Sans Souci Spa

Sans Souci Spa, Vienna: Hours, Address, Sans Souci Spa Reviews: 5/5

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Sans Souci Spa

Sans Souci Spa
5
Temporarily closedClosed until further notice
About
The elegant Sans Souci Spa is a wellness oasis over 450 m² - a harmonious place of relaxation right in the middle of Vienna. The spa area is equipped with two treatment rooms, a fitness room (endurance training, weight training, kinesis), two saunas, a steam bath, a sun meadow and a 20 m sport pool. Traditional and exotic treatments with products of the Austrian natural cosmetics line "Vinoble" are available. Open daily until 10:00 pm. - Spa: 10:00 am - 10:00 pm - Pool: 07:00 am - 10:00 pm- Fitness: 24/7
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Tours and Tickets
The area
Address
Neighborhood: Spittelberg
How to get there
  • Volkstheater • 2 min walk
  • Volkstheater • 2 min walk
Popular mentions

5.0
80 reviews
Excellent
71
Very good
7
Average
1
Poor
1
Terrible
0

Sue E
Sandbach, UK85 contributions
A fabulous hotel with gorgeous spa and pool
Feb 2020 • Couples
What a fabulous hotel and spa. This hotel has really friendly, helpful and considerate staff. From the moment we arrived we were made to feel welcome. We were greeted at the door and our cases taken in. We were given hot towels and a warm drink while we checked in. We were shown round the spa, the bar and dining room. We were then taken to our room. The room was modern and clean. The bathroom was spacious and clean with bath robes and slippers. The loo was separate which is always a bonus.

We booked dinner in the restaurant. The food was delicious , the service excellent and a great ambience. Breakfast was varied with a wide choice of foods to suit all tastes. The eggs benedict and eggs royale were superb.

The spa and pool were of an exceptional standard. The water was warm, towels were available and the showers were hot. The gym is well equipped and the spa treatments are amazing! A lovely morning swim and pool available until 10pm.

The bar is lovely and cosy with a great array of drinks and a superb choice of whiskey.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear 132suee, thank you very much for this amazing feedback for our hotel, spa, restaurant and bar! We are delighted that you had a complete Sans Souci experience and did not miss out on anything that our beautiful hotel has to offer! We are also very happy that each of our outlets made the best impression to you and that you felt truly welcome and comfortable. Hopefully we will welcome you back soon at the Sans Souci Wien! With warm regards, Theresa Berger, Marketing and the Sans Souci Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Winnie L
2 contributions
Ever the best massage experience
Dec 2019 • Solo
I am staying in Vienna over this Christmas and booked Sans Souci Spa online last minute. Thankful I managed booking a 85 minutes massage and that Alain was my therapist. I always have massage wherever I travel overseas over the past 10+ years. Alain is ever the best therapist I have had experienced. He is professional, knowledgeable and skillful. He knows exactly the strength that my body needed, it's just right, and I felt like his every move was communicating to my muscle. My back pain was tremendously reduced after just one treatment. If I would stay in Vienna for another week, I must get him for one more massage. In terms of the service, facilities and location, the price is value for money - no doubt. Alain is the signature of this Spa. Sans Souci Hotel should make sure Alain is well appreciated.
Written December 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Winnie L, thank you so much for this great feedback about your Sans Souci Spa experience! We are delighted about the praise you gave our team, our spa and especially our therapist Alain! He will be so happy about your kind words! We hope to welcome you again soon at our wellness oasis. With warm regards Theresa Berger, Marketing and the Sans Souci Spa Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gangers
217 contributions
Just what I needed!
Oct 2019 • Couples
Prior to my arrival, the service I received over email was fantastic. I changed the treatments and times a couple of times (sorry!) and the professionalism from staff was appreciated.
I don’t frequent spas very often, so whilst I don’t have much to compare it to, I was very happy with the facilities and service. The changing area was clean, with large individual lockers and toiletries (shampoo, conditioner, cottons pads etc) available.
The steam/sauna and pool areas were lovely with plenty of towels and hooks available.
I opted for a 30 min back and shoulder massage - it was incredible! The masseuse ensured the pressure applied was one I was happy with and allowed me to enjoy the soothing music being played. My only regret is not booking a longer treatment! I was in a blissful zen bubble!
It’s also useful that a zip lock bag is provided for wet swimwear if you forget to bring your own!
Highly recommended :)
Written October 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Gangers_and_ash, thank you so much for this great feedback for our Spa area and team! We are delighted that your experience was outstanding from booking to saying goodbye. We hope to welcome you again at the Sans Souci Spa - your zen bubble is waiting for you;) With warm regards Theresa Berger, Marketing and the Sans Souci Spa Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The Honest Review
London, UK58 contributions
Great Spa with a brilliant massage
Oct 2019 • Couples
Yes it’s expensive but if you’re going for a facial or a massage it’s 100% worth it.
I had the Jet Lag service and hands down it was one of the best massages I’ve had.

A couple of things I would recommended would be the introduction of spin dryers for bathing suits, the pool to be heated a bit more and the volume of the relaxation music to be slightly louder.

