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Arctic Guide Service Tours
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Traveler Overview
  • Excellent77%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible2%
Travelers talk about
About
You find us at three locations in Northern Norway - Lofoten, Tromsø and North Cape. We offer tours in a wide range of languages and help you arrange customized tours according to your wishes and preferences.
Suggested duration: < 1 hour
Contact
Bankgata 1, Tromso 9008, Norway
Website
+47 922 07 901
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Reviews (574)
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All reviews hot chocolate and cookies northern lights chase camera settings take pictures clear skies weather conditions finnish border student discount different locations other companies solar activity bus tour knowledgeable guides nothern lights first night warm up booked this tour
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1 - 10 of 409 reviews
Reviewed 6 days ago

Sunday 13/1/2019. Bus full of fellow expectant hunters but, having been disappointed in Iceland almost exactly a year earlier and having listened to the guide’s less than optimistic forecast of seeing much, we drove northwards for over an hour and a half to Hessfjord. Within...More

Date of experience: January 2019
Thank Khan3012
Reviewed 1 week ago

The guide told us many things and helped us out with our camera's. You can rent tripods for around 10€, which is very handy. We drove all the up to Finland to find a clear sky. They really did their best to find clear skies....More

Date of experience: January 2019
Thank MahaloMay
Reviewed 2 weeks ago

We selected the big bus shuttle bus instead of the mini bus due to our budget. However, this company was still very professional in leading us to the location where we can see the northern light. We were lucky on December 20, 2018. We saw...More

Date of experience: December 2018
Thank yingmengyin
Reviewed 2 weeks ago

Very grateful you could take our large group at short notice after their original tour was cancelled (different location, company and date). Comfortable coach with a loo, didn't have the advertised WiFi though, but did provide hot chocolate and cookies. Great knowledge base about the...More

Date of experience: January 2019
Thank Lou S
Reviewed 3 weeks ago via mobile

Simply amazing. The two most important points for me - the guides were passionate about the region and northern lights - both Sergei and his assistant. And second, they waited half an hour more for us to allow us to see heightened activity late in...More

Date of experience: December 2018
Thank DRV81
Reviewed 3 weeks ago via mobile

A fantastic evening, thanks to our guide we saw an amazing and spectacular light show. His experience and patience were second to none. Highly recommended. Photos he took of us were out of this world.

Date of experience: December 2018
Thank lynnie c
Reviewed November 30, 2018 via mobile

Fantastic experience with our fantastic guide Nao! Excellent company and excellent tour. Thoroughly recommended.

Date of experience: November 2018
Thank hicks64
Reviewed November 30, 2018 via mobile

29 Nov 18 - weather conditions really challenging Whilst our chances were less than 10% we did at least get to see a weak showing through the camera lens. That was only through the determined efforts of the guide and especially the driver. Driving out...More

Date of experience: November 2018
Thank dandtwright
Reviewed November 28, 2018

After going in 2012 with this company (see review from that time), I returned with my wife for another trip, hoping to see the lights but as always nothing is guaranteed, that's nature. On the first night the weather was against us but we went...More

Date of experience: November 2018
Thank DomField
ArcticGuideService, Sales and booking coordinator at Arctic Guide Service Tours, responded to this reviewResponded November 29, 2018

Thank you so much for the 5-stars, Dom! We appreciate you joining us on tour again, and happy to hear that you had a good experience. As you know the weather can be quite challenging, so patience is key when it comes to chasing the...More

Reviewed November 17, 2018 via mobile

Many thanks for a great tour. Top guide Sergei who helped us are the Araura. Recommended. For start to finish it was very professional and with hot drinks and cookies an added bonus.

Date of experience: November 2018
Thank steve54carter
ArcticGuideService, Sales and booking coordinator at Arctic Guide Service Tours, responded to this reviewResponded November 29, 2018

Thank you for joining us on tour, Steve! Happy to hear that you had a good experience on our northern lights chase, and that you got to experience the magical lights. Your kind words and rating are really appreciated!

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Questions & Answers
Ask a question
AndreaS1694
February 19, 2018|
Answer
Response from Simone090681 | Property representative |
At the end of March there is still enough darkess, there is therefore still chance to see northern lights! The rest depends on clear sky and activity that nobody is able to predict with such an advance. We we make forecast... More
1
Vote
StockportNeil
September 20, 2017|
Answer
Response from Simone090681 | Property representative |
When we make a forecast, we only talk about tonight and tomorrow. Anything that we say about the day after tomorrow is more a guess than a real serious forecast. It is therefore very difficult to estimate right now, how the... More
2
Votes
332shirinl
September 12, 2017|
AnswerShow all 2 answers
Response from Simone090681 | Property representative |
Potentially, in Northern Norway, you can always see Northern Lights as long as you have these 3 basic conditions: 1. Darkness - Never really a problem from mid-September to late March 2. Clear Sky - Not predictable unless... More
0
Votes