19, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lyndsayedwards79
Manchester, UK9 contributions
Refused to let a pregnant woman use the toilet!
Sep 2016 • Solo
I have been to the pub many times and I am about to move to the area. I was about to go on a house viewing and needed the toilet, I called in the pub and got stopped bar two bar men. I explained politely I needed the loo as I was expecting and they said I needed to go to the public toilets instead over the road (I didnt know there were any), when I got there the toilets were shut and you could see this from the pub, they just wanted me out! The pub was empty and this was a quiet Sunday aftenoon!
Thankfully the Chinese restaurant opposit took pitty on me and were kind enough to let me use their facilites.

I still cant believe it now! Absolutly disgusting! So wrong!
Written September 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Lyndsay. Thank you for your review of us as a toilet after your brief visit. We are in fact a public house and since you know this (as you've visited us before) why not bother to rate us at that point? A review of us as a business? Increasingly this site is being used by people bearing grudges, just because they did not get their way. Because someone said no to an unrealistic demand. This undermines the sites efforts to inform legitimate prospective customers. I'll keep this pertinent to enlighten you further .... Your issue is not with us but the council I fear. THEY should supply toilet facilities to the general public. We supply refreshment and entertainment. The fact you see us as a toilet and not a public house is a pity as we'd expect you to rate us ...AS A PUB You assume we fobbed you off by sending you to a closed set of toilets. The toilets being closed was not to my knowledge or in anyway my fault...but you somehow lay the blame at my door. Your expectations are a tad skewed in my humble opinion. Now whether you've used us before as a pub I have no knowledge of. But i do know you certainly did not look pregnant. You only told us this as you left. Yes I do remember you muttering your disgust as you left. Stating "I can't believe you do not let pregnant women use the toilets!" Now the reality is you did not ask for our help as you came in, but left us to challenge you where you tried to ignore our "how can we help you?" That is not the polite attitude you speak of in your submission, but a level expectation from you to us, where we failed to accept your hopes in an effort to maintain our standards. There are signs on the doors at entry and at the loos that the facilities are for patrons only, you chose to ignore those signes. Some may call that arrogant. Why do you feel the need to challenge this publicly? We refuse to be abused as we have done where mess has been left or we are used for nefarious exploits. We make a great effort to supply clean facilities for customers to enjoy, but not to every passer-by. We have a car park too....so you'd be happy to use that too as a non paying customer I'd assume? If you cannot understand our standpoint it's possibly because you do not have to deal with what we do. I make no apology for our standpoint, why should I? Maybe you'd be happy to rate the Chinese a 5 as a restaurant on the basis you used their toilets!... Which is about as spurious as giving us a 1 rating for not using ours. Try to assimilate this next statement; This week a gentleman walks into the bar. He asks for a glass of water. I ask what else is he having? Ohh just the water he states. My reply; my legal obligation is to supply water for free if you are drinking alcohol sir. If there is no transaction there is no custom/r. Now had he said he needed to take medication my reply would have been different. The inference is quite clear. If a good attitude is shown or a need is clear, the attitude from us will be different. Also remember this; we do not get to write reviews on customers, if we could, how would yours read? Regards the management
Written September 16, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stephen B
Ipswich, UK74 contributions
Never again
Jul 2016 • Couples
Now I know this Pub has live Music on an evening and probably get's its stars for the users to frequent the place the, I have seen a couple of bands here. BUT.. I popped in Lunch time on a Saturday, it was dead. The bar person is not even allowed to play Music. It had to be BBC radio 2 (None commercial) and down that low you couldn't hear it.. WHY BOTHER?? The Owner popped down and was mincing around the Bar with no top on and just came across as "Cant be bothered I made my Money last night" Type....

