Oslo Visitor Centre

Oslo Visitor Centre

Oslo Visitor Centre
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
Closed
About
We are the official Tourist Information Office in Oslo. We are located by the Central Station, inside newly refurbished Ostbanehallen. We can help you with the Oslo Pass: your ticket to museums, transport, activities in Oslo. Tickets for local public transport, NSB trains, the Flytoget Airport Express Train, Norway in a Nutshell and other excursions. Tickets for sightseeing tours in Oslo by bus and boat. Tickets for concerts, sports and other events sold through Ticketmaster and Billettportalen. Hotel booking: We can book hotels and other accommodation in the Oslo region. Currency exchange We are open even when the banks are closed. Free city maps and brochures We have free city maps, the Oslo Guide, and brochures for activities, attractions and sightseeing tours. Personal suggestions and advice: Our employees know and love Oslo, and will do their best to help you make the most of your stay. Free WI-FI! Connect with your own phone, tablet or laptop. You will also find different screens and tablets in the Oslo Visitor Centre where you can find information and inspiration for your visit.
Duration: < 1 hour
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The area

Address
Neighborhood: Sentrum
Sentrum, the central hub of Oslo, is a tapestry of rich history, modern attractions, and cosmopolitan charm. Iconic landmarks like the Oslo Opera House and the National Gallery punctuate the skyline, inviting cultural enthusiasts to indulge in world-class operas and a vast collection of European art. Culinary explorers will appreciate the plethora of dining options, ranging from traditional Norwegian fare at cozy bistros to international cuisine at chic eateries. The neighborhood is well-connected with extensive public transport links, including buses, trams, and trains, making exploration seamless. For those who appreciate a blend of history, culture, and modern city life, Sentrum is a compelling choice.
How to get there
  • Jernbanetorget • 2 min walk
  • Grønland • 6 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles662 reviews
Excellent
411
Very good
166
Average
56
Poor
17
Terrible
12

Tasha E
144 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
Firstly, I would recommend arriving early to avoid any big queues. We reached the centre around 9 and were #3 in the queue. We waited less than 5 minutes to be served.

An aesthetically pleasing space with friendly, helpful staff. There were three on-site. They answered any questions we had (mostly about transportation options to the airport the next day). 100% recommend getting the Oslo Pass if you want to see a lot of the city’s exhibitions and plan on using the bus to traverse it.
Written March 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brian D
Denver, CO2,381 contributions
5.0 of 5 bubbles
Aug 2022
The staff was very helpful. When arriving in Oslo at the airport, purchased the Oslo City Pass in advance online. Purchased a discounted train ticket to get from airport to central station. The discounted ticket was available because of the city pass. Unfortunately, the city pass wouldn't load on the mobile app. Immediately received a response on the app and was informed there were some technical issues and I would need to purchase the city pass again and they would refund my original purchase. Unfortunately again, this did not work. The staff tried one more time and the city pass just wouldn't load. Fortunately, I was traveling to central station and that is where this visitor center is located. I stopped by the visitor center and they took care of everything for me. I had to use a paper pass for all 3 days, but I got used to that pretty quickly and was able to enjoy my entire time in Oslo thanks to the support that was provided at this location. I would still recommend the online city pass because that allows for a discount on the train from the airport. If you buy your city pass in-person, you miss out on that discount. No need to worry because they will take care of you here if you have any issues with the app. One thing to note is there may be a take-a-number system, so be sure to check for that before heading to the counter. Don't forget to ask for a map as well!
Written October 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coryy20
Port of Spain, Trinidad6,346 contributions
5.0 of 5 bubbles
Nov 2022 • Solo
This was the first place I visited after arriving from the airport to the city center train station. It is on the ground floor about 8 feet from the exit/entrance door. There was a line but it moved quickly. The young lady who assisted me pointed where I could easily access the bus to my hotel and I was much appreciative that there was a service at the station.
Written August 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PicMorDaisies
Edmonton, Canada861 contributions
3.0 of 5 bubbles
Jun 2022
The visitor center is smaller than I had expected and there was a bit of a line to see one of the staff. But they did have helpful information and maps. We also bought our 2 day Oslo City pass there and we certainly made good use of the pass which included a very large number of museums, points of interest and transportation.
Written August 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mioule06
Cannes, France64 contributions
1.0 of 5 bubbles
Dec 2024 • Family
If you want to enjoy Christmas in Oslo, avoid being there as a tourist for Christmas. That sounds weird but it is reality. The local tourist office showcases nice events and restaurants, but everything stops on the 23rd. Even public transport for one long day. The rest for at least 3 days and very often until Jan 3. All the shops and at least 95% of the restaurants. Even food shops! Only a couple of museums are open. Streets are completely dark and empty despite some decorations in the street. You end up doing long walks to finally be happy to eat at a fast food you would never enter otherwise. And even these are extremely expensive. The weather is glooming. This is not at all the place to enjoy a Christmas trip, these guys do not matter about tourists. This is so not professional! I hope they enjoyed their family reunions. We did not.
Written December 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Irishrover m
Brisbane, Australia579 contributions
5.0 of 5 bubbles
Dec 2019
The Visitor Centre is well placed in the centre of the city, opposite good hotels and eateries...in the square.
They opened at 9 a.m. and readily supplied us with information needed to buy the Oslo Card, which was good for 48 hours enabling entry to many museums, transport etc.
Having the card is a real bonus, money wise, and also for convenience.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your much appreciated feedback. The Oslo Pass is the most convenient way to travel with public transports and visit museums and attractions in the city. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
Written January 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

drccds
Minneapolis, MN121 contributions
5.0 of 5 bubbles
Sep 2022
This is small but the staff here approached me asking if they could help. I was fresh of the plane and they were very helpful indeed. I ended up going back a couple days later for something and they were just as helpful then. Thumbs Up.
Written September 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DadandCab
Coffs Harbour, Australia1,345 contributions
5.0 of 5 bubbles
Feb 2023
We dropped in here a couple of times and the service was always swift, informative, good humoured and very helpful. As with most places in Oslo, excellent English spoken. Highly recommended to help you get the best from your stay.
Written February 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

uncvcutraveller
Riverside, IA566 contributions
5.0 of 5 bubbles
Oct 2023 • Solo
I was able to find the place with no problems. There was no line and I bought a 3 day pass. The person told me how to get my next destination and I did not even get lost there. Would recommend this place if you plan to visit many sites in Oslo.
Written October 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aussie252
Perth, Australia296 contributions
5.0 of 5 bubbles
Dec 2019
This visitor centre is located within the central train station and easy to find. It’s also very busy. The lady we spoke to was extremely helpful and provided suggestions outside our queries. Very useful for getting public transport advice and determining if an Oslo Pass is suitable for you.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your much appreciated feedback. We are happy to hear you found our staff helpful and friendly. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
Written February 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Oslo Visitor Centre (2025) - All You Need to Know BEFORE You Go (with Reviews)

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