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Bergen Tourist Information

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Address: Strandkaien 3, Bergen 5013, Norway
Phone Number:
+47 55 55 20 00
9:00 am - 8:00 pm
Closed now
See all hours
Sun - Sat 9:00 am - 8:00 pm

At the Tourist Information in Bergen you can book accommodation,...

At the Tourist Information in Bergen you can book accommodation, activities, fjord tours, sightseeing, train tickets or the Bergen Card for Bergen and the region.


The Tourist Information is located on Torget, the Fish Market.


At the Tourist Information, you can book all kinds of accommodation: hotels, B&Bs, family and youth hostels or private accommodation in a family home. You can choose between 40 hotels in the city center and the rest of the region - ranging from small, charming hotels to big chain hotels with excellent facilities.


Currency Exchange / Bureau De Change:

The Tourist Information have the best opening hours in the city for currency exchange. You can change most currencies. You can also purchase services and products with foreign currency.


Tickets for sightseeing, fjord tours and concerts:

Suggestions for sightseeing and harbor excursions in the city, as well as tickets for all the well-known round trips and fjord tours that depart from Bergen. In fact, many tours start right outside the door!


The Bergen Card - practical and inexpensive:

Get free offers and good discounts with the Bergen Card. For sale in the Tourist Information.


Free brochures:

All the brochures you will need for Bergen and Fjord Norway as well as exhibitions that will guide and inspire you on the rest of your trip.


Train tickets:

Book your train tickets for all rail journeys in Norway.

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Bergen Card
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TripAdvisor Reviewer Highlights

Read all 1,229 reviews
Visitor rating
  • 363
  • 226
    Very good
  • 79
  • 45
  • 19
Helpful But Busy!

This is a great tourist information centre with plenty of information and leaflets but the only problem is the queues - you have to take a ticket with a number and wait to be... read more

Reviewed 1 week ago
Amy P
Sheffield, United Kingdom
via mobile
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1,229 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Sheffield, United Kingdom
Level Contributor
65 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

This is a great tourist information centre with plenty of information and leaflets but the only problem is the queues - you have to take a ticket with a number and wait to be called to the desk. We browsed the leaflet section and then left because of how busy it was but if you go first thing in the... More 

Thank Amy P
Level Contributor
53 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Being greeted with a very welcoming smile after a hard day of sight seeing was wonderful. The staff were more than helpful and I was able to exchange currency there.

Thank Margaret H
Milwaukee, Wisconsin
Level Contributor
48 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

The tourist information center in Bergen is centrally located at the Wharf. There are people behind a long desk to answer questions as well as displays for various attractions and tours you might visit. A lot of information in one stop.

1 Thank wfbsg
Singapore, Singapore
Level Contributor
44 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

Staff was helpful to advise us an alternative route when we didn't want to do the round-trip up and down Mt Ulriken. Also, all thanks to him that told us the public bus would cost NOK37 each, we would have paid NOK60 if we didn't know the info and buy bus tickets in the bus directly. The Tourist Information is... More 

Thank tangledshe
Droitwich, United Kingdom
Level Contributor
324 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 133 helpful votes
Reviewed 2 weeks ago via mobile

This information centre is clearly good for local information Another good aspect is that you receive free, but slow, wifi. Therefore it's very busy but useful

Thank Chris P
Level Contributor
25 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We visited the Tourist Information Centre whilst recently in Bergen. The staff there were very helpful and went through the various trips and excusions available. The member of staff we spoke to was very patient and knowledgeable.

Thank Wadgie
Level Contributor
45 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Staff here are most helpful and patient. On our visit the lift was not working and the stairs would be difficult for anyone with a mobility handicap. Otherwise a great service.

Thank Hamish P
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Exchange money here! No need to hunt down exchanges! We converted Croatian kuna and British pounds with no problem. You can get great advice about tourist attractions and buy tickets here.

Thank Julie C
London, United Kingdom
Level Contributor
73 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
Reviewed 4 weeks ago

Saturday but only 3 staff members so extremely long wait. They must make commission so inexcusable not to have enough staff at peak times

Thank kayejust
Blandford Forum, United Kingdom
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

All the staff in tourist information centre are really friendly and extremely helpful. The centre has loads of leaflets, which are great to help plan your trip. We booked all our trips through the tourist information centre and found the process quick and simple and the staff were great at answering all the questions we had.

Thank Louise C

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bergen Tourist Information and other visitors
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Questions? Get answers from Bergen Tourist Information staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?