Tromso Outdoor
Tromso Outdoor
5
Ski & Snow ToursBike ToursGear RentalsNature & Wildlife Tours
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Tromsø Outdoor Activity and Rental Center is the biggest rental center in Norway providing top notch equipment and fun-filled outdoor activities. 1st of November to 31st of March - Guided Cross Country Ski Trip in Tromsø 3 hours beginner ski course - Guided Snowshoe Trip on Tromsøya 2 hours very easy trip suitable for everybody - Guided Snowshoe Hill Hike on Kvaløya 5 hours hike for those who seek a challenge 1st of June to 30th of September - Explore Tromsø by e-bike, departure guided ride on electric bike - effortless cycling through hidden paths of Tromsø . At our Rental Center you can rent a variety of winter and summer sport and outdoor equipment: - Skis (XC and touring), snowshoes, toboggans; - Avalanche safety equipment; - Winter clothing packages and winter boots; - Tents, sleeping bags, tripods, headlamps, reindeer skins, thermoses, backpacks; - Bicycles: electric-, touring-, mountain-, road-, fat-, and winter bikes with studded tires.
Tromso, Norway

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Tours and Tickets by Tromso Outdoor
Travelers talk about
(5 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles713 reviews
Excellent
608
Very good
80
Average
10
Poor
9
Terrible
6

A_e_C-47
Rio de Janeiro, Brazil22 contributions
5.0 of 5 bubbles
Nov 2019
We went to Tromso last November and rented all our winter clothes with Tromso Outdoor (we live in Brazil and buying winter clothes suitable for a norwegian winter is unthinkable - we would barely use them again). We used the delivery service they have and everyting went very good: they were punctual, all clothes were in good conditions, and the delivery service worked perfectly. We highly recomend them.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review of Tromsø Outdoor clothes rental A_e_C-47. It is lovely to read we meet your expectations. I hope you had a great time visiting the Arctic and to see you back in the future.
Written January 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

