Oslo Visitor Centre
Oslo Visitor Centre
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
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About
We are the official Tourist Information Office in Oslo. We are located by the Central Station, inside newly refurbished Ostbanehallen. We can help you with the Oslo Pass: your ticket to museums, transport, activities in Oslo. Tickets for local public transport, NSB trains, the Flytoget Airport Express Train, Norway in a Nutshell and other excursions. Tickets for sightseeing tours in Oslo by bus and boat. Tickets for concerts, sports and other events sold through Ticketmaster and Billettportalen. Hotel booking: We can book hotels and other accommodation in the Oslo region. Currency exchange We are open even when the banks are closed. Free city maps and brochures We have free city maps, the Oslo Guide, and brochures for activities, attractions and sightseeing tours. Personal suggestions and advice: Our employees know and love Oslo, and will do their best to help you make the most of your stay. Free WI-FI! Connect with your own phone, tablet or laptop. You will also find different screens and tablets in the Oslo Visitor Centre where you can find information and inspiration for your visit.
Suggested duration
< 1 hour
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Top ways to experience Oslo Visitor Centre and nearby attractions

The area
Address
Neighborhood: Sentrum
How to get there
  • Jernbanetorget • 2 min walk
  • Grønland • 6 min walk
See what travelers are saying
  • Brian D
    Denver, Colorado2,393 contributions
    Excellent Customer Service - Great Product - Very Helpful
    The staff was very helpful. When arriving in Oslo at the airport, purchased the Oslo City Pass in advance online. Purchased a discounted train ticket to get from airport to central station. The discounted ticket was available because of the city pass. Unfortunately, the city pass wouldn't load on the mobile app. Immediately received a response on the app and was informed there were some technical issues and I would need to purchase the city pass again and they would refund my original purchase. Unfortunately again, this did not work. The staff tried one more time and the city pass just wouldn't load. Fortunately, I was traveling to central station and that is where this visitor center is located. I stopped by the visitor center and they took care of everything for me. I had to use a paper pass for all 3 days, but I got used to that pretty quickly and was able to enjoy my entire time in Oslo thanks to the support that was provided at this location. I would still recommend the online city pass because that allows for a discount on the train from the airport. If you buy your city pass in-person, you miss out on that discount. No need to worry because they will take care of you here if you have any issues with the app. One thing to note is there may be a take-a-number system, so be sure to check for that before heading to the counter. Don't forget to ask for a map as well!
    Visited August 2022
    Written October 10, 2022
  • Tasha E
    36 contributions
    Helpful staff, great for tourists and our many questions
    Firstly, I would recommend arriving early to avoid any big queues. We reached the centre around 9 and were #3 in the queue. We waited less than 5 minutes to be served. An aesthetically pleasing space with friendly, helpful staff. There were three on-site. They answered any questions we had (mostly about transportation options to the airport the next day). 100% recommend getting the Oslo Pass if you want to see a lot of the city’s exhibitions and plan on using the bus to traverse it.
    Visited March 2023
    Traveled with friends
    Written March 25, 2023
  • Irishrover m
    Brisbane, Australia537 contributions
    Well worth a visit
    The Visitor Centre is well placed in the centre of the city, opposite good hotels and eateries...in the square. They opened at 9 a.m. and readily supplied us with information needed to buy the Oslo Card, which was good for 48 hours enabling entry to many museums, transport etc. Having the card is a real bonus, money wise, and also for convenience.
    Hello, Thank you for your much appreciated feedback. The Oslo Pass is the most convenient way to travel with public transports and visit museums and attractions in the city. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
    Written January 9, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2019
    Written January 6, 2020
  • PicMorDaisies
    Edmonton, Canada918 contributions
    Lots of useful information for visitors
    The visitor center is smaller than I had expected and there was a bit of a line to see one of the staff. But they did have helpful information and maps. We also bought our 2 day Oslo City pass there and we certainly made good use of the pass which included a very large number of museums, points of interest and transportation.
    Visited June 2022
    Written August 15, 2022
  • Aussie252
    Perth, Australia306 contributions
    Brilliant service and information
    This visitor centre is located within the central train station and easy to find. It’s also very busy. The lady we spoke to was extremely helpful and provided suggestions outside our queries. Very useful for getting public transport advice and determining if an Oslo Pass is suitable for you.
    Hello, Thank you for your much appreciated feedback. We are happy to hear you found our staff helpful and friendly. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
    Written February 5, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2019
    Written January 16, 2020
  • drccds
    82 contributions
    Very Helpful
    This is small but the staff here approached me asking if they could help. I was fresh of the plane and they were very helpful indeed. I ended up going back a couple days later for something and they were just as helpful then. Thumbs Up.
    Visited September 2022
    Written September 18, 2022
  • DadandCab
    Coffs Harbour, Australia1,147 contributions
    Helpful resource
    We dropped in here a couple of times and the service was always swift, informative, good humoured and very helpful. As with most places in Oslo, excellent English spoken. Highly recommended to help you get the best from your stay.
    Visited February 2023
    Written February 21, 2023
  • Mercman111
    Twyford, United Kingdom283 contributions
    Outstanding staff
    Excellent place to start your tour of Oslo. The staff are very knowledgable and will help you plan your stay in Oslo. I would recommend that you purchase an Oslo Card. The staff at the centre will be happy to explain how it works.
    Visited July 2022
    Written July 28, 2022
  • Jyrki
    Rovaniemi, Finland40 contributions
    Tourist info
    Well-supplied tourist info for visitors in Oslo. Get your Oslo Pass there and begin exploring this beautiful city. In addition of the Pass, you can get nice tips from the staff there. Like, where to start your day with the Pass.
    Hello, Thank you for your much appreciated feedback. The Oslo Pass is the most convenient way to travel with public transports and visit museums and attractions in the city. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
    Written March 2, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2020
    Written August 16, 2020
  • REDMAN
    Egaleo, Greece4,442 contributions
    Very helpful
    The girls gave us important information about sightseeing and the time you need to visit places and everything was clear. Perfectly organized.
    Visited October 2021
    Written May 6, 2022
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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Excellent
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Very good
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Average
56
Poor
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Terrible
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PicMorDaisies
Edmonton, Canada918 contributions
Jun 2022
The visitor center is smaller than I had expected and there was a bit of a line to see one of the staff. But they did have helpful information and maps. We also bought our 2 day Oslo City pass there and we certainly made good use of the pass which included a very large number of museums, points of interest and transportation.
Written August 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aussie252
Perth, Australia306 contributions
Dec 2019
This visitor centre is located within the central train station and easy to find. It’s also very busy. The lady we spoke to was extremely helpful and provided suggestions outside our queries. Very useful for getting public transport advice and determining if an Oslo Pass is suitable for you.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your much appreciated feedback. We are happy to hear you found our staff helpful and friendly. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
Written February 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