As in the title.. Never again.
Written August 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Stephen Thank you for your 'review' - it has to be be said I am always disappointed when we get a poor review which I'm pleased to say is not very often. All businesses will from time to time get them. We can't be all things to all men and there we may have an impasse as you may have specific needs. It's easy to see how we get the good responses if you simply read our reviews, there is no need to speculate as you do. When you came to visit on band nights did you leave a review then?....no?...but you feel compelled to do so now because (lets condense this); The pub was quiet when you chose to come in, You could not hear the radio. And the owner had his shirt off, am I correct? To answer you then on that basis...... All businesses have lulls in trade. Ours has been effected with the extensive road works outside which has been going on for some weeks - we are in talks with the council over this. The radio is always non commercial and set to a level where it does not drown conversation. The TV is on subtitles as we don't do obtrusive. That is a standard we set, if its not to your liking we'd say it is to others liking. We don't do requests but had you asked us to turn it up a bit, I'm sure we would have accommodated you to a level. As for me 'mincing' about? You seem to know what 'mincing about' is and I'm sure I don't. I'll just say it was a blisteringly hot day and I was in the flat decorating. If I had my shirt off it was because I was on my time and not serving you. I need not defend myself further there do I? I probably came down for a soft drink ...I don't remember ordering a Pink Gin with a brolly tho. If you feel the need to suppose on my attitude about how much ££ I made the night before, I think you just cheapened the value of your insight if that was at all possible! Any person reading your review would be more enlightened to hear about quality of; Service, courtesy, cleanliness, ales/beers, toilets etc etc. But you come across as angry and opinionated with little cause. That makes me believe there is an agenda here. To that end ..can I suggest your next review is from a social club that has Karaoke turned up loud and the customers are all dressed in polo necks, trench coats and flat caps. Sometimes owners are compelled to write to reviews in the manner set out by the reviewer....yours is such a review. Best wishes The Management, shirt on, listening to radio 2, sense of humor intact.
Written August 2, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ian P
Colchester, UK39 contributions
Real Ale and real Cider...
May 2016 • Couples
Always a friendly welcome. This pub does three things - live music in the evenings (otherwise it's quiet), a choice of 8 real ales, and about half-a-dozen real ciders. They will offer you a taste if you're not sure which one to try. They do so-so food, but there's plenty of good restaurants nearby. More peaceful than the reputed Dove St. Inn, and a great place for a drink before a show at the Regent which is just over the road.
Written May 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Ian Thanks for your review, they are always welcomed. We hoped you liked your experience with us. We like to think we do hospitality well and we always look to improve helped by our customer comments. We do a minimum of 8 ciders at one time which climbs to 12+ over the summer months to October. You did not state if you've dined with us Ian and if you did, why you found our food 'so-so' I thinks its good pub faire which is home cooked - a rarity these days with 'ping preparation' with no real love for food being prevalent in pubs. Sure there are some fast foods on offer, some folk want that. We try and cater with a decent selection that most would enjoy. We do a lot of service for the theatregoer and food is in the main well received. We do ask revellers to leave enough time to dine properly though as we are not McDonald's! We look forward to looking after you again Ian Regards, Des - your host
Written May 26, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Carmela W
3 contributions
Lovely great place,will go again!
May 2016 • Friends
Went to this lovely bright and friendly pub for the third time this weekend and have to say been very impressed with it every time.
This weekend I was pleasantly surprised to find freshly made pizzas being cooked in the custom made wood burning oven.What a treat!There are very few places near or far that offer such a authentic pizzas and have recommended so many friends to go and try.Pizza will never taste the same anywhere again!Compliments to the chef and well done for going that extra mile.
On the two previous occasions my friends and had fantastic nights with the two very good bands playing with a great crowd present and all left on a great high.
I understand the food is something to right about and planning to sample a few dishes on my next visit which will be very soon. Such a great pub and a credit to the staff and owner where you can see all the hard work and effort made in making you feel welcome.
Definitely the best place in town by far.👍
Written May 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Carmela So very pleased you loved our Pizzas and the pub generally. We will be happy to see you come back to sample our food and hospitality. Best wishes Des S.
Written May 6, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

rachelp10022016
Suffolk, UK1 contribution
Amazing pizza
May 2016 • Couples
Lovely warm friendly pub,always great service and great bands.Tried a pizza on Sunday cooked outside in the authentic oven ,was amazing would recommend it:)
Written May 3, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Rachel We at the Mulberry Tree are most happy to cater to our appreciative customers. The Pizza Oven is a newish venture and its still work in progress. Our recipes are our own and I think the cost is very reasonable for our hand crafted, wood-fired stone baked efforts, which it has to be said have gone down very well indeed. Comments being received in the main are "The best most authentic pizza I've ever had/or had in a long time !" Certainly they stack up against the pizzas I've tried in Italy. Hope to see you again soon!! regards Des S.
Written May 6, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