They should also off a champagne service for couples.
Written October 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear DrAjayd, thank you very much for this great feedback about your visit at the Sans Souci Spa! We are delighted that you fully enjoyed your time with us and that you even had one of the best massages of your life, what a high praise! Thank you as well for the reccommendations that help us a lot to further improve our service. Hopefully we will welcome you again soon at our wellness oasis. With warm regards Theresa Berger, Marketing and the Sans Souci Spa Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Martha10024
1 contribution
Wonderful, Elegant Hotel. Excellent spa and pool
Oct 2019
This is one of the best hotels we have stayed in. The location was terrific, the room was lovely. The people at the front desk were helpful, courteous, friendly and well informed. We loved the pool and the spa. The breakfast was excellent. The hotel is quiet and elegant, Vienna is their only location and this hotel is unique. It was well worth the price.
Written October 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Martha10024, thank you so much for this outstanding feedback for our hotel, spa and restaurant! We are delighted that you fully enjoyed your time at the Sans Souci Wien and hope to welcome you again soon! With warm regards from beautiful Vienna, Theresa Berger, Marketing and the Sans Souci Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lucy D
Singapore9 contributions
Amazing Massage
Aug 2019 • Couples
We had a wonderful massage at the Sans Souci spa and a very relaxing time. I would highly recommend booking a massage there, and regretted that I couldn’t have another one during my trip!

Beware that they will charge extra if you want to use their spa facilities if you are not a hotel guest (sauna, steam rooms and pool - but if you want to use the pool as well then bring a Swimming costume). This did not bother me as I was expecting that having already read the TripAdvisor reviews!! However they will not make this clear when you email them so just keep it in mind.
Written September 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Lucy D, thank you very much for this outstanding review about your massage at our Spa! We are delighted that you fully enjoyed your treatment and on behalf of the whole team I would like to thank you for pointing out the little space for improvement for our reception team. We apreciate this oportunity to further improve our service. Hopefully, we will welcome you again soon at the Sans Souci Spa! With warm regards from beautiful Vienna, Theresa Berger, Marketing and the Sans Souci Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nanette63Memphis
Beirut, Lebanon14 contributions
Mrs
Sep 2019 • Couples
Very nice Hotel, very clean . Nice staff . Michael was really helpful. Breakfast was very nice. Enjoyed our time there .
Written September 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Nanette63Memphis, thank you very much for this great review. We are delighted that you enjoyed your stay and I will pass on your lovely feedback to my colleage with pleasure! Hopefully, we will be welcoming you again soon at the Sans Souci. With warm regards from Vienna, Theresa Berger, Marketing and the Sans Souci Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roberto Spelta
Milan, Italy80 contributions
Relaxing oasis
Jul 2019 • Couples
After a long day sightseeing Wien this spa is absolutely fantastic and relaxing. It includes one of the best sauna ever..
Written July 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear B8800JLrobertos, Thank you so much for taking your time and reviewing our spa online! We are delighted that you spent some relaxed hours in our spa and that especially the sauna exceeded your expectations. We hope to welcome you again soon and send you warm regards, Theresa Berger, Marketing and the Sans Souci Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

55countriescounting
Geneva, Switzerland64 contributions
Standards not up to the price
Jan 2019 • Solo
I was very excited for a spa treatment I booked here as a pregnancy treat for myself. I entered the reception and there were 2 receptionists both handling one client. They did not acknowledge or greet me. I have no problem to wait my turn but in this caliber of spa I am accustomed to being greeted immediately, offered a drink, and brought information materials / forms to fill out. I waited; and after the other client had left still no one came to me. So I got up and went to the reception to check in for my treatment. I had arrived early to make use of the spa facilities and was completely shocked that they are NOT available for guests who have paid for a spa treatment, unless you pay an additional fee (of something like USD 45 for 2 hours). I don’t think in any spa I have been to - Mandarin, Kempinski, One and Only, among others - has use of spa facilities not been included as part of the treatment package. I was also quite sure that I had checked this before booking as it was my first time at this spa; and indeed their spa menu says “All prices include us of Day Spa.” I realize that what they mean is not all prices in the menu but all prices FOR THE DAY SPA specifically but it’s very unclear and misleading, especially since industry practice is for this to be included. I would suggest they revise the spa menu to make it clear your treatment does not include any spa facilities.

The changing room is very functional and not very calming / luxurious. The waiting area is nice but only has a water and ice tea option, no healthy nibbles.

The treatment itself was world class. I did a body scrub and prenatal massage and both were excellent - excellent therapist, beautiful treatment room. Sorry that I have had to give a lower rating due to the inattentive reception, average changing room and lack of day spa access.

Written January 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear 54countriescounting, Thank you very much for taking the time to share your feedback. At first, we are delighted to read that you enjoyed your body scrub and prenatal massage so much. While we wish you had a fantastic experience with your whole spa stay, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We would like to apologize for that long waiting time you had, this is not part of our service standards and we already shared your valuable feedback with our spa department and manager. Please be assured that one of our two spa staff members had her first day of work on this day, so that is one reason why the situation at the spa area was very busy at that moment. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great spa experience that so many of our guests have grown so fond of. Again, thank you very much for your valuable feedback on your experiences! Best regards from beautiful Vienna, Namita Guberner, Marketing and the Sans Souci Spa Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ele Pline/Sonja Fiala
Vienna, Austria2 contributions
Perfect massage
Dec 2018 • Solo
I´m from Vienna and had the great pleasure to get several massages at Sans Soucis Spa by the marvellous ALAIN from Switzerland. I NEVER GOT SUCH A PERFECT AND WELLDOING MASSAGE BEFORE IN MY LIFE!
I´s absolutely consederable!
Written January 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear sonjafiala, Thank you very much for taking the time to write such a lovely review you on our Sans Souci Spa. Seeing that you enjoyed your experience with us so much lets us know that it was worth the effort. We are very much looking forward to seeing you soon. Best regards from Vienna, Namita Guberner, Marketing and the Sans Souci Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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