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Arctic Explorer

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Tromso, Norway
About Arctic Explorer
Whalesafari, northern lights and fjord cruises by boat from Tromsø city centre. Svalbard Cruise to Barentsburg and Pyramiden from Longyearbyen. 4 and 5 day cruise in the Hidden Fjords of Northern Norway. Expedition Cruise Svalbard.
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Arctic Explorer
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All reviews humpback whales whale watching big boat biscuits herring boat trip smaller boat russian guide whale safari killer whales late january respectful distance comfortable trip rib boat northern lights polar bear hump backs
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1 - 10 of 197 reviews
Reviewed 3 days ago via mobile

I’ve read a few of the negative reviews on here but our experience was not only 100% positive but the memory of the day with be talked about by us and remembered forever. From the minute we set off the staff were looking after us,...More

Date of experience: December 2019
Thank Paul175T
Reviewed 4 days ago

Great staff, I arrived in Tromsø in a bad weather and looking forward to the Northen Lights, they could sell me everything but they didn't, they were sincereous about the clouds and the possibility to not see the Aurora. And as they said, I didn't...More

Date of experience: December 2019
Thank Ricardo V
Reviewed October 16, 2019

Very comfortable trip to Pyramiden, unfortunately no polar bears spotted on the way. Very interesting and memorable experience visiting Pyramiden.

Date of experience: July 2019
Thank Alison W
Reviewed August 12, 2019 via mobile

It was a perfect trip with amazing weather so the trip to pyramiden we had so great time. The guides and captain on the ship was so nice and i could join them for many nice talks in the cabin. Super interesting trip. On the...More

Date of experience: August 2019
Thank johanekenstierna
Reviewed July 4, 2019 via mobile

I booked a trip with Aurora Explorer from Longyearbyen to Barentsburg & Pyramiden. The service was as expected and they offered what they say: pick-up by bus, tea, coffe & gingerbread cookies, lunch (dried hiking food, the chicken curry with rice was tasty) and an...More

Date of experience: June 2019
Thank asanz94
Reviewed February 14, 2019

I must say that after my Icelandic experience I was prepared to worst: no whales, sea sickness, snowy storm and so on, my husband even refused to go at all. But I had an itchy feet and took my son with me (he was the...More

Date of experience: January 2019
Thank AnnBorisdottir
Reviewed February 6, 2019

I have more than one thing to say about this company. Until recently, my opinion was rather good. Their best asset appears to be the Aurora Explorer boat that can travel quickly and efficiently. I've been on whale watching tours on Aurora from Tromsø, as...More

Date of experience: January 2019
Thank OnAir184877
Traveler819626, Kundeansvarlig at Arctic Explorer, responded to this reviewResponded February 10, 2019

Hi Thank you for your feedback. It is true as you said, we have struggled to find your payment, to be able to refund you from the correct place. But I belive that it is all fixed now as we manage to find out that...More

Reviewed February 2, 2019

We took the trip on the 31st January which is the last day of the whale watching as this is the time of year the whales start to head back to the Southern Atlantic waters. We'd booked the Whale watching with the additional RIB boat...More

Date of experience: January 2019
Thank Snarltravels
Traveler819626, Kundeansvarlig at Arctic Explorer, responded to this reviewResponded February 5, 2019

Hi Thank you for your feedback, we are glad to hear you enjoyed our trip :) Hope to see you onboard again.

Reviewed January 20, 2019

I took the Aurora Explorer day tour plus the RIB option so I could see the wildlife up close. It was really worth the extra cost! The Aurora Explorer is a comfortable catamaran and the trip to the whale watching area was quite smooth except...More

Date of experience: January 2019
1  Thank HugoLeitao
Reviewed January 4, 2019 via mobile

Had an amazing trip on the 4/1/18. The guide (sorry forgot your name!) was so passionate and friendly, a bonus was seeing the lights! An excellent trip!

Date of experience: January 2019
Thank R933DMsand
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May 8, 2019|
Response from Traveler819626 | Property representative |
Hi, it depends on availability. We recommend booking in advance. For booking use Visit Svalbard booking calendar :)
August 25, 2017|
Response from ArunK3624 | Reviewed this property |
Hello, Apologies, I am not entirely sure of the answer to this question. I would suggest to call the companies, that run the boat tours, directly and check with them. These boat tours are mostly seasonal and hence need to... More
December 27, 2016|
AnswerShow all 9 answers
Response from Abhishek D | Reviewed this property |
I would agree to what others are saying. In Tromso your chances of seeing Northern Lights is good even with KP 0 but you can be seen them only in clear skies. Car/Mini bus provides more mobility and so it can take you to... More