geoffroys_cat
Bury St. Edmunds, UK4 contributions
Lousy food and service, great ciders
Apr 2016 • Family
Went with my wife and two children before the theatre on a Monday evening after realising for the 50th time that the Chinese don't don't do Monday's. Our dinner turned up after a pre-warned 45 minutes. Food was ok if you're used to shopping at Iceland. If the pies were home-made than take me to the home of pukka. Side dish of veg for £3 consisted of frozen peas and sweet corn and had to ask for the baked beans to be re-included. No-one seemed to know what they were doing! On the upside the Cider selection was awesome - I only wish I liked cider.
Written April 25, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Reviewer Thank you for your response today. I have looked at the review closely and made some inquiries of my staff and the manager on shift that evening. We asked ourselves many a question to get to the bottom of why you were as unhappy as you clearly are. I myself remember the order and it was as such:- 2x Steak and Kidney pies 1x Children's Sausage, chips and beans (with a slice of bread and butter) 1x Children's Chicken Goujons, chips and beans (no chips) 1x Portion of Veg as an extra To answer you fully; There was an assumption on our part (as we were not informed otherwise) that the children's meals were for the children. I plated a Chicken Goujon meal with a child in mind so put corn and peas on the plate to replace the chips. I further considered that beans on the same plate would look a mess so i asked the manager to ask you if you wanted the beans? you did not have to ask for them as I prompted staff to ask you. The answer was yes so 2 mins later you had them in a ramekin. I was surprised to be handing them to your wife and not a child. Had I known it was for an adult they would have had a small bowl of French beans, cauliflower & carrots.... a selection that a child might readily dismiss! Our mistake 'would have been' to charge you an extra as opposed to a replacement for fries done gratis although it costs more. By the way our fries are not frozen, but fresh,hand cut & double fried. The pies are a firm favorite, they are hand made and our own recipes. I cannot comment that you prefer A PUKKA variety, your tastes are your own, but as for the Iceland comment its not really warranted, is it ? Every establishment has a range of frozen produce and if you wish to understand otherwise that too is your choice. If you wish everything as fresh as it was just cooked, pulled out of the ground, sea, sky etc., then you'd see the cost rise exponentially. Those prices did not reflect what you paid sir. You state "no one seemed to know what they were doing" admittedly we are training a new lad and I'm sorry you did not get the service you expected, especially as we are known for our service and courtesy. The bit I find hard to understand is this; We ask all our diners "Is everything is ok with your meal?" Every chance is given to every customer to complain so we can rectify any issues. Your answer to my manager was ''all's was well'' or to that effect. I cannot understand why you choose this forum to make a statement you could have easily made on the day and received satisfaction. From my questions to him, I understand he asked from behind the bar about 6 feet away which is not acceptable to my mind as he should have approached your table fully and I apologise if that came across as less than courteous. I am glad you liked our cider selection if only to look at, we have been cider pub of the year a few times for the region. We hope on your next visit you have more luck with your first choice and that the Chinese excel where we failed. But don't go to the one opposite for the all you can eat variety as their service is not that PUKKA I hear :-) Kind regards Des / Owner
Written April 27, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Michael M
Ipswich, UK417 contributions
Enjoyable night.
Apr 2016 • Friends
This pub seemed a bit dark and dingy at first but it did grow on me. It was a Friday night and a decent crowd were in. A live band were performing and i very much enjoyed this. Some venues I've been to recently the music is way to loud but this venue got it bang on. The staff seemed ok and served a decent pint. We had a good night and will be keeping an eye out for more live music at this venue. Recommended and will return.
Written April 9, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Michael We are pleased you enjoyed your stay with us and that the music was to your liking. We have music every Friday and Saturday's and some Sundays too - also Folk every 2 weeks on the Sunday. We keep the volume within a set framework so its enjoyable and not painful! As regards The beer, we have scored 120/120 three years in a row with CASK MARQUE and in the good beer guide so you be right ...we do good beer! We'd be happy to see you return back to us and sample more dark N dingy, it's what my customers regard as atmosphere on a music night ...;-) Our face book page has the gigs listed for the month as a banner if you'd like to see whats on. Or get a Grape vine magazine to see the gigs for the region. Kind regards Des S.
Written April 27, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

K B
Newmarket, UK40 contributions
Good food
Oct 2015
I struggled to find somewhere I wanted to go into in Ipswich (should have looked at Tripadvisor!) The Mulberry Tree was a pleasant surprise. Good food served by friendly staff and value for money. I would go again if I'm in the area.
Written March 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Reviewer Thank you for your kind report. I so pleased that your day turned out fine with us. And yes, if you are back this way we'd be most happy to welcome you back. Kind regards Des S. Owner and your chef on the day
Written April 27, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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