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Closed Now: 9:00 AM - 4:00 PM
Open today: 9:00 AM - 4:00 PM
Review Highlights
Better than expected

Small place, for sure, but if you take your time it can be fun. Free samples, we liked the... read more

Reviewed November 7, 2017
Brasov, Romania
Superb chocolate but poor tourist attraction

Firstly, let me say the chocolate here is superb and the two guys Walter and Andreas Heindl were... read more

Reviewed October 1, 2017
Wales, United Kingdom
via mobile
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Traveler Overview
  • Excellent27%
  • Very good40%
  • Average22%
  • Poor3%
  • Terrible8%
Aug 27, 2018
“A bit of a yawn”
Nov 7, 2017
“Better than expected”
At the SchokoMuseum (Chocolate Museum of Vienna) of the Confiserie Heindl, you will learn more about chocolate and get exclusive insights into the production of the Heindl and Pischinger specialties. Sweet tastings, guided tours and workshops make...more
Closed Now
Hours Today: 9:00 AM - 4:00 PM
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Suggested duration: 1-2 hours
Willendorfer Gasse 2-8, Vienna 1230, Austria
+43 1 667211061
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1 - 10 of 13 reviews
Reviewed August 27, 2018 via mobile

This is just a money making exercise for the factory. Watching bored workers shoving plastic trays around behind glass windows was less than interesting. No real path through the factory, lots of spelling mistakes on the information posters and nothing for the kids to do...More

Date of experience: August 2018
Thank 345Rob
Schokomuseum, Leiter Front Office at SchokoMuseum, responded to this reviewResponded August 30, 2018

Thank you very much for your feedback! It is very important for us that our visitors spend a great time at our museum and we are very sorry to hear that you didn’t make a good experience. Your input helps us to constantly improve our...More

Reviewed November 7, 2017

Small place, for sure, but if you take your time it can be fun. Free samples, we liked the fountain's the most. I thought our kids will feel bad eating so much chocolate, but they got full pretty fast.

Date of experience: November 2017
Thank csabadapp
Reviewed October 1, 2017 via mobile

Firstly, let me say the chocolate here is superb and the two guys Walter and Andreas Heindl were nothing but charming, friendly and informative throughout - genuinely welcoming guys. There are some very interesting things to see here but what this place lacks is a...More

Date of experience: October 2017
Thank jnoWales
Reviewed September 26, 2017

This is an interesting little family factory/museum that teaches you about the history of cocoa beans and chocolate production. It only takes about one hour, but with a factory visit, film and tasting opportunities, it's well worth the trip. I have brought most of my...More

Date of experience: September 2017
1  Thank spenserbaby
Schokomuseum, Manager at SchokoMuseum, responded to this reviewResponded July 10, 2018

Thank you very much for your nice rating!

Reviewed August 22, 2017 via mobile

In August 22 2017 1:42 pm I experienced the worst behavior. The two ladies were really disrespectful and rude. They cheated me with the price which made me pay extra. The Cashier didn't want to cooperate with tourests. She didn't care and said to me...More

Date of experience: August 2017
2  Thank UAE U
Reviewed January 23, 2017 via mobile

It was a dream visit for all kids. The museum itself is quite small. Second floor with transparent walls is quite interesting: you observe all stages of production and enjoy some chocolate waffles. Movie was not much entertaining. You may skip it. And then it...More

Date of experience: January 2017
Thank Igor K
Reviewed January 9, 2016 via mobile

Not a chocolate fan but went along for a look. Very informative and interesting information and exhibits. The girls will love this.

Date of experience: January 2016
Reviewed November 18, 2015 via mobile

This Museum is basically the possibility to visit the place where Heindl produces it's sweets - therefore you get more information about the history of their firm, their products,... than about chocolate in general. Especially the movie that they show in the beginning is mostly...More

Date of experience: November 2015
2  Thank ViktoriaA
Reviewed November 13, 2015

At first,you will see a cinema about the choko-factory. Then you'll go upstairs,where you can see the real process of making candies and try some! Then you'll go into the room where you can see and touch cacao,nuts,coconut and other staff for choko. There are...More

Date of experience: October 2015
Thank Aleksandra P
Reviewed July 22, 2015 via mobile

Didn't match my expectations its very small and there is no tour guide. The only thing you do is go and walk. I wouldn't recommend it. I wasted my time and money Need to be change and develop

Date of experience: July 2015
Thank Mayasa1990
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