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Certificate of Excellence
Traveler Overview
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible1%
Travelers talk about
“tourist office”(63 reviews)
“book tours”(19 reviews)
“souvenir shop”(10 reviews)
Welcome to Visit Tromsø, the Tromso Tourist Information Centre. We look forward to help plan your stay and offer extensive knowledge of the area. Our knowledgeable hosts speak many languages. You can book activities, car rental, accommodation and...more
Samuel Arnesens gate 5 | Pb 311, Tromso 9008, Norway
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Reviews (1,449)
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All reviews tourist office book tours souvenir shop northern lights whale watching dog sledding cable car queue tourists postcards companies nok norway activity reindeer arctic aurora
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1 - 10 of 873 reviews
Reviewed 2 weeks ago

I was surprised to find you could review a tourist information office but here we go. One of my tours was cancelled at the last minute and the second options I had researched were all fully booked by that point. I really didn't know what...More

Date of experience: March 2019
Thank violet339
Reviewed 4 weeks ago via mobile

We visited the tourist office three times in four days in tromso. They were always polite helpful and accommodating to us and when we needed to refund a ticket they helped us to get it done. The Norwegians are very nice people and very friendly....More

Date of experience: March 2019
Thank Abintah Z
Reviewed March 31, 2019 via mobile

I wanted to say a HUGE thank you to Tromsø tourist office for being so helpful in booking our once in a lifetime evening trip in the hope of seeing the mysterious Northern lights. The lady I’m so sorry I didn’t note your name )who...More

Date of experience: March 2019
1  Thank 14jackih
Reviewed March 25, 2019

The staff at the tourist information were very helpful and knowledgeable. A valuable asset when visiting a new location

Date of experience: March 2019
Thank Blackbunny027
Reviewed March 21, 2019 via mobile

Lots of info on anything and everything. All you need to know for booking trips and really helpful staff. 👌

Date of experience: March 2019
Thank jonesthecat
Reviewed March 21, 2019

it tuuk us some time to find it but this is a very good tourist center with very friendly staff and good tips for everything you can do in the region.

Date of experience: March 2019
Thank Jan D
Reviewed March 12, 2019

I did not rate it compared others around the world. Nothing in there that I could not have googled and the gifts are overpriced.

Date of experience: March 2019
Thank Julia W
Reviewed March 11, 2019 via mobile

Competent, smiling, patient, honest and extremely kind: by far the best touristic service I ever experienced. M.

Date of experience: March 2019
1  Thank Maresciallonemo
Reviewed March 8, 2019 via mobile

We booked two tours for the same and the next day. Staff was very friendly and showed us great options!

Date of experience: March 2019
Thank lnueckel
Reviewed March 6, 2019

We booked most of our trips through VisitTromso website in advance of our visit to Tromso. Good thing as it takes some time to get to the booking agent at the desk. All visitors take a numbered ticket and wait for their number to be...More

Date of experience: February 2019
Thank helenbA8330KD
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Questions & Answers
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March 7, 2019|
AnswerShow all 7 answers
Response from helenbA8330KD | Reviewed this property |
Hello Mandy. the Visit Tromso website is really great for booking trips in advance or you can wait until you go to the tourist infirmation centre in Tromso harbour. Be prepared to spend time waiting your turn there. The... More
January 18, 2019|
AnswerShow all 3 answers
Response from MeghanBB | Reviewed this property |
There are amazing tours from Tromso that take you out into the countryside to experience the midnight sun in nature, but if you take the cable car to the top of the city you should have great views, too!
November 25, 2018|
AnswerShow all 3 answers
Response from Stockers104 | Reviewed this property |
Hi, best time to see the Northern lights in Norway is October - March so I think you may miss them as for the Whales October - January so again you may miss them. Norway is an amazing place & Tromso is beautiful so even if... More