drccds
Minneapolis, Mn.82 contributions
Sep 2022
This is small but the staff here approached me asking if they could help. I was fresh of the plane and they were very helpful indeed. I ended up going back a couple days later for something and they were just as helpful then. Thumbs Up.
Written September 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DadandCab
Coffs Harbour, Australia1,147 contributions
Feb 2023
We dropped in here a couple of times and the service was always swift, informative, good humoured and very helpful. As with most places in Oslo, excellent English spoken. Highly recommended to help you get the best from your stay.
Written February 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mercman111
Twyford, UK283 contributions
Jul 2022
Excellent place to start your tour of Oslo. The staff are very knowledgable and will help you plan your stay in Oslo. I would recommend that you purchase an Oslo Card. The staff at the centre will be happy to explain how it works.
Written July 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jyrki
Rovaniemi, Finland40 contributions
Aug 2020
Well-supplied tourist info for visitors in Oslo. Get your Oslo Pass there and begin exploring this beautiful city.

In addition of the Pass, you can get nice tips from the staff there. Like, where to start your day with the Pass.
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your much appreciated feedback. The Oslo Pass is the most convenient way to travel with public transports and visit museums and attractions in the city. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
Written March 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

REDMAN
Egaleo, Greece4,442 contributions
Oct 2021
The girls gave us important information about sightseeing and the time you need to visit places and everything was clear. Perfectly organized.
Written May 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jimminycric
Houston, TX51 contributions
Sep 2019
Yes they want to sell you the Oslo Pass, even if you are a senior. We bought it anyway bc we intended to use the tram, bus and visit as many museums as we could in a day and a half. Here's a little secret we were not aware of: no one checks your pass on the tram or bus. Not sure if we got ripped off but we had a good time. Will overlook the discourtesy; it was the end of Marathon day and they had been slammed pretty good. One thing that could be improved upon is signage to the traveler's information office...we walked all over a big, sprawling train station to find it in the basement.
Written October 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We are very sorry to hear you were not satisfyed with our services. We usually recommend to buy the Oslo Pass if someone wants to visit three or more museums. We are quite transparent in the selling process and we don't recommend to buy it in case we see that it's not convenient for our customers. This is something we know our staff is used to do. Since you mentioned that your intention was to visit as many museusm as you could in a day and a half, the Oslo Pass was actually the best option for you, without any doubt. The fact that nobody checked your passes on the public transports, doesn't mean you are entitled to travel without a ticket. I want to assure everyone else reading this post, that the fine for travelling without a valid ticket, is quite expensive and inspections are done regularly by Ruter, the public transport's company. Moreover, the tourist information centre is not located in a basement but in the building adiacent to the central station, called Østbanehallen. Information on where our office is located both in the station and online (for example on our website or Google). We hope you enjoyed your stay in Oslo. Best regards
Written November 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stale1234
Oslo, Norge21 contributions
Dec 2017
This visitor centre is located inside the old railwaystation and has very good and relevant information for what to do in Oslo. They can offer tickets, maps and information in several languages. A good place to start the visit in the interesting city of Oslo.
Written December 22, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review. We are glad you found our visitor centre helpful. Welcome back any time! Oslo Visitor Centre
Written December 29, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

3432Sandy57
Middletown72 contributions
Jun 2015 • Couples
We stopped there several times to look up or ask about something. It is a popular place so you have to take a number but the staff was very friendly and informative
Written November 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for you much appreciated freedback. We are happy to hear that you were satisfied with our service and that our staff helped you finding your way around our city on several occasions. Welcome back any time Best regards Yuri Oslo Visitor Centre
Written November 9, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Oslo Visitor Centre - All You Need to Know BEFORE You Go

Frequently Asked Questions about Oslo Visitor Centre

Oslo Visitor Centre is open:
  • Mon - Fri 9:00 AM - 4:00 PM
  • Sat - Sat 10:00 AM - 4:00 PM
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