We contacted Rami due to his great TripAdvivsor.com reviews and asked if he would provide a custom tour for us to visit residences and churches related to my husband’s ancestors. His great grandparents moved from Oppland to Oslo, married, then emigrated to America in 1883. We provided Rami with the list of apartment addresses and churches. Rami arranged for us to see all these special places. But, even before we toured with Rami, he introduced us to the digitaltmuseum.no where he had located an old photo of one of the apartments. (That website is a great find!) He also introduced us to Norway's National Library where we found relevant documents. (We also visited the Library when in Oslo which can be helpful because some documents are only available to people using a computer with an ip address from Norway.) He suggested that we have a drink at an old beer garden where the ancestors likely went. He went out of his way to prepare for our visit, and to help us prepare by providing information. He did this all without prompting. And, he agreed to take photos along our tour. What great service.
Our tour with Rami was just what we wanted. He arrived at our hotel before the scheduled time. He brought a vehicle that was comfortable for everyone in our group. He was well-prepared, having done research in advance to make the most of our time. Rami had good knowledge of the area and Norway in general so he could answer our questions. He allocated sufficient time for our tour and we did not feel rushed. The tour involved driving and walking. At certain points on the walking portion, he advised us to proceed while he went back to the vehicle and brought the vehicle to us. That made it very convenient for us. Rami brought photographic and historical information to help us understand the history of Oslo and Norway. He had a pleasant personality and was enjoyable to be with. He was eager to please us and gave us valuable suggestions for future days of sightseeing and restaurants. Best of all, he had fantastic camera equipment (and expertise) and took photos of everything we wanted. He delivered the photos via an email drop box 36 hours after the tour ended. Our only regret is that we hadn’t hired him for more days!