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At the SchokoMuseum (Chocolate Museum of Vienna) of the Confiserie Heindl, you will learn more about chocolate and get exclusive insights into the production of the Heindl and Pischinger specialties. Sweet tastings, guided tours and workshops make...more
This is just a money making exercise for the factory. Watching bored workers shoving plastic trays around behind glass windows was less than interesting. No real path through the factory, lots of spelling mistakes on the information posters and nothing for the kids to do...More
Date of experience: August 2018
Schokomuseum, Leiter Front Office at SchokoMuseum, responded to this reviewResponded August 30, 2018
Thank you very much for your feedback! It is very important for us that our visitors spend a great time at our museum and we are very sorry to hear that you didn’t make a good experience. Your input helps us to constantly improve our...More
Small place, for sure, but if you take your time it can be fun. Free samples, we liked the fountain's the most. I thought our kids will feel bad eating so much chocolate, but they got full pretty fast.
Firstly, let me say the chocolate here is superb and the two guys Walter and Andreas Heindl were nothing but charming, friendly and informative throughout - genuinely welcoming guys.
There are some very interesting things to see here but what this place lacks is a...More
This is an interesting little family factory/museum that teaches you about the history of cocoa beans and chocolate production. It only takes about one hour, but with a factory visit, film and tasting opportunities, it's well worth the trip. I have brought most of my...More
Date of experience: September 2017
1 Thank spenserbaby
Schokomuseum, Manager at SchokoMuseum, responded to this reviewResponded July 10, 2018
In August 22 2017 1:42 pm I experienced the worst behavior. The two ladies were really disrespectful and rude. They cheated me with the price which made me pay extra. The Cashier didn't want to cooperate with tourests. She didn't care and said to me...More
It was a dream visit for all kids. The museum itself is quite small. Second floor with transparent walls is quite interesting: you observe all stages of production and enjoy some chocolate waffles.
Movie was not much entertaining. You may skip it. And then it...More
This Museum is basically the possibility to visit the place where Heindl produces it's sweets - therefore you get more information about the history of their firm, their products,... than about chocolate in general. Especially the movie that they show in the beginning is mostly...More
At first,you will see a cinema about the choko-factory. Then you'll go upstairs,where you can see the real process of making candies and try some! Then you'll go into the room where you can see and touch cacao,nuts,coconut and other staff for choko. There are...More