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Arctic Guide Service Day Tours

Certificate of Excellence
Sponsored by:
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Address: Bankgata 1, Tromso 9008, Norway
Phone Number: +47 922 07 901
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TripAdvisor Reviewer Highlights

Read all 342 reviews
Visitor rating
  • 250
    Excellent
  • 60
    Very good
  • 13
    Average
  • 6
    Poor
  • 13
    Terrible
Northern lights visit

We saw the northern lights so obviously it gets 5*/5* so I will try and review based on other things. The student rate is a fair (£65) price for the amount of time you get to... read more

5 of 5 starsReviewed 2 days ago
cjd8246
,
Nottingham, United Kingdom
via mobile

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342 Reviews from our TripAdvisor Community

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Nottingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We saw the northern lights so obviously it gets 5*/5* so I will try and review based on other things. The student rate is a fair (£65) price for the amount of time you get to chase the lights (7 hours). The coach was really modern with heating so you could go and warm up at any point. There was... More 

Helpful?
Thank cjd8246
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked an excursion to see the northern lights and eventhough we finally didn't see them due to low activity and awful weather, the guide and the driver drove us really far away and to several spots in order to try to find them. It was nice that they never gave up during those 7 hours!

Helpful?
Thank Alexandra B
Chorley
Level Contributor
77 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Managed to join a northern lights tour very, very last minute and glad I did. Anita gave us excellent information on the drive out (which took us to the Finnish border) and was helpful and knowledgeable (and also gave great advice for adjusting our cameras), The lights let us down a little bit, faint and quick to disappear, but at... More 

Helpful?
Thank ChorleyDave
Dorchester, United Kingdom
Level Contributor
46 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Initially the office was a little hard to find. It is a small office tucked away behind the Radisson Hotel. You need to get there early if you are going to ride on the snowmobile as you need to get kitted out with warm gear. Once there our guide Cecile was very friendly and helpful. There were only 8 of... More 

Helpful?
Thank Sallychristine48
Bolton, United Kingdom
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked on a two night northern light chase with this company. You need to check in on your tour prior to going on it. The offices are located near the Scandic hotel behind Yonas restaurant (directly behind Radisson hotel). Staff very friendly and helpful. Thank you to Geir and Naoyuki for their expertise on each of our nights! Complimentary hot... More 

Helpful?
Thank Matthew M
Berkhamsted, United Kingdom
Level Contributor
17 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little disorganised to start with but ok once we got going. We drove about 45 mins away to a beach with good all round views. We did see the lights and over about a 4 hour period we saw about 15 seconds of lights like you see on the photos. Most of the time it looked like whisky cloud.... More 

Helpful?
Thank Ccie1793
Birmingham, United Kingdom
Level Contributor
3 reviews
3 attraction reviews
5 of 5 stars Reviewed 2 weeks ago

We have been out with AGS four times now during the last two years. Excellent staff who are very helpful with advice on the activity of the Aurora on the day, and very knowledgeable guides on the coaches. We have had two amazing experiences where the Northern Lights were outstanding. Highly recommended to anyone visiting Tromso who wants the see... More 

Helpful?
Thank ArcticTraveller16
Whittier, California
Level Contributor
10 reviews
5 attraction reviews
5 of 5 stars Reviewed 2 weeks ago

This was a last minute decision as they had room. This was a 40 person bus trip to chase lights. Overall this Tour was excellent, the bus was nice and clean (charter bus) , Sarah was excellent. The overall adventure was perfect because they took us out around 6 and we came back at 1 am. When we went chasing... More 

Helpful?
Thank Pgenuine
Nottinghamshire, United Kingdom
Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent night,went to different locations.Anita was informative,and interesting. At one location ,had hot chocolate and cookies. Anita was patient and genuinely interested for us to see the lights.She took photographs and emailed them to us. At our 1st location we waited on a hill for about 30 minutes,decided to go back to the coach,as we were cold,and there they were.AMAZING.They... More 

Helpful?
Thank alexandra h
Singapore
Level Contributor
17 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Amazing experience feeding the reindeers and riding the snow mobile. Was rather apprehensive at first with the snow mobile - the guide was a Sami man and that was really cool. I had so much fun on the snow mobile. Beautiful scenery! Took some amazing photos and spent some time warming up in the Sami cabin with a real nice... More 

Helpful?
Thank pathogen4

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?