Eastbourne Tourist Information Centre

Eastbourne Tourist Information Centre

Eastbourne Tourist Information Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 4:00 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
124 reviews
Excellent
69
Very good
40
Average
10
Poor
3
Terrible
2

Clare D
Kent, UK19 contributions
Sep 2022
So helpful and friendly. A true asset to Eastbourne.
Delicious coffee available too as a bonus!
We'd recommend anyone visiting Eastbourne to seek their
advice to best use their time there and in the surrounding area.
Thank you.
Written September 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Marilyn M
Lincoln, UK8 contributions
Sep 2022
Spent a wonderful seven days in Eastbourne with my 96 year old mother (first visit for both of us). Had several wonderful meals, can particularly recommend The Hydro, enjoyed a trip to Birling Gap and lovely strolls along the prom. The one major criticism is the selfish behaviour of a few yobs who not only thought it acceptable to whizz along the prom on electric scooters, but when challenged (my mother is extremely deaf and was very scared when these appeared alongside her without any warning) subjected us to the most disgusting vile language and then followed circling round us. Surely these scooters should not be allowed on the prom.
Written September 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PCSensei
West Sussex, UK285 contributions
Jun 2022
Plenty of information available, good cafe on premises with friendly staff serving tasty food at very reasonable prices, terrace overlooking tennis courts
Written July 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lorraine L
Kettering, UK7 contributions
May 2022
Not being techno savy with phones we followed the town signs to the Tourist Information Office - WRONG! its moved and called Vistitors Service Centre. Eastbourne REALLY needs to cover over the old notices. I use a stick & it was a struggle.
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chris2006
London276 contributions
Oct 2021
It is now in an entertainment complex difficult to find. Its no longer in the Town Centre where you might expect to find it. We spent time wandering the streets following the street signs and street maps only to end up at the old office which is still clearly signposted as Tourist Information. However this was well closed. Obviously the new Info centre cost a huge sum. But why did they leave the street signs and street maps pointing the way to the old closed tourist office? Useless.
Written October 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Frederick R
11 contributions
Sep 2021
Followed the signs to the centre to find it had moved to a new location. Found the new centre it seems they were more concern with selling tickets did not know what staff were what Tourist or Theatre staff.
Written September 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tony_Glazier
London, UK130 contributions
Aug 2021
Oh dear, how can it be so badly organised?

I followed the signs to the Tourist Office, saw it and looked for somewhere to park. I discovered that parking in the centre of the road was half the high price at the sides of the road but no warning on the sides! Luckily I discovered about this and after driving round nine times found a central space parked for an hour.

On walking to the Tourist Office all the signage was still in place but it was closed for good. There was a map outside but this did not show "You are here" or the "New Tourist Office" The Office moved a whole YEAR ago but still the signs all over town point to the OLD office. How can any tourist town ever be so disorganised?

Walking to try to find the new office, we asked 5 people and three of them did not know that it had moved! So much for ineffective publicity!

Eventually I found the new Tourist Office. No other visitors inside during August but four ladies all willing to help. The Visit Eastbourne brochure had some nice maps and quite a lot of information but not a full list of restaurants or hotels. I thought it needs to be redesigned to include pubs, restaurants and hotels which are essential for the local economy and are what visitors want to visit.

Lovely modern new Tourist Office and must have cost a lot of money to build and staff. Pity they have still not sorted out the signs a whole year after they moved! Just think of all the inconvenience to thousands of visitors to the town!
Written August 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sheepygold
london5,297 contributions
Aug 2021 • Couples
The Tourist Information center used to be located in a small, quite grotty premise that was half public toilets. The new center is large, light and airy and modern with a cafe attached and views over the tennis courts. There is a posh gift shop though not many leaflets out on display but when I visited there were 3 members of staff ready to help. The only issue is the new location is a good 10 -15 minute walk from the pier / centre of town.
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Margery Purdon
Stevenage, UK3 contributions
Jul 2021
Very conveniently sited. Lots of information to gather and very friendly Staff on hand to help with queries such as bus times, also what is on at the theatre, and where certain streets are. An absolutely blessing.
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

futtock21
London, UK11,449 contributions
May 2021 • Solo
A large modern space with information desks immediately in sight as well as an inquiry if I was looking for anything in particular. No doubt Eastbourne, like all other towns whose economy owes so much to tourism, is keen to sell its visitors as many hotel rooms or theatre tickets it can muster. Sadly for them I was already about to make my way to the station to leave having thoroughly enjoyed the John Nash exhibition in the Towner Gallery next door. Not even time to visit the rear cafe which had an outside patio with some spectacular views over the tennis courts and the town suburbs behind.
Written June 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Eastbourne Tourist Information Centre - All You Need to Know BEFORE You Go

Frequently Asked Questions about Eastbourne Tourist Information Centre

Eastbourne Tourist Information Centre is open:
  • Sun - Sun 10:00 AM - 4:00 PM
  • Mon - Sat 9:00 AM - 5:00 PM