guysela2
1 contribution
4.0 of 5 bubbles
Nov 2021 • Family
Winter clothing rental
Your service was excellent. At the same time, I think the inner padding and heating of the gloves and shoes should be checked. All the inner lining seems to have worn out and this has damaged the insulation from the heat.
Written December 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! Thanks for your review. Great to hear you received good service and thank you for the feedback on the gloves and boots. We will check the boots and gloves and make any replacements as needed. Regards, The TO rental team.
Written December 27, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rebecca A
Stockport, UK8 contributions
5.0 of 5 bubbles
Jan 2024 • Family
My daughter and I did the guided snowshoe hill hike on Kvaløya in January 2024. Everything about the trip was brilliant - we were collected on time, we were given lots of really interesting information, the equipment we used was all new and good quality,but most importantly the guide (Mikkel) was very friendly and helpful - he absolutely made the trip even better!! We were in a group of 7, with 3 different nationalities in total. I thoroughly recommend this trip, and I also recommend Tromso Outdoor as well. Over our stay we went into their shop a few times, and hired items on a couple of occasions - they were always friendly and helpful.
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DEBBIE W
Market Deeping, United Kingdom26 contributions
2.0 of 5 bubbles
Jan 2020
We hired outdoor clothing for our 3 day trip to Tromso. Booked on line before leaving the UK.
Found the website difficult to navigate. In the end as I hadn’t received the confirmation contract I rang direct to confirm.
On arrival the clothing was delivered as arranged, however we had an extra pair of gloves and incorrect size of boots which made our first day and activities uncomfortable for my husband who needed to squeeze his feet into a size too small .
The order information is not clear regarding delivery and collection , having ordered clothing for 2 people , I wrongly presumed that the delivery / collection would be for 2 packages. I paid for what I presumed to be correct to find when actually checking with the shop when changing our wrongly sized boots , that collection was not included and we were expecting to pay a further 100 krone for the collection as we actually had 4 packages.
In summary the customer service by Tromso Outdoor rental is poor , with incorrect items delivered , no apology and no offer of goodwill to collect the items on our departure free of charge for inconvenience caused.
If you plan to use this company I sugg3t you check and double check the items that you are predefined and the arrangements for collection delivery etc
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Debbi,  first of all I would like to apologize for all the inconvenience our service have caused for you and for letting you to leave Tromsø feeling disappointed. That should not happen and I am really sorry for it.  I also must admit that our website at this point is not easy to navigate when you need to book the delivery and that is also something we would like to apologize for. Unfortunately there are no really good booking systems available for us that can be used for booking of activities, rental services and some sale products and we had to compromise with some functions. That is not perfect and we keep on working to improve all the time when we find any new opportunities. We are aware of this problem therefore we try to follow up most of the orders by email as well, same as if your case. When it comes to your other points you listed I hope it will be fine that I contact you one of the following days with few more questions. I have checked on details of your booking and our delivery and I found out that we delivered all the items exactly in the sizes you ordered (and one pair of gloves extra unfortunately). You also did order only a delivery service, that costs the same for one and two clothing packages and that is how it was counted. When you sent the rental contract by email before you arrived we saw that you wrote dates for both delivery and pick up (that was not ordered with us) and Rob sent you an email with requests about it, but we got no feedback from you.  We have changed the unfortunate boots for bigger ones on the spot when you came, but of course we understand the problem that your husband was suffering many hours in too small boots.  Since I feel that we did provide service in accordance to your order I would like to find out on which point our work routine failed, so we can avoid such situation in the future and bringing disappointment to other guests. When it comes to arranging the pick up for you free of charge I regret that our team did not come up with such suggestion in your case, and only explanation I can give is that we followed our routines. We apply service fee for the delivery and for pick up if both services are needed.   However we evaluate our routines regularly and we will take your feedback with us. Therefore I still hope to have a chance to talk to you to find out details of our misunderstanding of your order so we can try to correct this on our website and routines.  Hope to speak with you, Kasia
Written January 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peachy111
Goettingen, Germany48 contributions
5.0 of 5 bubbles
Jan 2020 • Friends
Party of 8 rented showshoes. Fitting and instructions were quick, easy and competend by very friendly and helpful staff. They even give recommendations for suitable terrain including the next bus stop and departure time. Prices are fair, equipment top.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Many thanks for this review, it is a pleasure for us to hear such feedback of our work. Hope you had a great snowshoe experience!
Written January 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ramky2017
Bengaluru, India12 contributions
3.0 of 5 bubbles
Feb 2020
We rented Arctic outfits from this shop. Nice costumes which helped us during our trip in Tromso. Very friendly people assisting customers. Prices are slightly higher but without the clothes we could have freezed in Tromso.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Ramky, thank you for your feedback. We are happy you liked our service and our clothes let you make it through freezing winter in Tromsø. Helping people cope with Arctic conditions is our main goal along with making them spend as much active time as possible. I am sorry you feel disappointed with our prices and I would like to leave a small explanation about our perspective. We must be in balance between products being affordable for our guests and surviving on a competitive market. Many of the visitors feel it that it is expensive to travel in Norway, but the most of the local companies feel it too. We aim to offer fair salaries and as far as possible stable work conditions to our employees. Our guests are provided not only with the gear, but also with our time and in most cases really good advice on what to do, tips for the tour and assistance in planning. We also need to consider costs of exchanging equipment for new, fixing it and maintaining after rentals, promotion, booking system, training for our team and ideally we should make a profit too ;)  Our rental prices are also a result of the prices of the equipment we buy. Our clothes are made by Stormberg, a Norwegian company, and our boots are made by Kamik, a renowned outdoor company from Canada. We have them in a high regard for their quality as well as sticking to fair trade practises. And it also comes with a price that cannot be compared to products available in many places that are not possible to reuse or rely on.  I hope that will be helpful as an explanation on how our company works and what affects the prices. We still believe that we bring to our guests possibility of experiencing winter, snow, sports and great fun for lowest possible costs, and saving good deal of cash that would have to be spend on single use items otherwise. We hope we will manage to stay in Tromsø as long as our guests come back with a smiles on their faces, even thou we are always challenged by marker we have here. I hope you had a good time in Tromsø and left with wonderful memories and that we may meet here again.  
Written February 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joanne B
Gosport, UK3 contributions
5.0 of 5 bubbles
Feb 2024 • Family
We really enjoyed our trek with Mikkel and Tromso Outdoor. My family of four did the snowshoe hike and it was a truly wonderful experience. We had beautiful weather and found the guide to be really knowledgeable, experienced and passionate. The hike was as described but the views were more wonderful then we could have imagined. Thank you Mikkel for a wonderful day we would highly recommend it to anyone visiting Tromso and will definitely be back to experience more.
Written February 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gunther S
3 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
We did the Guided snowshoe hill hike on Kvaløya operated by Tromsø Outdoor and booked through visittromso.no it was a fantastic 4.5 hour trip with our guide Didi who was extremely knowledgeable and entertaining at the same time. We had a wonderful hike up in a stunning scenery. You do not need any prior experience and only a moderate level of fitness is required. Absolutely to be recommended to anyone who seeks an unforgettable outdoor experience.
Written March 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter G
Atlanta, GA5 contributions
5.0 of 5 bubbles
Jan 2020
The individuals at Tromso Outdoors were great. I rented crosss country skiis and as I am experienced in X-C skiing, they told me which bus to take and where to find excellent X-C ski trails in a valley behind the cathedral. My wife and another couple took guided snow shoeing trips that were well run. I trust this small company and they are A+ trying to please.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, thank you for your kind words and a high grade. I am happy you enjoyed your skiing, what better place than our white city! Trails in Tromsdalen, that is the name of this valley, are less busy and more covered from winds than these above the city. And what a great travel management with group splitting. It is wonderful that the rest of your party had fun on our trip. Yes, we are small, but all of us, the rental centre staff and guides, and even our management, work hard to create huge memories. May the kind spirit of Tromsø stay with you. And if it disappears, just come back any time to fill it up.
Written February 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Uma V
42 contributions
3.0 of 5 bubbles
Feb 2020 • Solo
I really appreciate that there are a place to offer the service of rent gear for the extreme weather. I'd like to suggest to take care a little more of the clothing handed. The Coat that I rented had an unpleasant odor. I tried to clean it in order for me to wear it, other than that, everything was perfect! Thanks for being there!
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, thank you very much for your review. Reviews like yours are very important for us. They make us work harder to deliver better service and point out where we should improve.  I am happy to hear you liked the warmth of our clothes, and I am very sorry that you were supplied with a jacket you perceived as smelly.  It is unacceptable and should not have ever happened. We do our best to deliver our clothes tidy and ready to wear and I apologize we failed you and you found yourself in an uncomfortable situation.   We are always as flexible as possible when it comes to a size change or any other issue with our equipment being result of our possible mistake.  We have well over 100 jackets in stock and in spite of our efforts it seems we missed problem with this one. If you have had contacted us about the odor we would have exchanged a jacket to a fresh one right away, same as we do in every case of trouble with our equipment.  I am very sorry that is did not happen in your case and hope that if you happen to come to Tromsø again you will give us a possibility to provide you with a better experience. We will be happy to supply you with the clothes free of charge hoping it can at least partly make up for your discomfort this time.  I hope you have great memories from Tromsø regardless.
Written February 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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