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Certificate of Excellence
Traveler Overview
  • Excellent51%
  • Very good27%
  • Average10%
  • Poor6%
  • Terrible6%
Travelers talk about
“night tour”(34 reviews)
“walking tour”(62 reviews)
“red route”(24 reviews)
About
On the Big Bus sightseeing tour you will discover Vienna's rich history through our informative personal commentary. Tour includes: Hop-On Hop-Off, 24/48 hour ticket, recorded commentary.
Contact
Walfischgasse 5 Top 4, Vienna 1010, Austria
Inner City
Website
+43 1 90591000
Call
Reviews (1,310)
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909 results
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LanguageEnglish
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58
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1 - 10 of 909 reviews
Reviewed yesterday

First the folks servicing this tour are very good. No pressure in buying tickets which turned out to be good value. The bus has two loops of an hour plus that get you orientated. On loop takes you around the old city and you quickly...More

Thank Grandad_Sticky
Reviewed yesterday

We purchased the 2 day ticket and did the red and blue tours on the first day, and used the buses to get around on the second day before doing the Vienna by Night tour in the evening. The commentaries are very informative and the...More

Thank Anton1066
Reviewed 2 days ago

We bought the 2 day ticket which gives a third day free travel. Very useful and informative to see most of Vienna. We did the night tour and the walking tour with Siegfried Jany. He was excellent and although went over the allocated time nobody...More

Thank holbeth
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded yesterday

Dear holbeth! Thanks a lot for your kind words on our walking tour and your compliment on our Tour Guide Siegfried! We will forward your praise to Siegfried, thank you! regards Big Bus Vienna

Reviewed 3 days ago

Really enjoyed using the Big Bus hop-on and hop-off tours while we were in Vienna. The crew were really friendly and helpful. We particularly enjoyed the night tour. However a 'free' river cruise is included which was pretty awful and a waste of time. The...More

Thank Sarah S
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded yesterday

Dear Sarah S ! Thanks you for your kind comment. In Big Bus customer service is one of the columns of our business and we are glad to see that we have knowledgeable and friend people working among our team. Our goal is to make...More

Reviewed 6 days ago

We took the three day option and made full use of our tickets. The main negative is that both routes only travel in one direction and take a while to complete the circuit. So plan your outings carefully otherwise you won't be able to fit...More

Thank Travelhappy141
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 4 days ago

Dear Travelhappy141! Thank you very much for you positive feedback. Our goal is to show all the customer all points in Vienna at least one time this is why all routes go in one direction so you don’t miss a point and you can stay...More

Reviewed 1 week ago

Tour bus very convenient, lots of great historical information onboard. Great way to tour the city. Stops at all major sights. Watch the time as buses stop running at around 6:30.More

Thank Liz R
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Liz R ! We appreciate your opinion. Thank you for letting us knows and thanks for the great rating. Good to hear that you were satisfied with the assistance of Ariella. Hope you had a memorable holiday in Vienna and see you back again!...More

Reviewed 1 week ago via mobile

We visited Vienna for the day by train & you can buy tickets for the tour just outside the station. The guy at the Big Bus ticket stall was very friendly & wasn't pushy at all unlike the guy from the competing stall next to...More

Thank janet19742015
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear janet19742015! A big thank you for your time dedicated to write us this specific feedback. We are very happy that you were satisfied with our service and as we take customer service very seriously so it is nice to read that our team performs...More

Reviewed 1 week ago

We have been on Big Bus tours all around the world and they never disappoint. We purchased the 2 day ticket to take in all the sight and sounds of Vienna and this was about right. The commentary was mellow and not rushed and the...More

1  Thank Dean M
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Dean M! Thanks a lot for your feedback. We are very happy that you were satisfied with our service and enjoyed the tour with us. Our busses have a glass-ceiling due to city regulations. The reason behind it is overhead wires of the public...More

Reviewed 1 week ago via mobile

You’ll do more waiting than sightseeing on this terrible tour. Take the Gray Line hop on hop off bus instead of this tour. The buses are so hot with no air conditioning. We waited for over 20 minutes at some stops for no reason. Three...More

Thank MANIAX_SYDNEY
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear MANIAX_SYDNEY ! First of all thank you for taking time to write us your feedback. Due to a law in Vienna unfortunately no Sightseeing Bus is allowed to have an open roof. As we did experience an extremely warm summer we know it was...More

Reviewed 1 week ago via mobile

This is a great way to see the sights that Vienna has to offer and they are plenty of them ! This hop on hop off bus is a must and well worth the money.

Thank Cruiser585560
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Cruiser585560! Thanks a lot for your comment and rating. We are happy to hear you enjoyed the sightseeing tour with us and found it useful. Hope you left Vienna with good memories. Kind regards Big Bus Vienna

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Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the center. The
...More
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Questions & Answers
Ask a question
Bernadette R
August 9, 2018|
AnswerShow all 4 answers
Response from Abdulla A | Reviewed this property |
The best and close place to park is near the opera house, It’s expensive parking area but very good location near the first stop in the red tour . The red tour takes 01hr and 40min. The blue tour takes 01hr and 20min. You... More
1
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pixer80
July 12, 2018|
AnswerShow all 2 answers
Response from BigBusVienna | Property representative |
Hi, we do have 22 busstops, but the nearest to red route stop 1 is Hotel Sacher. Kindest regards Monika
1
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fredd
July 2, 2018|
AnswerShow all 7 answers
Response from N9DUF | Reviewed this property |
Hi I’m not sure but there is usually a big bus rep at most main attraction stops I’m sure they would be happy to advise without trying to sell you anything I found them to be very polite and helpful
1
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