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Big Bus Vienna

Big Bus Vienna

Big Bus Vienna
4
About
On the Big Bus sightseeing tour you will discover Vienna's rich history through our informative personal commentary. Tour includes: Hop-On Hop-Off, 24,48 or 72 hour ticket, recorded commentary.
Vienna, Austria

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Tours and Tickets by Big Bus Vienna
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles2,170 reviews
Excellent
1,043
Very good
583
Average
227
Poor
139
Terrible
178

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Sue T
5 contributions
5.0 of 5 bubbles
Feb 2020
Great way to see the city. The three routes overlapped at some stops and the first bus to arrive would wait for the second before moving off. This helped as we had 'showers', otherwise known as stair rods in England, and so one was able to wait in the dry.
Thanks particularly to the guys who let us stay on board at Museums until the next red route bus arrived, even though it was their lunchtime, because it was tipping it down. It is that sort of service that makes all the difference.
Also buying your tickets to Schonbrunn really speeded up entry.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear sueonsafari! Thank you for your wonderful review. Great that you understand our service to discover and explore the city of Vienna. We give you a good overview about the most important points in Vienna and additionally you hear and learn a lot about the city’s history when you listen to our commentaries and we are happy that you liked the customer service of our staff to make your journey easier and comfortable. Thank you for your time to write a feedback about our service. Kindest Regards Big Bus Vienna
Written February 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sabir C
Bengaluru, India115 contributions
4.0 of 5 bubbles
Feb 2020 • Couples
Operates in 3 routes - blue red and green with 30 minutes interval. English commentary is available in double deckers bus with roof covered. Nice warm bus for the winter, overall great experience. One need to plan ahead as places like The Opera House (in red route), Museums Quartier (both blue and red) or Belvedere (in blue) takes time to explore. Best download the BigBusTours app.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear sabirc2016 ! Great to read that you can used our service to explore our city and you liked! Good that you used our service with the app to see where when is the next bus coming and that you liked the commentaries. Kindest regards Big Bus Vienna
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Liria M
3 contributions
4.0 of 5 bubbles
Oct 2021 • Couples
We did the Walking tour in Vienna. Claudia, the guide, made the whole visit very interesting and fun. She kept an easy pace to follow and at each stop she provided lots of info without overwhelming us. She was kind with a nice sense of humour. We enjoyed and learnt a lot!
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 844liriam! Great, thank you for sharing your feedback with us. We are glad to read that you found our service fun and informative. We will gadly forward your words to Claudia, thanks! regards Big Bus Vienna
Written November 2, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elz
1 contribution
5.0 of 5 bubbles
Feb 2020
We did a free walking tour on Saturday with Jekaterina as our guide. Telling an interesting story and keeping all the people engaged can be a hard job. Jekaterina had no difficulties with this. She will tell you about Vienna’s history, food culture, the buildings and artist that lived there as well as the dark sides of Vienna’s history. On top of this you get free tips on where to eat or activities to do for your stay in Vienna.

I highly recommend starting your trip with a walking tour under the guidance of Jekaterina. (the trip took us 2,5 hours, so take some water and go to the toilet before you leave ;-)
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear elzCo! Thanks a lot for your positive review here on Tipadvisor and thank you for your compliment on our staff. We are happy that you were satisfied - we will forward your praise to Jekaterina! regards Big Bus Vienna
Written February 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Zahra E
Casablanca, Morocco148 contributions
4.0 of 5 bubbles
Jan 2024 • Couples
We took the 2-day pass and it was useful for doing the different city tours. It is true that we say that it is quite expensive and that at this price we could also take a few taxis, but at the same time we liked the experience of the audio on the bus with the history of the city, we liked to tell ourselves in certain places that we were going to take the bus again to go elsewhere by repeating ourselves well. In short, it’s a little expensive but it’s interesting to do!
Google
Written January 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Zahrael, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Big Bus Tours Vienna! Best wishes, Big Bus Tours Vienna
Written February 5, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kathy O
Gloucester, UK29 contributions
1.0 of 5 bubbles
Dec 2022
Booked a 3 day tour in Vienna late on a Sunday, travelled to Heathrow on the Monday to be told our holiday was cancelled. Emailed Big Bus Tours to cancel our ticket, no reply. Messaged them on Facebook, no reply, replied to their posts on Facebook, no reply. Zero customer service so would give them a zero if possible. Advice to all, if you're going to book something, do it online on the day. You'll get the lower price and know you're going to be doing the tour.
Written January 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kathy O, Firstly I would like to apologise about the experience you had with us. Can you please email us on InfoVienna@bigbustours.com so that we can assist you further with this. Kind regards, Big Bus Vienna
Written January 31, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wanderer13131715694
3 contributions
2.0 of 5 bubbles
Jun 2024 • Friends
It cost a lot, 37 euros.
The audio didn't really work for us, everyone had something different on their headphones, some things were told twice, everything on tape...poor performance

Didn't stop to take photos.
Few sights visited
And just way too overpriced
Google
Written June 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo Wanderer13131715694, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Es tut uns leid, dass es keine positive Erfahrung war. Trotzdem hoffen wir, dass Sie eine schöne Zeit in Wien hatten. Mit freundlichen Grüßen, Big Bus Vienna
Written June 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cristinel
Romania1,393 contributions
4.0 of 5 bubbles
Jun 2023 • Family
It was an interesting experience. We had a 48 hour ticket, combo with Madame Tussaud museum. So we take the bus two days in a row, on both City and Palace routes seeing all attractions. There are some common stops but this is an advantage because you may jump in other route bus.
Written June 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Dreamer16562686902, Thank you for taking the time to leave a review for us at Big Bus Tours Vienna. We're happy we could meet your expectations! We hope you had a wonderful stay in Vienna. Kind regards, Big Bus Vienna
Written June 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caz C
Hvar Island, Croatia769 contributions
2.0 of 5 bubbles
Jun 2023 • Family
Hot, hot, hot and not in a good way! Surely at these prices they could throw in some air conditioning! Very expensive and too unbearable to stay on board long enough to get much value. Would not recommend!
Written June 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Cazcop, Thank you for taking the time to leave us feedback about your experience with us. Unfortunately there is a law in Vienna where we must have a roof on our buses. We are working on having air conditioning in the buses and having UV protection screens on the upper deck. Despite this, we hope you had a wonderful stay in Vienna. Kind regards, Big Bus Vienna
Written June 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GlobeTrotting814138
11 contributions
4.0 of 5 bubbles
Sep 2021
We started last Tuesday with a 3 days tour instead of initially one day. The Big Bus Tour guy from Servië advised us and he did it well! It was including the boat tour and that was also very nice but also the city walk with the guid Claudia. She did it very good, took all the time and explained a lot. It was really worth to do it! Thank you Claudia!
Written September 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear GlobeTrotting814138! Your feedback on your recent experience with Big Bus Vienna means a lot to us as it shows that we provide a professional, informational, educational and entertaining service to our customer. Thank you very much! Of course we will pass on your praise to Claudia. regards Big Bus Vienna
Written September 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Big Bus Vienna - All You Need to Know BEFORE You Go (2024)

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